Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$100K - $120K *

Advance client success by driving new business growth and building strategic partnerships with key organizations, while consistently meeting revenue targets and fostering relationships at all levels...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Drive the team by managing, training, and coaching staff to optimize performance outcomes. Collaborate with senior leadership on strategic initiatives while fostering a culture of excellence and compl...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$87K - $157K *

Drive strategic initiatives in fraud, waste, and abuse management while ensuring compliance with state and federal regulations. Lead investigations, develop educational resources, and maintain the int...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading AI-driven automation solutions for routing and dispatch efficiency, optimizing operations, engaging stakeholders, and delivering impactful service improvements in a dynamic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$106K - $132K *

Contribute to finance transformation by analyzing processes, supporting design, and ensuring implementation success. Own client deliverables, build relationships, and leverage expertise in financial o...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Elevate your career by driving sales and nurturing relationships within the fiber infrastructure market. Leverage your expertise to manage complex deals and achieve revenue growth through strategic ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $110K *

Accelerate progress at our Utilization Review Nursing team by leading operational processes, ensuring compliance with regulations, and driving continuous improvement in health plan operations for dive...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Empower a team of Engineering Sales Representatives to achieve regional sales goals. Drive relationship building and collaboration with key stakeholders while executing strategic business plans and en...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $218K *

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $110K *

Grow your career with a dynamic team focused on ensuring customer success, driving adoption, and building long-term partnerships within the healthcare technology sector. You'll guide clients on their...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $117K *

Join a team that's redefining sales operations by leading automation, optimizing processes, and improving team performance. Drive accountability, manage workflows, and enhance customer support through...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $180K *

Optimize AI delivery by leading technical teams and developing scalable solutions. Drive innovation across generative AI, machine learning, and intelligent workflows, ensuring responsible and reusable...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $145K *

Partner with us to enhance our compliance framework, manage audits, and guide investigations while fostering collaboration across business units to ensure regulatory compliance and ethical standards a...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $120K *

Empower your career by leading integrated marketing strategies that drive revenue growth and foster partnerships in the payments sector. Collaborate with cross-functional teams to deliver impactful ca...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$87K - $157K *

Manage vendor relationships and performance, ensuring compliance with contracts. Lead strategic governance processes, implement solutions, and enhance operational integrity within health-related servi...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$113K - $188K *

Help us drive customer success by delivering expert strategic guidance and support for End User Computing solutions, ensuring clients maximize their digital workspace investments and achieve their bus...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Drive growth by leading parts and service operations for dealer networks, enhancing customer satisfaction and technical support within the heavy equipment industry while optimizing dealer performance...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Champion the growth of our surgical equipment sales by driving new business, developing strategic plans, and utilizing strong negotiation skills while collaborating with teams to enhance customer expe...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $160K *

Support strategic audience insights and product analytics by leading a skilled analytics team. Drive user engagement optimization, analyze trends, and enhance product offerings. Collaborate across dep...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Transform coding operations by partnering with teams to enhance processes, educate providers, and ensure customer satisfaction while managing workflow and team communication. Drive performance and lea...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Innovate client connections by driving new business growth within the automotive dealer segment. This role empowers seasoned sales professionals to leverage dealership performance insights and portfol...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$67K - $199K *

Join us to lead product strategy for our Epic EHR platform, driving impactful improvements in Revenue Cycle Management. Collaborate with experts to enhance clinical informatics tools and ensure qualit...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Drive growth by leading the global account management team to enhance post-sale customer experiences and maximize revenue through renewals and upsells, utilizing data-driven strategies and collaborati...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$157K - $218K *

Lead the charge in optimizing monetization and billing strategies, driving NRR and expansion through strategic pricing, effective systems infrastructure, and cross-functional collaboration, while ment...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's driving financial strategy and operations, leading forecasting, reporting, and analysis to support a fast-growing organization with impactful decision-making and collaboration acros...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.