Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$180K - $225K *

Transform customer success by leading a dynamic team of CSMs, ensuring enterprise clients achieve their security goals while driving growth through effective coaching, strategic partnerships, and oper...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Lead strategic initiatives that enhance client portfolio growth and operational efficiency. Drive impactful relationships and implement workforce solutions while fostering collaboration across teams t...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Staffing

$128K - $238K *

Lead the charge in optimizing technical integrations by managing and mentoring a high-impact Sales Engineering team, driving process improvements and automating systems to enhance client support and t...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $105K *

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Join our team to lead core accounting operations, ensuring accurate financial reporting. Balance hands-on execution with leadership to influence business decisions and drive process improvements.Your...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$94K - $151K *

Join a dynamic team and manage complex sales cycles while driving growth through innovative solutions tailored for the automotive industry, fostering executive relationships and leveraging deep indust...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$165K - $172K *

Elevate operational success at a national level by leading a large IT support team, ensuring compliance with federal standards and delivering exceptional service to multiple clients while fostering a...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$65K - $116K *

Champion operational excellence across multiple locations, driving customer satisfaction and achieving revenue goals while mentoring teams and implementing strategic marketing initiatives for sustaine...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$65K - $116K *

Join a team that's committed to enhancing multi-site operations, ensuring top-tier customer service, and driving revenue growth while fostering employee development within a diverse district landscape...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$83K - $133K *

Join a team that's driving sales growth in low and medium voltage equipment. As an Account Manager, you'll identify new opportunities, engage with customers, and manage sales processes, contributing t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $130K *

Transform the landscape of B2B SaaS compliance products by leading product strategy, enhancing customer insights, and driving impactful AI innovations to deliver measurable business value...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$137K - $175K *

Lead our East Coast sales strategy, driving impactful partnerships with top brands and agencies using innovative creative AI technology. Collaborate across teams to refine sales processes while nurtur...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$147K - $221K *

Innovate and lead a high-performing team to deliver market-driven products, driving customer satisfaction while leveraging AI and ML technology to unlock new opportunities. Own the entire product life...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $130K *

Champion project success by coordinating teams, ensuring quality, and delivering timely results in a remote construction management role that requires extensive travel and constant communication with...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$115K - $120K *

Unlock your potential by managing key national grocery accounts, driving sales growth through data-driven strategies, and building strong stakeholder relationships in this strategic sales role...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $170K *

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $95K *

Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Lead the charge in developing customer relationships while mentoring a team to deliver impactful presentations and support. Enhance account performance through data analysis and cost management across...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$118K - $160K *

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $125K *

Lead the charge in driving aftermarket sales of capital equipment, enhancing customer engagement and relationship-building while managing the full sales cycle from lead generation to order fulfillment...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $125K *

Drive client satisfaction and revenue growth by managing multiple client accounts, fostering relationships, and executing sales initiatives. Utilize resources effectively to maintain market share and...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $120K *

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$84K - $125K *

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $110K *

Unlock potential by driving sales and optimizing strategy for Food and Proprietary Beverages. Collaborate with local teams, manage vendor relationships, and enhance market performance through effectiv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.