Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$150K - $200K *

Champion the growth of technology-enabled BPO solutions for financial institutions, targeting new business in regional and community banks through deep industry expertise and strategic sales execution...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $120K *

Champion business growth by developing strategic customer relationships, managing accounts, and driving new opportunities while ensuring exceptional service and revenue targets are met across the Nort...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $120K *

Join a team that's shaping the future of sales operations by leveraging data, driving cross-functional initiatives, and providing strategic insights to accelerate growth in a dynamic SaaS environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$73K - $89K *

Grow your career with a developmental role focusing on account management and sales support, aimed at building strategic client relationships and essential sales skills while driving revenue growth fo...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$112K - $165K *

Drive retail performance by managing labor planning and analytics, collaborating with cross-functional teams to enhance workforce management tools, and leading a small team to achieve operational exce...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Help us drive growth and customer satisfaction in the electrical industry by managing accounts strategically. This role involves building relationships, identifying new opportunities, and resolving cu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $110K *

Lead the charge in developing and delivering engaging EH&S training programs that promote a robust safety culture while ensuring compliance with industry regulations across diverse environments and op...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$145K - $201K *

Drive compliance excellence by partnering with Marketing, Product, and Legal to support innovative growth initiatives while ensuring adherence to consumer protection laws and regulations in a fast-pac...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$94K - $115K *

Transform business opportunities by fostering customer relationships and driving sales growth in the industrial sector. Collaborate with internal teams to provide product expertise and lead generation...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$128K - $213K *

Drive customer engagement and strategic growth in the Steam Power sector, managing complex sales and relationship dynamics while leading initiatives that enhance market positioning and contribute to r...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$170K - $190K *

Inspire growth by leading a dynamic sales team in the Southwest, driving revenue strategies, fostering customer relationships, and optimizing performance across multiple segments in the fast-paced gen...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Engage with clients to drive revenue growth by aligning technology with business goals. Build impactful relationships with key decision-makers and optimize product adoption while managing trust and co...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$79K - $99K *

Support strategic partnerships by managing relationships with insurance carriers, ensuring exceptional service, operational efficiency, and fulfillment of account objectives through proactive communic...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$70K - $95K *

Drive successful project execution by managing multiple initiatives, coordinating internal and external stakeholders, and ensuring alignment with strategic objectives while delivering on time and with...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$123K - $210K *

Lead comprehensive audit initiatives, ensuring compliance and quality control while collaborating with stakeholders and maintaining strong relationships across the organization...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Optimize operational strategies and data insights to elevate the Clinical Diagnostic Liaison (CDL) program, ensuring exceptional client delivery and satisfaction while driving efficiency and collabora...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Pioneer innovative marketing science initiatives, leading analytics projects from measurement through actionable insights while guiding clients and mentoring team members in a collaborative environmen...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Transform customer relations as a Technical Account Manager, ensuring success with our solutions. Collaborate across teams, resolve complex issues, and enhance customer experiences with our premier se...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Join a team that's dedicated to driving excellence through strategic client relationships, ensuring customer satisfaction, and maximizing the value of solutions while navigating complex technical chal...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Pioneer in transforming logistics through AI. Lead implementation teams to optimize customer workflows and drive adoption of innovative technology solutions for B2B distribution. Collaborate and execu...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Transform financial operations by enhancing accounting processes and reporting. Collaborate with teams to ensure accurate financial statements and compliance as you develop systems and documentation t...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $130K *

Help us drive customer success by managing key treasury relationships, ensuring customer satisfaction, and promoting product adoption to enhance user value and retention in a dynamic software environm...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Join a team that's shaping the future of commercial banking solutions by developing impactful go-to-market strategies and customer messaging while collaborating with cross-functional teams to drive ma...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $85K *

Empower customer success by managing key client relationships, ensuring tailored service delivery, and enhancing program performance through proactive engagement and collaboration across multifaceted...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$175K - $200K *

Elevate our project management practice by leading a skilled team to enhance project delivery and customer satisfaction. Collaborate across services to drive strategic objectives while driving innovat...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.