Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$65K - $96K *

Lead analytics initiatives and leverage deep revenue cycle expertise to drive operational success. Collaborate with cross-functional teams to transform complex data into actionable insights and enhanc...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$78K - $130K *

Lead the charge in optimizing and scaling inside sales functions while coaching a high-performing team to exceed revenue goals. Collaborate cross-functionally to establish effective strategies and dri...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Business Services

$105K - $163K *

Lead the charge in driving strategic partnerships and business growth in cybersecurity services. Engage with high-level government stakeholders to generate opportunities and enhance the company’s mark...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$118K - $180K *

Empower a culture of safety as you oversee industrial construction projects, ensuring compliance with regulations, conducting risk assessments, and implementing safety protocols. Your leadership will...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$118K - $180K *

Tackle safety challenges in industrial construction projects by overseeing compliance, conducting risk assessments, and leading training initiatives to foster a secure work environment for all personn...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$145K - $165K *

Help us lead corporate-level quality initiatives across diverse construction projects. You will collaborate with project teams, mentor quality managers, and drive compliance while ensuring exemplary q...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$100K - $130K *

Take ownership of high-impact Oracle ERP projects, leading teams through the SDLC process and enhancing our 3PL solutions. Collaborate cross-functionally to drive success, mentor peers, and optimize p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $175K *

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Drive the execution of A2A payment solutions, enhancing bank-direct payment capabilities while collaborating across teams to achieve innovative, scalable products that meet partner demands and improve...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$103K - $120K *

Support a multi-site operation by managing building maintenance, vendor relationships, and capital projects. Ensure optimal performance and enhance member experience through proactive oversight and co...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $180K *

Inspire growth as a key leader, driving sales strategies and performance across North America. Elevate teams, optimize processes, and lead market expansion while enhancing client relationships and ens...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Lead the charge in managing multi-disciplinary IT contracts, serving as the main contact for client communications, project execution, and risk management across diverse task orders in infrastructure...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$180K - $200K *

Shape the future of sales growth strategy by integrating product insights, market opportunities, and execution priorities into actionable strategies that empower teams and drive results across the org...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$92K - $171K *

Tackle all aspects of daily operations for a government contact center, ensuring high-quality service delivery. Lead teams, manage oversight, and align with stakeholder expectations in a 24x7 environm...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$80K - $95K *

Elevate your career by driving installation and optimization of equipment, troubleshooting in customer facilities, and delivering tailored engineering solutions across North America while collaboratin...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$111K - $150K *

Drive impactful digital solutions by transforming business needs into actionable product strategies. Collaborate across teams to optimize the product lifecycle, ensuring measurable success through dat...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $115K *

Join a team that transforms external communications to enhance brand visibility and reputation. With a focus on media relations and storytelling, this role shapes narratives and engages audiences to s...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Drive success by managing channel partner relationships and executing sales strategies. Leverage expertise in account management to boost revenue and enhance customer satisfaction in a dynamic, fast-p...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$121K - $204K *

Take ownership of a high-impact leadership role, guiding a team to foster strategic partnerships. Drive performance metrics and cultivate an inclusive culture, while mentoring Growth Advisors to eleva...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead the charge in transforming data into strategic narratives, collaborating across departments to enhance decision-making and drive sales growth. This role requires a keen analytical mindset and exc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $130K *

Join a team that's leading the way in global IT project management, driving innovation and operational excellence across enterprise-level initiatives while ensuring successful delivery and alignment w...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $130K *

Lead the charge in building strategic partnerships to drive pipeline growth within the Salesforce ecosystem through authentic relationship management and collaboration with key stakeholders...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Champion service desk excellence across multiple MSPs by ensuring optimal operations, enhancing performance metrics, sharing best practices, and supporting local managers to drive consistent improveme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$140K - $210K *

Shape the future of data infrastructure by leading product strategy and execution. Collaborate with engineering and cross-functional teams to drive innovative solutions that enhance developer experien...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $250K *

Accelerate your career as a key Relationship Manager focused on Life Science and Healthcare. Build and deepen trust-based relationships with venture-backed firms, driving growth through tailored solut...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.