Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$85K - $110K *

Grow your career with a dynamic leadership role overseeing underwriting operations, mentoring staff, and driving process improvements while ensuring compliance in the crop insurance sector. Shape the...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $200K *

Shape the future of data center operations through expert contract management, driving RFx processes, negotiating agreements, and ensuring compliance across high-scale projects to deliver operational...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$71K - $88K *

Unlock dealer success by managing parts and service sales, building relationships with management, and implementing strategies that enhance dealership performance and profitability. Collaborate across...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Develop and grow strategic accounts in the Industrial Water sector, focusing on innovative solutions and distributor partnerships while driving market expansion, especially in data centers, for sustai...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Accelerate progress at the intersection of project management and customer relations. This role ensures seamless delivery of services by aligning resources with project demands, proactively managing r...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$150K - $245K *

Elevate member engagement and retention by owning strategies that enhance repeat habits and improve the consumer experience across our top brands, guiding cross-functional teams through influence, not...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$141K - $226K *

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$90K - $105K *

Drive results at wholesale and retail accounts while managing relationships and securing new business. Collaborate across departments to implement sales strategies and analyze market data, promoting p...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $95K *

Unlock potential by delivering strategic financial analysis and insights to enhance B2C profitability and cost control, while partnering with cross-functional leaders to ensure effective budgeting, fo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $125K *

Join a team that's focused on driving lead generation through Meta and TikTok. You'll set strategy, execute campaigns, and collaborate closely with creative and analytics teams, all while managing bud...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Media

$80K - $95K *

Engage with clients to enhance their experience, maximize service delivery, and resolve issues proactively. Collaborate across teams to streamline processes, improve performance metrics, and ensure co...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $100K *

Deliver results by developing and executing sales strategies in the automotive technology sector. Drive new business and foster relationships within dealerships, while managing the entire sales proces...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$69K - $104K *

Join us to empower user support as a Tier I Service Desk Agent, resolving IT incidents, guiding junior analysts, and enhancing service processes within a large, multi-security IT environment in a hybr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Information Technology

$68K - $105K *

Join a team that oversees complex programs, managing cross-functional projects and resources to deliver impactful solutions, while ensuring alignment with business objectives, quality, and budget cons...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$101K - $170K *

Manage and enhance systems-focused projects by coordinating cross-functional teams to improve performance, stability, and user experience. Drive data-driven decisions while balancing competing priorit...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Lead the strategic growth of national corporate accounts by developing relationships, implementing solutions, and delivering measurable results to enhance operational efficiency and profitability acro...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$200K - $275K *

Transform our commercial region by leading a dynamic team focused on driving profitable growth through strategic pipeline development, sales metrics mastery, and effective resource management to achie...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $90K *

Redefine the landscape of senior living by managing daily operations, exceeding financial goals, and cultivating a positive environment for staff and residents alike, all while overseeing a significan...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$139K - $176K *

Empower a diverse team of database engineers to enhance enterprise platforms across Azure, AWS, and on-premises environments. Drive modernization initiatives and establish engineering standards to imp...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Join a team that's redefining the customer experience in utilities by building a seamless, AI-driven self-service platform. You'll lead initiatives to enhance digital interactions, ensuring a proactiv...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Transform sales growth by leading and mentoring a dynamic team in the building materials industry while driving accountability and excellence in territory performance and customer engagement...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$160K - $185K *

Champion client engagement success by overseeing RWD project delivery, ensuring operational efficiency, and maintaining strategic communication across teams to foster long-term client satisfaction and...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Champion transformative digital marketing initiatives that drive lead conversion, leveraging your expertise in SEO, SEM, and email marketing. Collaborate with cross-functional teams and execute data-d...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $160K *

Transform market presence as you design and execute channel sales strategies, enhancing partner effectiveness while driving growth and customer satisfaction. Embrace a hybrid work model with travel op...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$175K - $192K *

Unlock financial excellence by partnering with leaders to optimize budgets, provide insights, and guide strategic spending decisions. Lead a team in driving effective resource allocation aligned with...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.