Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Lead the charge in developing high-performing teams for complex laboratory automation and orchestration solutions. Drive innovation, consult with customers, and enhance service delivery to meet enterp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of product management by leading market research, developing strategies, and launching innovative offerings. Collaborate with cross-functional teams and represent North America in glo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $155K *

Drive regional sales growth and customer acquisition by developing strategies, managing relationships, and executing business plans to achieve profitability and market share objectives within a dynami...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$105K - $140K *

Drive strategic growth by managing national accounts, collaborating cross-functionally, and leading teams to achieve sales targets in a dynamic environment. Leverage insights to execute initiatives an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Accelerate user engagement and revenue growth by innovating go-to-market strategies, targeting developers and partners within a dynamic SaaS environment. Utilize data-driven insights and creativity to...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$198K *

Join a team that's committed to driving transformation initiatives by leading project management efforts, streamlining processes, and fostering communication that ensures project success and sustainab...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Elevate client success by managing campaigns, building relationships, and driving performance. Own strategy for Meta advertising while utilizing expert troubleshooting skills to optimize leads and ens...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$111K - $145K *

Join our growing team to drive revenue operations, enhance workflows, and ensure accuracy in reporting. Collaborate with cross-functional teams to translate business needs into efficient processes tha...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $120K *

Support national quality operations by driving continuous improvement and providing education across teams, ensuring adherence to quality measures and enhancing performance outcomes at scale...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$145K - $165K *

Lead the charge in delivering exceptional Managed Services, ensuring operational excellence and client satisfaction while fostering a high-performing team that anticipates client needs and drives cont...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Engage with key clients to drive revenue growth by managing a dynamic sales pipeline, presenting solutions, and closing deals. Utilize expertise in eCommerce to innovate sales strategies and achieve a...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$250K - $275K *

Drive the transformation of banking by guiding product strategies for an innovative Banking as a Service platform, ensuring alignment across teams to deliver impactful financial solutions...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$75K - $95K *

Engage with Managed Services clients to drive retention, enhance service adoption, and foster long-term relationships, acting as a trusted advisor to ensure alignment with client objectives and operat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$169K - $188K *

Drive innovative product strategies that enhance the customer experience in e-commerce. Collaborate with diverse teams to optimize the shopping journey, balancing immediate tactics with long-term visi...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$118K - $175K *

Engage in transforming global construction operations by driving efficiency and standardization. Collaborate cross-functionally to implement process improvements and enhance performance, ensuring comp...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Drive your career forward by managing strategic relationships with healthcare clients to achieve revenue growth and retention while delivering superior environmental service solutions in the medical w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $180K *

Drive customer and seller experience excellence in eCommerce by leading cross-functional initiatives to enhance international operations, reduce friction, and elevate satisfaction while fostering coll...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $180K *

Lead the charge in enhancing technology operations, driving strategic initiatives that align with business goals. Oversee risk management, performance tracking, and collaboration across teams to deliv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $145K *

Elevate technology operations through strategic alignment, resource management, and risk mitigation. Lead complex programs, foster collaboration, and drive continuous improvement to support organizati...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Accelerate the growth of a Canadian affiliate network by leading strategies in recruitment, member services, partner relations, and public relations. Drive operational excellence and P&L accountabilit...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$90K - $110K *

Lead daily operations and optimize performance across multiple locations. Focus on building a high-performing team, enhancing customer satisfaction, and achieving key performance indicators while ensu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Optimize district operations and drive performance across multiple locations, ensuring high customer satisfaction, effective marketing execution, and team development for success in achieving key perf...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$108K - $181K *

Unlock potential by driving strategic partnerships and sales initiatives within the Power Transmission sector. Build crucial relationships and identify opportunities to enhance business growth and cus...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$95K - $115K *

Lead project teams to deliver high-quality outcomes on time and within budget. Collaborate with clients and internal teams to manage project scope, timelines, and communications, ensuring effective re...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.