Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$151K - $159K *

Elevate your career by managing strategic enterprise retail partnerships, ensuring growth and adoption of our retail media platform while driving advertising performance and shaping future products th...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$131K - $165K *

Manage a portfolio of enterprise retail partners, driving advertising growth by onboarding, supporting campaign success, and fostering strong relationships to enhance product adoption and revenue acro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$43K - $129K *

Accelerate progress at T-Mobile by driving SMB sales through new customer acquisition. Leverage prospecting, cold-calling, and relationship management skills to meet sales targets while promoting inno...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Shape the future of growth by leading sales initiatives, developing strategic relationships, and guiding a dedicated team in expanding market reach for engineered products and precision components...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Lead the installation, configuration, and maintenance of advanced systems at customer sites, ensuring optimal performance and seamless integration through collaboration and expert troubleshooting...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Optimize marketing operations by managing lead lifecycle and data processes, ensuring efficient interdepartmental collaboration, and implementing AI-enabled tools to enhance funnel performance and sal...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$114K - $188K *

Lead the charge in data-driven marketing strategies that leverage insights to create impactful campaigns. Collaborate with diverse teams to optimize performance and drive measurable growth in a dynami...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$85K - $95K *

Shape the future of logistics management by overseeing operations, fostering team development, and enhancing customer satisfaction across multiple accounts while ensuring financial success and safety...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Champion demand generation strategies by planning, executing multi-channel campaigns, and creating compelling content to drive qualified leads and boost pipeline growth, collaborating closely with cro...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$180K - $200K *

Unlock advanced analytics leadership by driving business intelligence solutions, guiding analytics teams, and fostering partnerships to enhance data-driven decision making within the organization...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$166K - $196K *

Deliver impactful solutions for billing systems, account management, and telecom compliance, ensuring trust and accuracy across services. Collaborate with engineering and other stakeholders to design...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Lead the execution of a comprehensive audit program, overseeing risk-based assurance and advisory services. Develop audit talent, enhance audit methodology, and communicate key findings to stakeholder...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Unlock potential by leading a dynamic audit program while delivering high-quality risk-based assurance and advisory services. Oversee complex engagements, cultivate audit talent, and foster strong rel...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$110K - $130K *

Lead and optimize the audit program, ensuring high-quality, risk-based assurance and advisory services. Build strong relationships with stakeholders while managing audit teams and shaping effective st...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$77K - $114K *

Shape engaging content marketing strategies that drive audience growth and conversions. Lead efforts in content planning, development, SEO optimization, and performance analysis to enhance business go...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$46K - $120K *

Join a team that's transforming legal research by advising law firms on digital and AI solutions. Develop strategies, manage relationships, and oversee transitions to enhance client outcomes in a dyna...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$100K - $126K *

Develop innovative frameworks and strategies to lead a high-performing customer success team, drive exceptional client outcomes, and enhance operational efficiency across the organization while foster...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Empower clients by delivering exceptional post-sales support and driving product adoption. Leverage industry expertise to enhance customer satisfaction, ensure renewals, and optimize relationships acr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $150K *

Lead the charge in transforming the Workers' Compensation landscape by driving full-cycle sales, nurturing senior relationships, and leveraging market insights to enhance our consultative approach and...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Help us lead complex capital projects by overseeing technical and operational management, ensuring timely delivery, and mentoring a talented team for excellence in bulk material handling and construct...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$107K - $147K *

Drive operational excellence by ensuring syngo.via system stability, enhancing user productivity, and facilitating seamless collaboration among clinical teams and IT support for advanced imaging appli...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Lead the charge in our finance team as an Accounting Manager, overseeing month-end close, maintaining general ledger integrity, and developing scalable accounting processes in a fast-paced environment...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Legal & Accounting

$106K - $133K *

Innovate sales strategies and lead a dynamic team to drive growth in a high-tech insurance market. You'll empower short-term rental clients with tailored solutions, ensuring comprehensive protection t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $120K *

Lead the charge in driving strategic initiatives and improvements across services operations, translating complex data into actionable insights to enhance profitability and operational efficiency in c...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.