Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$85K - $90K *

Drive financial accuracy and team success by leading accounting operations, ensuring compliance, and fostering process improvements within a dynamic organization that values strategic financial insigh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$70K - $95K *

Empower client success by managing portfolios, driving growth through engagement, and collaborating cross-functionally to ensure clients realize value while fostering lasting relationships with key st...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Drive AI-powered solutions that enhance agent workflows, defining strategy, managing cross-functional teams, and ensuring compliance to improve call handling efficiency and outcomes in high-pressure e...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$130K - $160K *

Drive innovation in AI-assisted call handling by delivering scalable features that enhance frontline agent performance and improve operational outcomes. Collaborate cross-functionally to shape product...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$128K - $213K *

Engage with key stakeholders to drive sales of power electronics and energy solutions for data centers, focusing on strategy, forecasting, and relationship management to meet growth targets in an evol...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Transform go-to-market strategies by driving value propositions, product launches, and market insights. Collaborate globally with teams to cultivate customer engagement, shape brand messaging, and del...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $208K *

Advance your career by leading a Salesforce team to deliver innovative solutions, enhance application architecture, and strengthen partnerships across the organization to meet business objectives and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $120K *

Discover an opportunity to lead and enhance merchant onboarding and operations. Guide teams through complex payment processes, ensuring compliance and elevating the merchant experience from start to f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$81K - $97K *

Empower brands by leading performance marketing campaigns across multiple global markets, managing budgets, and collaborating closely with clients to drive sales and enhance visibility on e-commerce p...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Media

$81K - $97K *

Drive strategic performance advertising for global commerce clients, optimizing campaigns on platforms like Amazon and Walmart. Collaborate with stakeholders to enhance brand visibility and sales thro...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$81K - $97K *

Lead the charge in crafting and optimizing marketing campaigns for major clients across various commerce platforms, driving sales growth and brand awareness while collaborating with stakeholders to ac...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $180K *

Unlock potential by leading automation projects to enhance fleet efficiency. Drive operational excellence through data analysis and cross-functional collaboration, optimizing processes to meet busines...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$120K - $156K *

Lead the charge in transforming intercompany processes by spearheading strategic engagements and guiding client decision-making. Drive innovation in automation and technology, enhance team performance...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$86K - $136K *

Elevate strategic decision-making by synthesizing insights from data and field feedback. Drive initiatives that enhance sales growth while crafting compelling narratives to guide executive communicati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$115K - $145K *

Champion compliance and operational excellence by implementing programs that align with regulatory standards while driving continuous improvement and enhancing client satisfaction in a dynamic environ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Shape the future of sustainability by leading impactful measurement and reporting initiatives. Collaborate strategically with cross-functional teams to enhance transparency and community engagement, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $120K *

Join a dynamic team to lead training and development initiatives, driving performance and operational readiness in Payment Integrity audits. Cultivate high-performing trainers and ensure learning alig...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Transform member experiences by leading engagement strategies, driving retention, and delivering tailored support. Collaborate cross-functionally to enhance member satisfaction and ensure proactive co...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$72K - $88K *

Innovate strategies for market analysis and supplier performance. Collaborate with cross-functional teams to optimize quoting strategies and ensure customer satisfaction in a dynamic aerospace and def...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$125K - $160K *

Lead the charge in shaping a scalable, repeatable delivery model for customer migrations, ensuring optimized execution and enhanced customer experiences across global teams. Drive operational excellen...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$66K - $145K *

Unlock potential by driving innovative Population Health programs and interventions to enhance patient care quality and cost management. Collaborate with diverse teams to implement strategies that imp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $160K *

Lead transformative SAP FICO initiatives to optimize financial operations across Service plants while collaborating with cross-functional teams. Drive innovative solutions to enhance efficiency, accur...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Execute high-impact demand generation strategies for the Enterprise segment. Drive lead acquisition, nurture accounts, and collaborate cross-functionally to optimize campaigns and enhance pipeline gen...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$114K - $190K *

Grow your career with a role that drives technical projects for international nuclear clients. Collaborate across teams to manage project deliverables, mitigate risks, and ensure compliance in a fast...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$107K - $199K *

Lead the charge in building a high-performing Sales Investigations Team, guiding investigations into Medicare Advantage misconduct while ensuring compliance and operational excellence across the organ...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.