Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$71K - $95K *

Elevate your career by managing local client portfolios, driving revenue growth through targeted advertising solutions, and leveraging data-driven insights to optimize campaign strategies across TV, s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Media

$100K - $125K *

Execute complex enterprise implementations, translating customer needs into actionable strategies. Leverage your expertise to connect teams and drive successful onboarding while enhancing customer sat...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive successful SAP ERP data implementation by managing project end-to-end. Collaborate with stakeholders, lead teams, manage risks, and ensure quality deliveries while meeting budget constraints and...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $86K *

Join a team that's driving brand visibility through expert sales execution, fostering relationships with key accounts, and delivering impactful brand education while managing resources efficiently in...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$150K - $170K *

Lead a dedicated team to drive client success across diverse delivery modes, ensuring effective governance and coordination. Drive business development within a portfolio, nurturing critical client re...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Empower product strategies as a key driver of market outreach and brand positioning. Collaborate across teams to deliver insights and tools that enhance customer engagement and competitive standing in...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Join our team to drive strategic growth in defense contracting, leveraging customer relationships and technical expertise to capture new business opportunities and enhance our portfolio across various...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$120K - $145K *

Lead the charge in strategic business development within Defense and Intelligence markets, managing capture efforts and building executive relationships to secure multi-million dollar contracts across...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$105K - $163K *

Lead the charge in developing and maintaining a cutting-edge Customer Support Metrics Dashboard, empowering data-driven insights for optimized IT service management and enhancing operational performan...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $120K *

Lead the charge in driving cybersecurity product sales by expanding key accounts and capturing new business. Utilize your expertise in the field to build strategic relationships and achieve significan...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $174K *

Transform strategic accounts and drive growth by building relationships with C-suite executives. Oversee renewals and explore upsell opportunities while collaborating across departments to ensure clie...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Optimize the design and operation of a mission-critical control center, ensuring compliance and operational excellence through effective team leadership, innovative technologies, and strategic partner...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Help us maximize advertiser success by developing impactful performance strategies. Collaborate with diverse teams to enhance campaign outcomes and provide strategic insights across the Performance Ad...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$150K - $180K *

Lead the development and management of strategic relationships with influential healthcare organizations, focusing on enterprise-level initiatives to enhance patient access and optimize treatment path...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $200K *

Drive strategic sales success by leading a high-performing team, fostering collaboration, and executing plans that enhance revenue and client engagement in the fast-paced SaaS sector while cultivating...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Unlock financial insights to drive project success. Collaborate with teams to ensure budget accuracy, manage risks, and deliver comprehensive cost reporting for construction projects, while maintainin...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $110K *

Join our dynamic team to develop and execute impactful field marketing strategies that drive pipeline growth. Collaborate with sales to align regional plans, manage events, and enhance partner relatio...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the transformation of global content strategy and operations, driving performance measurement and efficiency across regions. Enhance governance and scalability through innovative frameworks and A...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$93K - $137K *

Optimize our maintenance strategy by leading a team focused on reliability and compliance. Drive improvements in asset performance, ensure adherence to safety regulations, and lead continuous enhancem...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$91K - $114K *

Lead the charge in optimizing global Travel & Expense programs, managing stakeholder relationships, enhancing compliance, and driving process improvements to elevate employee experience and cost effic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Lead the operationalization of a global Professional Services delivery model, enhancing customer outcomes through strategic consulting practice leadership and cross-functional collaboration for optima...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $110K *

Shape the future of client relations as a Program Manager, overseeing program execution, financial oversight, and stakeholder collaboration to drive operational excellence and innovative solutions whi...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$163K - $224K *

Lead and innovate within a performance advisory team, driving growth and enhancing service delivery. Collaborate with stakeholders, manage P&L, and establish a culture of continuous learning to elevat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$250K - $305K *

Engage with cross-functional teams to drive product development from NPI to mass production, ensuring seamless transitions and operational success while managing technical challenges and quality stand...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Champion change management and strategic communications initiatives across the organization. Partner with leaders to enhance employee experience and engagement through tailored strategies, effective c...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.