Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$116K - $142K *

Lead the charge in enhancing service quality for utility-scale solar projects by developing compliance strategies and asset management plans that maximize performance and reliability, driving continuo...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $110K *

Champion customer relationships by proactively managing accounts, understanding needs, and fostering loyalty. Enable success through effective training, strategy development, and collaboration with in...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$85K - $105K *

Lead the charge in driving sales and customer engagement throughout western Canada. Develop strong relationships, implement marketing strategies, and enhance market share with a focus on valve technol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Join a team that's redefining security operations by managing day-to-day workflows, coordinating incident responses, and driving effective remediation strategies for improved operational performance a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $120K *

Take ownership of revenue accounting management, ensuring accurate recognition and reconciliation across all systems while leading cross-functional collaboration in a dynamic work environment with a f...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Shape the future of operations management by leading client-focused teams, optimizing revenue cycle performance, and ensuring seamless communication across billing, collections, and claim resolution w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Shape the future of logistics by leading process design and optimization initiatives. Collaborate cross-functionally to develop scalable solutions that enhance operational excellence and drive custome...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Transportation

$120K - $140K *

Transform the court reporter community by driving engagement and retention through innovative marketing strategies. Own multi-channel campaigns and collaborate with cross-functional teams, while repre...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$79K - $122K *

Analyze and optimize IT service management workflows for a Department of War agency, enhancing service delivery and efficiency through data-driven insights, process improvements, and collaboration wit...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Unlock potential by driving customer engagement and product adoption through integrated marketing campaigns. As a senior contributor, craft programs that enhance the customer journey while collaborati...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $180K *

Optimize store operations accounting by leading processes, enhancing financial reporting, and driving improvements. Collaborate cross-functionally to resolve issues and adapt to business changes while...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Drive the web strategy and optimization for multiple domains, enhancing user engagement and conversion rates. Lead a dynamic team to implement data-driven improvements and ensure a cohesive online pre...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$125K - $150K *

Transform our web presence by owning strategy and optimization across multiple domains, enhancing user engagement, driving conversions, and managing a high-performing team to create a seamless and eff...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $170K *

Manage high-impact initiatives to drive revenue growth and customer engagement through strategic experimentation, optimizing pricing models and subscriptions, while collaborating across functions to e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$150K - $180K *

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$113K - $215K *

Drive transformative initiatives by leading complex, cross-functional programs to deliver impactful digital, data, and operational capabilities while aligning stakeholders and driving project success...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$120K - $145K *

Lead the strategy and execution of privacy capabilities, ensuring compliance with global regulations while collaborating cross-functionally to create seamless, privacy-focused consumer experiences...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Manage end-to-end supply chain operations, optimize performance, and drive process improvements while collaborating with stakeholders to achieve sales and profitability goals in a dynamic environment...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Transportation

$90K - $180K *

Elevate operational performance by leading revenue initiatives that enhance scalable growth. Utilize data-driven insights and cross-functional collaboration to support strategic planning and optimize...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$83K - $90K *

Engage with Mid-Market clients to maximize the value of threat intelligence solutions. As a key partner, you'll enhance customer retention and drive expansion while navigating complex security landsca...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Drive impactful technical solutions for customers in the biotechnology sector, collaborating with sales teams and delivering expertise in enzyme and yeast applications while optimizing processes and b...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$110K - $130K *

Drive customer-focused leadership in managing clinical trials from proposal through delivery, ensuring operational and financial success while coordinating cross-functional teams and maintaining compl...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$146K - $198K *

Elevate product strategy and team performance while managing complex product roadmaps. Collaborate with stakeholders to enhance user experiences and drive product growth through effective leadership a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$310K - $500K+*

Join a team that's redefining enterprise productivity by developing innovative collaboration tools. Harness your product management expertise to drive strategy, lead cross-functional initiatives, and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$155K - $190K *

Transform financial systems by optimizing and managing core platforms, ensuring compliance and scalability. Lead a team to enhance integrations across finance and tech teams, driving operational effic...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.