Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Lead the charge in developing compelling proposals for U.S. Government solicitations, ensuring compliance and quality across all phases. Collaborate with cross-functional teams to strategize and execu...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Shape the future of hotel technology by owning the end-to-end booking experience, bridging guest interactions and hotel-focused workflows to drive measurable business value through innovative solution...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $130K *

Lead supplier performance initiatives within a dynamic supply chain to enhance efficiency, optimize service delivery, and drive continuous improvement through analytics and collaboration with cross-fu...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Transportation

$70K - $130K *

Manage global supply chain optimization, enhancing U.S. Export and cross-border operations through seamless coordination, data-driven decisions, and technology integration to improve efficiency and se...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $95K *

Join a team that's driving growth in the B2B builder and contract sales market. Leverage your relationship-building skills to expand market share and forge strong partnerships while managing and devel...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $144K *

Lead the charge in enhancing customer success through strategic post-sales management, technical oversight, and executive relationship building for high-value accounts to drive retention and optimal p...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $110K *

Elevate client relationships as you manage accounts and drive satisfaction through strategic interactions. Leverage your expertise to guide clients in retirement services while fostering growth and en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $110K *

Champion client success by fostering strong relationships, ensuring satisfaction, and advocating for top-tier clients' needs. Leverage experience to drive strategic solutions and enhance overall servi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Shape the future of legal compliance by managing contracts, advising on privacy regulations, and collaborating globally to support SaaS operations while enhancing the legal function's efficiency and e...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$91K - $121K *

Optimize the commercialization process by owning end-to-end management, collaborating across functions, and leveraging AI tools to enhance efficiency and scalability, ultimately driving data integrity...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$111K - $186K *

Elevate demand generation strategies and marketing operations for a software business, driving pipeline growth through innovative campaigns and cross-functional collaboration. Own the marketing techno...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Empower customer success by leading engagement strategies and maximizing value in the customer journey. Shape onboarding, training, and renewals to drive outcomes while collaborating across department...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join our team as you lead the implementation of Warehouse Management Systems, ensuring successful project delivery from design to launch. Collaborate with stakeholders to meet business needs and drive...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Drive innovation in Virtual Construction management, leveraging BIM to enhance project execution while collaborating with estimators, schedulers, and project managers to deliver exceptional results ac...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$62K - $112K *

Grow your career with a dynamic role focused on driving sales and building relationships in the retail environment. You will enhance brand visibility, implement sales training, and collaborate to maxi...

US-AnywhereRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Elevate workplace safety as a Machine Safety Manager, driving compliance and risk reduction at US/LATAM sites. Lead assessments, safeguard solutions, and multi-team projects, enhancing employee safety...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Champion the successful delivery of customer projects through all phases, ensuring alignment with business goals by coordinating teams and resources while managing risks and transacting key communicat...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Pioneer customer success by optimizing relationships and driving value for clients, ensuring their software needs are met and fostering growth through engagement, upselling, and retention efforts in a...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $110K *

Explore a rewarding sales role driving environmental analytical services across Central Detroit. Leverage strong networks, build client partnerships, and foster growth while making a meaningful differ...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Engage dealerships by driving the successful implementation of OEM Digital Retailing systems. Collaborate as a Subject Matter Expert to enhance operations, provide robust training and support, and str...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock potential by leading the administration and enhancement of enterprise applications. Collaborate across teams to optimize processes, manage integrations, and ensure the reliability of systems th...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock your potential as you integrate marketing strategies with technical execution, transforming lifecycle briefs into workflows in Klaviyo and Postscript. Drive operational efficiency and ensure th...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$130K - $165K *

Shape field operations in the Midwest by leading teams, ensuring quality service delivery, and advocating for innovative tools, while fostering a customer-focused environment through effective trainin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$180K - $190K *

Shape financial systems capabilities by leading Oracle ERP Cloud implementation, managing a dedicated team, and collaborating with finance and accounting to enhance processes and ensure compliance...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $118K *

Transform healthcare outcomes by leading strategic customer success programs in New Mexico. Guide a dedicated team to ensure effective implementations and drive stakeholder engagement for success acro...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.