Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$100K - $130K *

Accelerate the development of transformative BI solutions that inform key business decisions. Lead a team to enhance data governance, improve reporting capabilities, and ensure effective integration w...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Join a dynamic team as you take ownership of client relationships, ensuring satisfaction and loyalty while acting as a trusted advisor. Drive account growth by aligning client goals with strategic ins...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $165K *

Unlock new business opportunities by driving growth in the retail sector and managing complex enterprise sales cycles. Collaborate with cross-functional teams to deliver tailored solutions and build l...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $199K *

Lead the charge in provider relationship management and service operations, enhancing cross-functional coordination and provider satisfaction while resolving complex issues in a primarily remote role...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $100K *

Drive customer success and adoption of innovative SaaS solutions, managing onboarding and maximizing client value. Collaborate across teams to enhance product offerings and create impactful customer e...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $140K *

Accelerate your career as you own Net Revenue Retention for a $5M-$10M+ customer portfolio, driving expansion and customer success in a fast-paced SaaS environment while reshaping the Account Manageme...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$60K - $129K *

Join a team that's transforming healthcare by telephonically managing cases to enhance patient wellness, implementing personalized care strategies, and advocating for optimal outcomes while ensuring e...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$95K - $124K *

Innovate product strategies to drive profitability and market share growth. Lead product development, conduct market analysis, and collaborate with stakeholders to launch cutting-edge payment solution...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$87K - $135K *

Oversee dynamic calendar operations, leading a team while optimizing workflows. Collaborate cross-functionally to enhance scheduling models and improve metrics for success, all within a supportive and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$70K - $95K *

Empower your career by analyzing mobile device data, generating insightful reports, and supporting mobile program operations. Collaborate with teams to drive efficiency and enhance service delivery in...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$115K - $145K *

Lead the strategic delivery of innovative technology solutions to enhance healthcare revenue cycle operations. Collaborate with cross-functional teams to optimize performance, implement analytics, and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$180K - $220K *

Manage integrated logistics operations across multiple locations, ensuring customer satisfaction, financial performance, and continuous improvement. Lead teams to achieve strategic objectives while fo...

US-AnywhereRemote

2 days ago

  •   11 - 15 years exp.  •   Transportation

$100K - $150K *

Join a team that's shaping the future of Risk Solutions by driving sales for complex technical products within the Financial Services industry. Leverage your expertise to identify and forge new opport...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $105K *

Join a team that's driving payroll solutions through dynamic sales leadership. You'll manage a territory-focused team, develop sales strategies, and foster partnerships while achieving monthly product...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$124K - $202K *

Engage in strategic oversight of data-driven decision-making across credit risk, business strategy, and finance. Collaborate with stakeholders to ensure compliance and accuracy in reporting while enha...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$138K - $190K *

Drive your career by leading marketing operations and AI-powered strategies. This role integrates marketing, sales, and data to advance pipeline performance and enhance customer journeys through autom...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Strategize growth and retention for a portfolio of Mid-Market clients. Drive expansion through account planning and relationship development, whilst identifying new revenue opportunities and maximizin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$83K - $133K *

Engage customers to enhance their experience and ensure satisfaction through effective onboarding, relationship management, and strategic account oversight. Utilize data insights to mitigate risks and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead demand generation efforts, shaping strategy and execution to drive pipeline growth. Collaborate cross-functionally to optimize marketing efforts and measure success against revenue goals in a dyn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead client relationships by promoting effective communication and service delivery. Manage a diverse portfolio to meet client needs and drive business growth within the healthcare industry, ensuring...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Join a team that's driving growth and shaping culture through Employee Resource Groups. Lead initiatives to align ERGs with organizational strategies while fostering relationships and managing project...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Champion growth by boosting sales of new and retreaded commercial truck tires across multiple locations, engaging customers, driving marketing efforts, and building strong relationships to enhance sat...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Transportation

$79K - $158K *

Champion business development on the West Coast, managing a dealer portfolio and driving sales for commercial HVAC solutions through strategic partnerships and customer engagement...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$75K - $96K *

Empower growth by cultivating relationships with key Financial Institutions, driving lead generation, analyzing sales strategies, and elevating brand presence in new markets while achieving year-end r...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Champion member engagement through innovative marketing strategies, overseeing multi-channel communications while collaborating cross-functionally to enhance brand experience and drive growth across c...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.