Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$117K - $152K *

Drive architectural excellence by leading a team to define and implement platform and AI strategies. Collaborate with stakeholders to establish standards and foster innovation, enhancing automation ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $186K *

Partner with us to manage key fleet accounts while driving customer engagement and growth in the Dallas area. This role demands robust account management skills and a focus on nurturing relationships...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$125K - $180K *

Join a team that's redefining data engineering by building robust data pipelines and frameworks, driving automation for finance metrics, and ensuring system scalability in a fast-paced, high-growth en...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$92K - $138K *

Oversee medical device collection programs across hospitals, managing implementation phases, enhancing team performance, and ensuring adherence to standards while driving program success in a critical...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $177K *

Join a team that shapes the future of quality management by leading global tracking and resolution of customer defects, ensuring compliance with regulatory standards while driving cross-functional col...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Shape the future of global communications and marketing strategies while leading high-performing teams to enhance brand visibility and stakeholder engagement, ensuring alignment with organizational ob...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$81K - $87K *

Elevate business performance by delivering actionable insights that drive strategy across Sales and Customer Success. Collaborate with leadership to translate data into clear narratives, enhance repor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$129K - $207K *

Drive your career forward by leading strategic global channel programs that empower partners to deliver complex enterprise solutions. Leverage your technical expertise to enhance service delivery and...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$77K - $106K *

Empower your career by driving omnichannel growth through insights and competitive analysis. Lead initiatives that enhance execution excellence and elevate digital strategies with key customers. Colla...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$120K - $150K *

Champion a modern revenue operating system by leveraging AI to optimize workflows, enhance team efficiency, and drive data visibility across revenue operations for strategic decision-making and improv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $180K *

Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $115K *

Elevate revenue growth by identifying and closing opportunities, nurturing customer relationships, and executing strategic plans across a defined territory while managing sales activities and maximizi...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$139K - $192K *

Join a dynamic team to drive market success for innovative solutions, guiding strategies in digital transformation and collaborating with account teams to maximize opportunities and enhance customer e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Unlock potential by guiding customers through their security journeys, leveraging your bilingual skills and SaaS expertise to foster long-term success, ensure customer satisfaction, and enhance compli...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Drive customer success by managing strategic accounts and optimizing operational processes. Collaborate with teams to enhance service delivery, build client relationships, and identify growth opportun...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$100K - $150K *

Join a dynamic team as you drive growth through consultative sales, foster relationships with security leaders, and lead a key region in closing transformative cybersecurity deals for enterprises and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Lead the charge in delivering innovative tooling solutions, building customer relationships, and driving sales growth within the Houston region. Collaborate with teams to provide expert consultation a...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Accelerate your career as a Digital Product Manager leading agile teams to define strategies and deliver innovative digital solutions in the insurance sector, ensuring customer satisfaction and operat...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $200K *

Drive the evolution of our revenue operations through effective tech stack management, AI tool integration, and strategic leadership. Empower the GTM team with innovative solutions to enhance producti...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$128K - $248K *

Lead a dynamic team in driving Fintech growth, focusing on payments and lending solutions. Champion product marketing efforts while enhancing customer experiences, optimizing strategies, and achieving...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $95K *

Transform healthcare finance by leading a dedicated accounting team. Supervise operations, ensure compliance, and partner with leaders to enhance financial reporting while driving continuous improveme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Oversee workforce operations and staffing visibility for a major program. Drive coordination across teams to ensure efficient onboarding and clearance processes while managing staffing actions, risks...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Staffing

$136K - $227K *

Join a team that's revolutionizing digital commerce by optimizing search experiences, enhancing product discoverability, and driving measurable improvements through data-driven insights and cross-func...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Take ownership of vital calendar operations, enhancing scheduling efficiency in legal services. Collaborate with external reporters and contractors to ensure accuracy and timely workflow management wh...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Staffing

$93K - $150K *

Manage pilot implementations by collaborating with stakeholders to adapt and validate solutions in operational environments. Drive customer engagement, troubleshoot challenges, and translate pilot out...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.