Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Join a team that's focused on driving B2B sales performance by managing and developing a strong group of sales associates. Lead initiatives to improve pipeline management, customer acquisition, and re...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$169K - $314K *

Lead the charge in driving sales growth by developing key accounts, nurturing customer relationships, and executing comprehensive territory strategies to maximize market share and deliver exceptional...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Shape data-driven solutions by collaborating with stakeholders to translate business challenges into actionable analytics, enhancing decision-making and driving business value through innovative proje...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$117K - $152K *

Lead and mentor an agile software development team to ensure high-quality product delivery. Oversee project management, technical guidance, process improvement, and collaboration to meet enterprise go...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $155K *

Transform the future of advertising solutions by leading strategic initiatives that enhance customer engagement through data-driven insights and effective stakeholder management in a dynamic marketpla...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Champion the growth of our distributed product support team by improving processes, ensuring quality assurance, and enhancing team collaboration to deliver exceptional customer support around the cloc...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$132K - $179K *

Lead the charge in defining long-term product strategy while collaborating cross-functionally to enhance user experience, drive business outcomes, and mentor teams, ensuring alignment with stakeholder...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Optimize customer success strategies by driving renewals and expansions, fostering key relationships across scientific and operational teams, and proactively managing outcomes to enhance long-term val...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in project procurement management, coordinating sourcing and logistics across various initiatives to ensure delivery, quality, and cost-effectiveness while meeting project milestones a...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$110K - $220K *

Unlock your potential as you drive enterprise optimization through innovative architectural solutions, collaborating with teams to enhance performance and security while leading strategic domain initi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Join a team that's redefining user experiences across browser and mobile platforms. Lead the strategy for workforce password management and privileged access, ensuring seamless and secure access for u...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Help us drive success in the biopharma sector by overseeing customer portfolio management, building strategic relationships, and ensuring maximum value from our AI-guided protein discovery platform ac...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Join a team that's dedicated to building strong partnerships with dealerships to enhance our indirect lending programs. Drive growth, improve dealer satisfaction, and stay ahead of market trends in th...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$103K - $135K *

Champion complex projects, driving operational excellence and innovation across teams. Lead cross-functional initiatives from inception to delivery, ensuring alignment with business goals while foster...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $110K *

Accelerate business growth by driving sales initiatives, building client relationships, and analyzing market trends. Collaborate with cross-functional teams to achieve targets while ensuring exception...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Drive strategic people initiatives by partnering with leaders to enhance organizational effectiveness and talent management. Utilize your extensive HR expertise to influence decisions, foster inclusiv...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$85K - $110K *

Take ownership of full-cycle recruiting across the US, guiding talent acquisition as we expand through acquisitions. Collaborate with team leaders to penetrate diverse markets, ensuring we attract top...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$130K - $175K *

Transform IT operations by establishing automated, self-service systems while ensuring ISO compliance. As a crucial partner across functions, you'll enhance security protocols, streamline workflows, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Unlock potential as an Account Manager, driving revenue growth and retention for existing clients. Collaborate with cross-functional teams to deliver exceptional value, negotiate contracts, and identi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Empower customer success by developing account strategies that drive retention, revenue growth, and profitability. Form trusted partnerships with stakeholders, ensuring continuity and uncovering oppor...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$170K - $190K *

Lead the charge in transforming our AR platform with AI-driven enhancements. As a Senior Product Manager, own strategy and outcomes, delivering impactful business results through experimentation and s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $170K *

Elevate product management by owning an AI-driven AR platform, ensuring impactful outcomes through strategy and execution. Drive the product lifecycle to enhance customer experience and optimize effic...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$124K - $155K *

Elevate project success by leading a PMO team focused on public sector initiatives. Ensure process adherence, foster talent, and optimize project execution through strong collaboration and innovative...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$77K - $102K *

Deliver strategic oversight in accounting operations, ensuring accuracy in mortgage servicing and financial reporting while guiding a skilled team and collaborating across departments to meet organiza...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$117K - $234K *

Champion strategic business plans by leading partnerships and enhancing performance. Drive talent development while aligning sales strategies with organizational goals for sustainable growth and conti...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.