In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$100K - $120K *
Empower growth in sales leadership by coaching and developing teams across regions. Drive performance, analyze trends, and enhance agency partnerships to achieve strategic business objectives. Cultiva...
3 weeks ago
Engineering Manager - Servicing & Fulfillment
$166K - $193K *
Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...
Reposted 4 days ago
$110K - $130K *
Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...
2 weeks ago
$80K - $95K *
Shape the future of digital marketing by leading initiatives and collaborating cross-functionally to optimize customer journeys, enhance campaign performance, and drive revenue growth through data-dri...
3 weeks ago
$100K - $120K *
Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...
4 days ago
Manager, Managed Services Operations
$120K - $140K *
Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...
1 week ago
$125K - $150K *
Transform enterprise contract operations by streamlining processes, driving efficiency, and enabling sales teams to focus on partnerships. Own critical workflows to enhance deal closure and ensure acc...
1 week ago
Senior Manager Servicing, Home Lending Operations
$128K - $177K *
Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...
6 days ago
$65K - $98K *
Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...
1 week ago
$100K - $120K *
Grow and lead a dedicated team of Project Managers to ensure timely implementation of complex managed services and Ethernet solutions, enhancing customer satisfaction and operational excellence across...
2 weeks ago
Internal Communications Manager
$88K - $147K *
Inspire and elevate employee engagement through strategic internal communications. Collaborate with leaders to craft and deliver impactful messaging that drives understanding of company goals and fost...
4 days ago
Senior Service Management Engineer
$96K - $163K *
Optimize IT service performance management processes, enhance service quality, and ensure adherence to SLAs. Collaborate across teams to identify improvements, maintain service integrity, and drive op...
3 days ago
Strategic Customer Success Manager, Enterprise
$120K - $145K *
Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...
1 week ago
Contact Center Commercial Performance Manager
$75K - $96K *
Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...
1 week ago
$86K - $141K *
Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...
Reposted yesterday
$86K - $141K *
Accelerate progress at our client-focused sales team, driving account retention and revenue growth through strategic relationship management and sales expertise. Collaborate with executive teams to en...
5 days ago
Manager, Customer Success Management
$117K - $174K *
Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...
2 weeks ago
$80K - $95K *
Join a dynamic team as you lead and innovate high-performance programs, driving client success through strategic planning and personnel management while achieving targeted business outcomes and delive...
1 week ago
$185K *
Lead the charge in managing software developers while overseeing the design, implementation, and performance of innovative software applications that support critical platform initiatives and optimize...
5 days ago
Senior Program Manager / Project Manager - Medicaid Claims
$106K - $284K *
Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...
Reposted today
$110K - $130K *
Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...
3 weeks ago
Manager, External Communications
$100K - $120K *
Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...
1 week ago
$80K - $95K *
Elevate dealer partnerships by educating, expanding territories, and driving program utilization, promoting a collaborative culture to achieve business objectives while fostering relationships and ens...
3 days ago
$80K - $95K *
Champion dealer relationships and drive market growth through education, outreach, and innovative lending solutions, ensuring exceptional service and satisfaction while achieving sales goals in a dyna...
4 days ago
$81K *
Shape the future of automotive finance by driving market expansion, building strong dealer relationships, and enhancing dealer program engagement within your territory. Lead strategic sales efforts an...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.