Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $120K *

Engage key accounts by cultivating relationships with top global pharma companies, identifying new growth opportunities, and representing the brand at international events to drive strategic expansion...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $256K *

Join a team that's transforming organizational change with expert strategies. As a Senior Manager, you'll guide clients through complex initiatives, driving adoption and maximizing outcomes while ment...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$150K - $170K *

Elevate quality assurance and change management practices to support seamless transitions to new technologies and ensure stakeholder readiness, engagement, and consistent service delivery throughout p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Join a dynamic team to drive growth and enhance key relationships in the Aerospace and Defense sectors, ensuring strategic account management and collaboration with senior leadership to meet customer...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$164K - $208K *

Shape the future of customer success by aligning enterprise strategies with tailored roadmap solutions. Cultivate partnerships across teams to drive impactful results and enhance operational efficienc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$95K - $115K *

Join a team that's dedicated to ensuring client success in the fast-paced, tech-savvy pharmaceutical sector. Manage multiple accounts, oversee project lifecycles, and cultivate strong client relations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $110K *

Lead the charge in managing enterprise-level accounts, ensuring customer satisfaction and loyalty through optimized product adoption and proactive relationship management, significantly contributing t...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$164K - $201K *

Lead the strategy for key account engagement with US airlines, driving sales growth through collaboration, innovative solutions, and a solid customer engagement plan while traveling globally to suppor...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$115K - $135K *

Empower client success by building strategic partnerships and driving engagement, satisfaction, and program value. Collaborate with enterprise clients to identify growth opportunities while providing...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $235K *

Empower job seeker engagement by owning the messaging strategy, optimizing communication delivery, and collaborating closely with teams to enhance user experience and trust, while driving measurable o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$76K - $136K *

Contribute to strategic marketing initiatives for franchisees, driving growth and brand awareness. Collaborate with teams to manage local campaigns, onboarding, and social media engagement while ensur...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$104K - $170K *

Lead the charge in managing complex power systems studies projects for mission critical facilities, ensuring accurate execution, budget adherence, and client satisfaction while collaborating with inte...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$97K - $120K *

Optimize customer relations as you drive sales growth and market share, engaging with key accounts to deliver tailored solutions. Collaborate cross-functionally to create impactful marketing strategie...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$65K - $140K *

Join a team that's dedicated to cultivating strong relationships with small business clients, driving sales growth through strategic planning and execution, and delivering exceptional customer service...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$98K - $183K *

Engage senior-level stakeholders and drive complex sales growth by developing data-driven solutions and strategic account plans, ensuring customer objectives are met and revenue is increased across Co...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$140K - $165K *

Manage and mentor a team of accountants in critical areas like fixed assets and leases. Ensure compliance with accounting standards and oversee monthly/quarterly close processes, supporting our journe...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$140K - $180K *

Shape industry standards in machinery safety by educating and supporting teams. Partner across departments to develop training, translating complex regulations into actionable insights for compliance...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $167K *

Lead a centralized team to deliver strategic administrative operations across shared services. Drive initiatives while managing and fostering a culture of improvement and engagement, supporting senior...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Elevate supply chain operations as a Warehouse Operations Manager, overseeing logistics partnerships and ensuring efficient, compliant goods movement across locations to support a dynamic growth strat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $145K *

Lead the charge in optimizing regional warehouse operations, driving strategic improvements in logistics and supply chain efficiency to support a high-tech environment. Collaborate across teams to ach...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$103K - $183K *

Shape the future of customer engagement by defining strategic themes and insights for executive councils, fostering meaningful dialogues, and partnering with leaders across marketing and product teams...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$71K - $107K *

Take ownership of customer support by installing, diagnosing, and repairing complex equipment. Collaborate with clients and manage service projects, ensuring proactive communication and effective inst...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $95K *

Manage diverse marketing projects in a regulated pharmaceutical environment, ensuring seamless execution and adherence to quality standards while collaborating with cross-functional teams to meet time...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$95K - $107K *

Deliver operational excellence by managing contracts, leading teams, and fostering client relationships across Northwestern Ontario. Champion safety and employee development while driving continuous i...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$120K - $140K *

Drive cost transparency and efficiency in manufacturing operations by analyzing product costs, collaborating with diverse teams, and supporting strategic initiatives to enhance profitability and busin...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.