Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $110K *

Oversee and enhance Inside Sales Support teams, ensuring high performance and customer satisfaction through process improvement, team development, and cross-functional collaboration within the Greater...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$60K - $110K *

Join a team that oversees accounts receivable processes, ensuring compliance and accuracy while analyzing financial data and driving operational improvements across the organization to meet financial...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $174K *

Drive impactful product vision and strategy for ads quality systems, optimizing auction dynamics and marketplace balance. Collaborate with engineers to enhance ad relevance while navigating complex ch...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$158K - $199K *

Drive the future of retail media by leading ad quality systems, optimizing auctions and marketplace dynamics while partnering with machine learning teams to directly impact the ads ecosystem...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $115K *

Empower the future of clinical care by leading a multidisciplinary team to ensure quality patient experiences and support strategic initiatives aimed at enhancing care delivery. Collaborate and innova...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Lead the strategic development of omni-channel platforms, ensuring seamless customer experiences and robust architecture while mentoring technical teams and driving innovation in integration and cloud...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K *

Drive customer engagement and retention through innovative lifecycle marketing strategies, leveraging expertise in Klaviyo to enhance direct-to-consumer and business-to-business communications for sus...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$74K - $92K *

Join our team as a Client Services Executive, leading strategic client management and nurturing key relationships in the healthcare sector. Drive tailored solutions, enhance client satisfaction, and e...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$74K - $92K *

Lead the charge in client relations as you manage and grow Pharmacy Benefit Management accounts. Utilize your strategic thinking to enhance client satisfaction, retention, and drive business expansion...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $110K *

Empower client relationships through strategic planning and proactive engagement to enhance healthcare solutions, drive clinical outcomes, and ensure satisfaction. Foster collaboration with internal t...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Lead the charge in providing exceptional financial services. Oversee the preparation and reconciliation of complex financial transactions while mentoring a dedicated team to ensure compliance with acc...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's driving profitable growth in the Linguistic Validation sector. Leverage your expertise in business development to forge strategic partnerships across the life sciences industry and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$114K - $235K *

Engage cross-functional teams to develop a transformative Search strategy that enhances user experience. Leverage AI/ML technologies to innovate new features, driving user satisfaction and product eff...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$96K - $120K *

Collaborate with a dynamic team to deliver expert remote support for clients, diagnosing and resolving technical issues in AV, networking, and control systems while ensuring seamless service coordinat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $95K *

Manage the Talent Acquisition operations team to optimize tech, enhance data strategies, and elevate candidate experience while driving process improvements and fostering collaboration across departme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Transform client relationships by managing the complete sales pipeline for MICE and affinity groups. Drive revenue growth and enhance customer experiences through strategic collaboration, proposal man...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$80K - $120K *

Drive the customer feedback loop for product enhancement, turning insights into prioritized tasks for engineers. Collaborate across teams to ensure clarity and visibility, using AI to streamline proce...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$72K - $120K *

Partner with us to design innovative API and data solutions, guiding customers through implementation and maximizing the value of technology. Collaborate cross-functionally to deliver scalable, effect...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$84K - $126K *

Manage asset protection strategies in a high-volume fulfillment center. Utilize data analytics to identify risks, enhance operational efficiency, and ensure regulatory compliance while fostering a sec...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Join us to empower premium OCI customers with technical guidance, ensuring swift onboarding, incident resolution, and operational excellence. Your expertise will enhance customer success and drive val...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$83K - $203K *

Unlock potential by delivering data analysis and insights for pharmaceutical clients. Collaborate with teams to develop reports, dashboards, and conduct quality assurance while adhering to compliance...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$208K - $416K *

Reimagine the future of eCommerce by leading AI-powered shopping initiatives, driving strategy and execution across partnerships to enhance customer experiences for discovery, purchase, and fulfillmen...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$110K - $130K *

Develop and manage new sales relationships, driving revenue growth and achieving strategic goals through effective client engagement and innovative sales strategies...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$114K - $165K *

Drive cross-functional data initiatives by leading stakeholders and translating business needs into actionable technical requirements, ensuring timely delivery of scalable data solutions across divers...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$205K - $328K *

Drive the evolution of monetization and enhance the customer buying experience using innovative AI-driven strategies across diverse platforms. Lead product direction to optimize usage-based pricing an...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.