Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$130K - $230K *

Help us drive sales growth by managing key relationships with healthcare distributors and hospital systems. Ensure alignment in operations, enhance customer satisfaction, and coordinate activities to...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join a team that's committed to building lasting relationships with financial institutions. Oversee a diverse portfolio, deliver exceptional service, and collaborate across teams to enhance customer e...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$89K - $161K *

Shape the future of customer engagement by managing a global advocacy program that transforms customer success into storytelling, driving growth and deeper relationships within the cybersecurity secto...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion innovative solutions and enhance operational efficiency, ensuring seamless distribution processes through effective leadership and collaborative teamwork. Lead and develop engineering teams t...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $110K *

Create and lead impactful social media strategies that elevate brand presence, engage audiences, and drive executive thought leadership in the AI and technology sectors, leveraging emerging tools to o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$59K - $236K *

Champion construction compliance by leading audits and controls assessments, enhancing project governance, and delivering recommendations to clients while managing multi-disciplinary teams in a dynami...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$95K - $115K *

Develop and execute strategic sales and marketing plans for key accounts, driving growth through impactful interactions and innovative solutions while collaborating with cross-functional teams to achi...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$85K - $125K *

Manage the acquisition of new business and develop strategic customer relationships, driving profitable growth. Collaborate cross-functionally to architect solutions and negotiate agreements that enha...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Support our revenue growth by managing requests, ensuring data integrity, and optimizing workflows within key sales and marketing tools, while maintaining responsiveness and executing campaigns seamle...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$85K - $110K *

Grow your career with us as an Underwriting Supervisor, leading and developing a high-performing team. Influence crop insurance's future through strategic initiatives, operational excellence, and comp...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion the growth and profitability of our regional sourcing operations. Lead, mentor, and develop high-performing teams while strengthening strategic partnerships. Drive commercial success and oper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$118K - $140K *

Shape the future of fraud risk mitigation by leading a dedicated team, developing comprehensive strategies for prevention, detection, and investigation across diverse financial products, all while ens...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $115K *

Lead the charge in delivering complex automation projects, balancing customer relationships, financial management, and team leadership. Collaborate with diverse teams to ensure successful project exec...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Deliver exceptional nursing services by managing a remote team, optimizing operations, and ensuring compliance with care standards. Partner with various stakeholders to enhance patient care and servic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $245K *

Elevate member engagement and retention by owning strategies that enhance repeat habits and improve the consumer experience across our top brands, guiding cross-functional teams through influence, not...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$141K - $226K *

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Pioneer growth in Critical Power and Electrification by leading strategic initiatives for Data Centers and drive business decisions using market insights and trends across various sectors...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Advance your career by driving revenue growth through outbound prospecting, closing new business, and forging client relationships. Collaborate with teams to optimize pipeline management and contribut...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$66K - $111K *

Optimize client engagement and benefits delivery for mid-sized employer groups by managing case activity, promoting coverage solutions, and fostering relationships with stakeholders to enhance overall...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $110K *

Lead the charge in executing cross-channel brand marketing strategies. Collaborate with diverse teams to align messaging and drive growth by effectively managing campaigns, influencer programs, and pe...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$123K - $220K *

Lead the charge in transforming multi-store operations across a broad region, ensuring profitability, high customer satisfaction, and operational excellence while collaborating with managers to achiev...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Lead and mentor a high-performing Software Engineering team in an Agile environment. Collaborate with cross-functional teams to innovate and deliver high-quality software solutions, driving growth and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Accelerate progress at driving sales growth and market expansion in a key territory. Lead strategic relationships with builders and contractors while executing growth strategies aligned with company o...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $108K *

Shape the future of product delivery as you lead agile teams in maximizing customer value, driving measurable outcomes, and collaborating cross-functionally to align business goals with innovative sol...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $135K *

Drive sales success and cultivate relationships with distributor partners by developing strategic plans, executing targeted marketing initiatives, and tracking performance to achieve double-digit grow...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.