Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$116K - $151K *

Elevate your career by leading the SMB sales team to drive revenue growth and optimize high-velocity sales processes. You'll develop talent, ensure accountability, and improve operational performance...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Accelerate growth through strategic marketing initiatives and project management. Lead cross-functional teams to enhance stakeholder engagement and drive performance improvements in alignment with ove...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$164K - $215K *

Engage and lead a dynamic team of Mid-Market sales professionals to drive strategic sales growth, nurture client relationships, and enhance overall customer satisfaction while collaborating closely wi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Unlock potential by leading strategic insurance risk management initiatives. Drive operational efficiency and team performance while integrating technology to enhance compliance across diverse portfol...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Drive regional sales performance and empower dealer networks to enhance service and growth. Collaborate on tailored solutions and innovative strategies that foster success in the industrial lift truck...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$86K - $108K *

Join a team that's redefining accounting excellence by leading AR and AP operations, ensuring process improvements, and leveraging AI for innovation while managing a dedicated corporate accounting tea...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$78K - $166K *

Accelerate customer engagement by managing key accounts, ensuring top-notch service, driving strategic solutions, and collaborating across departments to meet global sales targets and compliance stand...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$110K - $170K *

Transform the insurance landscape by connecting strategy with technology, driving innovative product development, and ensuring solutions meet evolving customer needs while collaborating with diverse s...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$78K - $166K *

Advance your career by managing key customer accounts, developing tailored solutions, and driving business growth while ensuring compliance and effective communication across teams and clients on a gl...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$135K - $150K *

Elevate strategic client relationships and lead the creative team by guiding comprehensive marketing initiatives, ensuring operational excellence and client satisfaction across multiple accounts while...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $85K *

Drive excellence in warehouse operations by managing logistics, inventory, and team performance. Ensure compliance, enhance service quality, and lead process improvements while optimizing P&L for succ...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $130K *

Lead the charge in driving sales growth and development of a team in the complex medical device market. Empower sales representatives to achieve targets, expand client relationships, and enhance compa...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Collaborate with internal and external teams to troubleshoot server and network issues, manage service orders, and enhance operational efficiencies across datacenters to maintain high service levels a...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Information Technology

$78K - $113K *

Empower our coding operations by leading a team to ensure accurate coding and compliance. Drive quality assurance, mentoring, and education while collaborating with healthcare professionals to optimiz...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$75K - $95K *

Engage in leading a dedicated team to manage property accounting operations, ensuring compliance with GAAP and driving financial accuracy while fostering growth, collaboration, and mentoring in a full...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$99K - $166K *

Join a team that's reshaping construction tech marketing! Collaborate across departments to drive product adoption and revenue growth through innovative market insights and go-to-market strategies...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$106K - $146K *

Transform the customer journey by engaging with strategic employer clients, delivering impactful results and solutions. Leverage your collaboration skills to foster relationships and drive satisfactio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$70K - $95K *

Bring your expertise to drive sales in the HVAC sector, fostering strong relationships with existing and new customers. Leverage your strategic account management skills to enhance market share and co...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$132K - $220K *

Lead the charge in coordinating enterprise-level projects, ensuring on-time and on-spec deliverables across mechanical, electrical, and digital systems. Leverage your expertise in power generation tec...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $120K *

Unlock potential by leading the end-to-end onboarding of a new BPO partner, establishing governance and operational excellence while ensuring superior performance metrics and compliance across all sta...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Bring your expertise to foster customer partnerships and drive success, guiding clients to achieve their business objectives and realize value through strategic engagement and ongoing relationship man...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$74K - $114K *

Join a team that's dedicated to providing expert automotive support and service excellence. This role involves hands-on diagnostics and repair solutions in a collaborative environment, aiming to enhan...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Champion fraud prevention by leading strategies to combat online threats and enhance customer experience. Drive team development and collaboration across functions to ensure resilience against evolvin...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$160K - $240K *

Drive enterprise growth by acquiring major $10B+ accounts in the Midwest. Own the sales cycle from prospecting to closing, delivering innovative network solutions that enable digital transformation fo...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Unlock potential by driving actionable insights and high-quality support for real estate transactions. Collaborate with clients to analyze data, develop financial models, and deliver key recommendatio...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.