Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $120K *

Empower growth in sales leadership by coaching and developing teams across regions. Drive performance, analyze trends, and enhance agency partnerships to achieve strategic business objectives. Cultiva...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$166K - $193K *

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of digital marketing by leading initiatives and collaborating cross-functionally to optimize customer journeys, enhance campaign performance, and drive revenue growth through data-dri...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $140K *

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $150K *

Transform enterprise contract operations by streamlining processes, driving efficiency, and enabling sales teams to focus on partnerships. Own critical workflows to enhance deal closure and ensure acc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$128K - $177K *

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$65K - $98K *

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Grow and lead a dedicated team of Project Managers to ensure timely implementation of complex managed services and Ethernet solutions, enhancing customer satisfaction and operational excellence across...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$88K - $147K *

Inspire and elevate employee engagement through strategic internal communications. Collaborate with leaders to craft and deliver impactful messaging that drives understanding of company goals and fost...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$96K - $163K *

Optimize IT service performance management processes, enhance service quality, and ensure adherence to SLAs. Collaborate across teams to identify improvements, maintain service integrity, and drive op...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $96K *

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$86K - $141K *

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$86K - $141K *

Accelerate progress at our client-focused sales team, driving account retention and revenue growth through strategic relationship management and sales expertise. Collaborate with executive teams to en...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$117K - $174K *

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team as you lead and innovate high-performance programs, driving client success through strategic planning and personnel management while achieving targeted business outcomes and delive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$185K *

Lead the charge in managing software developers while overseeing the design, implementation, and performance of innovative software applications that support critical platform initiatives and optimize...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$106K - $284K *

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$100K - $120K *

Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Elevate dealer partnerships by educating, expanding territories, and driving program utilization, promoting a collaborative culture to achieve business objectives while fostering relationships and ens...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Champion dealer relationships and drive market growth through education, outreach, and innovative lending solutions, ensuring exceptional service and satisfaction while achieving sales goals in a dyna...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K *

Shape the future of automotive finance by driving market expansion, building strong dealer relationships, and enhancing dealer program engagement within your territory. Lead strategic sales efforts an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.