In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Business Intelligence (BI) Manager
$100K - $130K *
Accelerate the development of transformative BI solutions that inform key business decisions. Lead a team to enhance data governance, improve reporting capabilities, and ensure effective integration w...
Reposted yesterday
$75K - $95K *
Join a dynamic team as you take ownership of client relationships, ensuring satisfaction and loyalty while acting as a trusted advisor. Drive account growth by aligning client goals with strategic ins...
1 week ago
$140K - $165K *
Unlock new business opportunities by driving growth in the retail sector and managing complex enterprise sales cycles. Collaborate with cross-functional teams to deliver tailored solutions and build l...
3 days ago
Senior Manager, Provider Relations (Metro NY)
$82K - $199K *
Lead the charge in provider relationship management and service operations, enhancing cross-functional coordination and provider satisfaction while resolving complex issues in a primarily remote role...
Reposted 2 days ago
$70K - $100K *
Drive customer success and adoption of innovative SaaS solutions, managing onboarding and maximizing client value. Collaborate across teams to enhance product offerings and create impactful customer e...
1 week ago
Account Manager (OTE $140,000/year USD), @CXT Software
$100K - $140K *
Accelerate your career as you own Net Revenue Retention for a $5M-$10M+ customer portfolio, driving expansion and customer success in a fast-paced SaaS environment while reshaping the Account Manageme...
2 weeks ago
$60K - $129K *
Join a team that's transforming healthcare by telephonically managing cases to enhance patient wellness, implementing personalized care strategies, and advocating for optimal outcomes while ensuring e...
Reposted today
Strategic Product Manager - Engage Point
$95K - $124K *
Innovate product strategies to drive profitability and market share growth. Lead product development, conduct market analysis, and collaborate with stakeholders to launch cutting-edge payment solution...
2 days ago
$87K - $135K *
Oversee dynamic calendar operations, leading a team while optimizing workflows. Collaborate cross-functionally to enhance scheduling models and improve metrics for success, all within a supportive and...
2 weeks ago
Mobile Services Reporting Analyst
$70K - $95K *
Empower your career by analyzing mobile device data, generating insightful reports, and supporting mobile program operations. Collaborate with teams to drive efficiency and enhance service delivery in...
1 week ago
Managed Services Revenue Cycle Technology Manager
$115K - $145K *
Lead the strategic delivery of innovative technology solutions to enhance healthcare revenue cycle operations. Collaborate with cross-functional teams to optimize performance, implement analytics, and...
1 week ago
Group Director Customer Logistics - Ecommerce
$180K - $220K *
Manage integrated logistics operations across multiple locations, ensuring customer satisfaction, financial performance, and continuous improvement. Lead teams to achieve strategic objectives while fo...
2 days ago
Sr. Risk Solutions Sales Account Executive
$100K - $150K *
Join a team that's shaping the future of Risk Solutions by driving sales for complex technical products within the Financial Services industry. Leverage your expertise to identify and forge new opport...
1 week ago
$90K - $105K *
Join a team that's driving payroll solutions through dynamic sales leadership. You'll manage a territory-focused team, develop sales strategies, and foster partnerships while achieving monthly product...
Reposted 2 weeks ago
Senior Data & Business Intelligence Manager
$124K - $202K *
Engage in strategic oversight of data-driven decision-making across credit risk, business strategy, and finance. Collaborate with stakeholders to ensure compliance and accuracy in reporting while enha...
Reposted 2 days ago
Senior Manager, Marketing Operations
$138K - $190K *
Drive your career by leading marketing operations and AI-powered strategies. This role integrates marketing, sales, and data to advance pipeline performance and enhance customer journeys through autom...
2 weeks ago
Mid-Market Account Manager (Expansion Account Executive)
$90K - $120K *
Strategize growth and retention for a portfolio of Mid-Market clients. Drive expansion through account planning and relationship development, whilst identifying new revenue opportunities and maximizin...
2 weeks ago
$83K - $133K *
Engage customers to enhance their experience and ensure satisfaction through effective onboarding, relationship management, and strategic account oversight. Utilize data insights to mitigate risks and...
1 week ago
Senior Manager, Demand Gen / ABM
$120K - $150K *
Lead demand generation efforts, shaping strategy and execution to drive pipeline growth. Collaborate cross-functionally to optimize marketing efforts and measure success against revenue goals in a dyn...
3 weeks ago
$90K - $120K *
Lead client relationships by promoting effective communication and service delivery. Manage a diverse portfolio to meet client needs and drive business growth within the healthcare industry, ensuring...
1 week ago
$90K - $120K *
Join a team that's driving growth and shaping culture through Employee Resource Groups. Lead initiatives to align ERGs with organizational strategies while fostering relationships and managing project...
2 days ago
Fleet Tire Sales Manager - 4518-FTSM
$70K - $95K *
Champion growth by boosting sales of new and retreaded commercial truck tires across multiple locations, engaging customers, driving marketing efforts, and building strong relationships to enhance sat...
3 days ago
$79K - $158K *
Champion business development on the West Coast, managing a dealer portfolio and driving sales for commercial HVAC solutions through strategic partnerships and customer engagement...
Reposted 2 days ago
National Sales Executive - Collections
$75K - $96K *
Empower growth by cultivating relationships with key Financial Institutions, driving lead generation, analyzing sales strategies, and elevating brand presence in new markets while achieving year-end r...
3 days ago
National Manager of Member Marketing & Communications
$90K - $120K *
Champion member engagement through innovative marketing strategies, overseeing multi-channel communications while collaborating cross-functionally to enhance brand experience and drive growth across c...
2 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.