Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$92K - $140K *

Champion operational excellence by leading a high-performing team of casualty claims professionals. Influence claim strategies, enhance agency relations, and drive superior customer outcomes through s...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $104K *

Transform your career by leading Microsoft Dynamics 365 projects! Collaborate with a talented team, design innovative solutions, and guide junior developers while delivering high-quality results on ti...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $135K *

Lead a remote team to enhance utilization management practices and ensure quality care. Engage in daily activities, improve processes, and mentor nursing professionals to meet performance and complian...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$120K - $140K *

Support client success by building strategic relationships, ensuring alignment, and driving value realization. Collaborate with cross-functional teams to enhance outcomes for major stakeholders across...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$96K - $118K *

Transform client relationships by owning the entire journey from launch to renewal, ensuring seamless implementation and continuous growth. Leverage strong communication and organizational skills to d...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $165K *

Drive national accounts strategy to enhance revenue growth and strategic partnerships. Collaborate cross-functionally to ensure national agreements yield measurable outcomes and maintain executive rel...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Healthcare

$138K - $222K *

Drive growth by owning strategic CX accounts and leveraging AI-enabled solutions. Collaborate with stakeholders to enhance customer engagement and retention across diverse channels, while shaping acco...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $95K *

Champion peak performance as a System Manager, overseeing operational workflows and managing customer interfaces to deliver seamless communication solutions for critical federal operations. Your exper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Support key insurance clients as a Technical Account Manager, enhancing relationships and optimizing their use of Majesco solutions. Provide guidance and manage escalations, ensuring maximum satisfact...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Develop and execute media strategies that transform insights into compelling stories, strengthen media presence, and enhance brand visibility across platforms through innovative, data-driven campaigns...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Advance your career by driving sales growth, engaging with healthcare stakeholders, and developing business relationships in a dynamic market. Leverage your expertise in the rapidly evolving PoCUS sec...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$96K - $120K *

Transform client relationships through insightful engagement and strategic growth initiatives. Collaborate across diverse industries to maximize product adoption and retention while driving value with...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$96K - $120K *

Elevate your career by managing and nurturing key client relationships, collaborating with sales to drive growth, and maximizing retention in a dynamic SaaS environment focused on the Energy & Industr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$112K - $125K *

Partner with us to drive business development by leveraging your negotiation expertise and financial acumen to secure and manage contractual agreements, ensuring client satisfaction and compliance whi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$123K - $167K *

Empower a high-performing team to deliver innovative Lab Orchestration solutions, ensuring successful implementation for R&D clients while driving operational excellence and harnessing automation and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in developing high-performing teams for complex laboratory automation and orchestration solutions. Drive innovation, consult with customers, and enhance service delivery to meet enterp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Shape the future of product management by leading market research, developing strategies, and launching innovative offerings. Collaborate with cross-functional teams and represent North America in glo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$135K - $155K *

Drive regional sales growth and customer acquisition by developing strategies, managing relationships, and executing business plans to achieve profitability and market share objectives within a dynami...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$105K - $140K *

Drive strategic growth by managing national accounts, collaborating cross-functionally, and leading teams to achieve sales targets in a dynamic environment. Leverage insights to execute initiatives an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$110K - $130K *

Accelerate user engagement and revenue growth by innovating go-to-market strategies, targeting developers and partners within a dynamic SaaS environment. Utilize data-driven insights and creativity to...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$198K *

Join a team that's committed to driving transformation initiatives by leading project management efforts, streamlining processes, and fostering communication that ensures project success and sustainab...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Elevate client success by managing campaigns, building relationships, and driving performance. Own strategy for Meta advertising while utilizing expert troubleshooting skills to optimize leads and ens...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$111K - $145K *

Join our growing team to drive revenue operations, enhance workflows, and ensure accuracy in reporting. Collaborate with cross-functional teams to translate business needs into efficient processes tha...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $120K *

Support national quality operations by driving continuous improvement and providing education across teams, ensuring adherence to quality measures and enhancing performance outcomes at scale...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in enhancing customer experience by overseeing implementations, driving product adoption, and managing strategic relationships. Collaborate with cross-functional teams to ensure a seam...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.