Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$95K - $105K *

Grow your career with a dynamic role focused on developing retail strategies, enhancing customer relationships, and driving sales growth in the CPG sector while leading a high-performing sales team to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$130K - $160K *

Grow your career with us as you manage and enhance global sanctions compliance standards. Collaborate internationally to monitor regulations, assess impacts, and drive strategy while ensuring adherenc...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$111K - $187K *

Champion innovative sourcing strategies by collaborating with engineering and operations to ensure seamless supply chain management and drive cost-effective solutions in a dynamic remote setting...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$114K - $148K *

Accelerate customer success by managing high-value relationships, driving engagement, and utilizing AI insights to ensure retention and growth. Collaborate cross-functionally to enhance customer exper...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of client strategy by driving T&E and B2B portfolio growth. Leverage your expertise to foster C-suite relationships, delivering tailored solutions that drive sustainable revenue and e...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Join a team that drives safety excellence in renewable energy operations. Lead safety programs, develop training, and ensure compliance across solar and energy storage sites while fostering a positive...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Empower your career by leading IT strategies and compliance initiatives. Join us in shaping enterprise technology solutions, from security compliance to infrastructure modernization, ensuring seamless...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Explore a dynamic role focused on driving sales growth and nurturing client relationships. Collaborate across teams, leverage insights, and strategize to meet healthcare IT needs while ensuring client...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$101K - $146K *

Drive quality excellence on federal construction projects by developing and managing Quality Control plans, executing three-phase inspections, and ensuring compliance with rigorous standards. Collabor...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $150K *

Lead the AI lifecycle by shaping, delivering, and scaling enterprise ML/GenAI solutions while driving impactful client engagement and collaboration across teams to foster AI adoption and innovation...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $150K *

Drive the full AI lifecycle by delivering scalable enterprise ML/GenAI solutions, collaborating across teams, and serving as a trusted advisor. Lead from pre-sales to production, ensuring impactful AI...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Optimize sales operations by enhancing Salesforce data integrity, driving pipeline efficiency, and providing actionable insights to support executive decision-making. Lead initiatives that foster acco...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$103K - $120K *

Engage with Field Leadership teams to provide strategic HR guidance, enhance talent management, and implement organizational change across multiple regions, fostering employee development and performa...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$105K - $145K *

Join a team that's dedicated to transforming member insights into actionable strategies. Collaborate across departments to analyze feedback, identify trends, and enhance the member experience through...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $100K *

Join a team that's driving sales innovation in the contract furniture market by managing relationships and achieving targets across Western Canada. Lead business strategies while ensuring exceptional...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$165K - $198K *

Champion the customer journey by engaging with teams to drive successful software delivery transformations. Leverage technical expertise and consultative skills for scalable service solutions that max...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $120K *

Shape the future of managed services by overseeing operations, enhancing workflows, and ensuring compliance across various teams while maintaining budget controls and fostering a positive client relat...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$180K - $220K *

Lead the charge in crafting sourcing strategies across multi-site veterinary operations, fostering collaboration and efficiency while managing a skilled team of sourcing professionals to align with or...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$59K - $109K *

Support our operations team by conducting comprehensive peer reviews to enhance compliance and improve processes within our innovative software solutions. Collaborate with cross-functional teams to dr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive sales growth by engaging with food industry customers to identify, close, and manage capital equipment opportunities. Optimize travel to maximize customer interaction in a dynamic role across a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$205K - $380K *

Lead consulting teams to drive operational improvements and clinical transformation in healthcare. Collaborate with stakeholders, manage client relationships, and oversee strategic growth initiatives...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Healthcare

$220K - $375K *

Drive business growth by establishing relationships with key enterprise clients. Cultivate opportunities in a B2B software environment, managing complex sales cycles and delivering innovative solution...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Play a key role in driving product innovation from ideation to market launch. Collaborate with cross-functional teams to shape product strategies and optimize performance, ensuring seamless experience...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$74K - $166K *

Unlock potential by serving as a technical expert in automotive dealerships, diagnosing complex vehicle issues, enhancing service processes, and ensuring customer satisfaction through collaborative tr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.