Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$108K - $181K *

Drive business growth in an emerging Power Stability market. Cultivate relationships with utilities and partners, overseeing the full sales cycle from development to contract closure in a remote capac...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$130K - $140K *

Lead the charge in developing strategic customer relationships to drive revenue growth. This role involves market analysis and building long-term partnerships while managing a robust sales strategy in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$83K - $138K *

Empower us to enhance digital fraud prevention in eCommerce by developing strategies that ensure athlete trust while enabling seamless shopping experiences. Collaborate across teams to optimize produc...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$97K - $156K *

Elevate digital marketing effectiveness by leading personalization initiatives, managing a team to enhance customer engagement, and optimizing strategies that drive targeted, measurable results across...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$170K - $179K *

Drive end-to-end revenue operations by standardizing reporting, analyzing data, and automating workflows for Sales and Customer Success teams, empowering smarter decision-making across CPG and Retail...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$140K - $147K *

Join a team that's driving end-to-end revenue operations for a leading analytics platform. You'll build standardized reporting, automate workflows, and cultivate trusted relationships across Sales, Cu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$136K - $263K *

Take ownership of innovative projects, leading cross-functional teams to deliver impactful solutions that align with strategic business goals and enhance overall performance...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $145K *

Partner with us to transform client needs into impactful digital solutions, leading presales efforts across digital platforms, eCommerce, AI experiences, and more. Shape proposals from opportunity qua...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Engage in shaping digital solutions that drive successful client outcomes. Collaborate with teams to orchestrate the presales and delivery process while crafting compelling proposals and presentations...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a team that's building a new quality program to ensure excellence in patient care across diverse partners. Own quality oversight, monitor performance, and drive continuous improvement to elevate...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$73K - $97K *

Join a team that optimizes marketing technology to enhance lead management, data integrity, and automation, driving efficiency and effectiveness in marketing operations and cross-functional collaborat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$350K *

Drive revenue growth by developing executive-level relationships, owning end-to-end customer engagements, and executing complex sales strategies within strategic enterprise accounts in a dynamic remot...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$112K - $177K *

Champion profitable growth by influencing public entity strategy, partnering enterprise-wide to navigate risks, analyze market data, and drive innovative underwriting solutions while enhancing EMC's c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$69K - $99K *

Accelerate progress at customer success by driving adoption, nurturing relationships, and managing renewals. Utilize insights and data to enhance value and retention while guiding partners through sea...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$79K - $120K *

Champion scalable sales operations processes while collaborating with partner teams to drive program success. Utilize your expertise in analytics and Salesforce to enhance productivity and support str...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$110K - $120K *

Serve in a compliance role ensuring regulatory standards for service providers are met. Oversee audits, lead field compliance efforts, and maintain relationships with regulatory bodies. Drive improvem...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $95K *

Grow your career with a vital role in business development within the power industry, focusing on strategic market expansion and client relationships to drive sales and revenue growth. Collaborate wit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$122K - $180K *

Accelerate progress at enabling high-performing teams across Sales, CS, and Support. Lead strategy, develop programs, and drive measurable results while partnering with GTM leaders to enhance customer...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive operational excellence by overseeing the Quoting and SOW function across teams, enhancing accuracy, consistency, and alignment within Shared Services while leading a skilled team of quoting spec...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $100K *

Develop and oversee compliance practices, leading a team to ensure regulatory adherence and service excellence in branch examinations. Cultivate a culture of growth, efficiency, and proactive problem...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $125K *

Unlock potential by driving product enhancements and aligning strategies with customer needs. Collaborate with technical teams to evaluate new ideas, ensure timely resolutions, and foster growth in ou...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $105K *

Innovate automotive solutions by driving product strategy and execution. Own product lifecycles and collaborate with cross-functional teams to deliver impactful data-driven products for the digital re...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$116K - $174K *

Elevate your career by driving business initiatives, managing projects, and fostering team development while ensuring operational efficiency and compliance. Collaborate with stakeholders to implement...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Join a team that's dedicated to driving excellence in distribution operations. Lead safety, quality assurance, and training initiatives while enhancing customer satisfaction and financial outcomes thr...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Accelerate progress at our dynamic organization by leading global crowdsourcing initiatives and managing diverse data-sourcing channels to drive efficiency and scalability across multiple markets and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.