Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$100K - $130K *

Drive strategic initiatives for commercial deposit integration, enhancing banking solutions. Collaborate cross-functionally to optimize product delivery, leveraging banking expertise to support growth...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $172K *

Elevate client success through innovative AI-driven healthcare solutions, leading collaboration with clients and teams to optimize product adoption and revenue cycle automations, fostering strong part...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $110K *

Join a dynamic team to enhance client experiences through effective system design, leveraging Salesforce and Zoom solutions. Drive operational excellence by optimizing workflows and collaborating with...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Unlock potential as you lead cross-functional teams to develop innovative digital products for diverse clients, leveraging your experience and understanding of market trends to ensure successful launc...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Join a team that's dedicated to optimizing complex SQL solutions for marketing analytics. Collaborate cross-functionally in a fully remote environment while leveraging your Oracle database expertise t...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Transform sales operations by overseeing key processes, enhancing efficiency, and driving collaboration across teams. Lead strategic initiatives to achieve market and revenue goals while optimizing cu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Champion healthcare revenue cycle performance by leading A/R operations, ensuring compliant billing and collections. Optimize cash flow, mentor a team, and collaborate cross-departmentally to reduce d...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Accelerate your career by managing cross-functional teams to deliver software projects successfully, focusing on organization, process improvement, and achieving product adoption milestones. Drive com...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Enterprise Technology

$131K - $176K *

Unlock your potential by joining our team to drive AI-enabled technology solutions across operations. Collaborate with cross-functional teams to shape a comprehensive tech roadmap that enhances sales...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $113K *

Join a team that's focused on driving customer success and satisfaction by enhancing the value of our software solutions. You'll leverage strong relationships and strategic insights to ensure clients...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $199K *

Lead the charge in ensuring the operational success of power generation assets, bridging outage planning with commercial strategy to maximize performance and customer satisfaction while fostering cont...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Oversee complex project initiatives, ensuring successful delivery from initiation to deployment while collaborating with internal teams and external partners to enhance service quality and operational...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$60K - $100K *

Manage client relationships by ensuring customer satisfaction throughout the service lifecycle. Lead implementation of new business, collaborating with multiple teams to deliver effective solutions an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$96K - $143K *

Join a dynamic sales team focused on driving growth and managing key accounts in diverse sectors. Seek innovative solutions while maintaining strong customer relationships and leading sales initiative...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$179K - $269K *

Manage the product vision and strategy for AI-enhanced equipment diagnostics. Drive user adoption and streamline workflows for technicians, ensuring valuable experiences with intelligent solutions acr...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$140K - $200K *

Elevate project delivery by leading technical initiatives for CRM marketing. Manage cross-functional teams and ensure high standards in client engagements, driving successful outcomes for diverse clie...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$100K *

Develop and oversee a high-performing sales renewal team, drive growth, ensure customer satisfaction, and foster an inclusive culture by coaching staff and collaborating with management in a fast-pace...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $140K *

Accelerate market growth by leading go-to-market strategies and driving cross-functional product initiatives. Influence product roadmaps and provide expertise across verticals, ensuring competitive po...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $120K *

Unlock potential by driving growth in commercial and industrial sectors through proactive account management, strategic planning, and relationship building with key stakeholders across North America...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$115K - $135K *

Elevate client transformation through strategic enterprise sales in financial services. Drive new business, navigate complex deals, and connect solutions to unlock value in regulatory communications...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$103K - $164K *

Lead the charge in managing complex commercial casualty claims, providing strategic oversight and fostering a high-performing team. Drive improvement in claims outcomes, enhance customer experiences...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $120K *

Unlock your potential by managing customer portfolios, driving sales strategies, and building strong relationships. Collaborate across functions while delivering exceptional results and navigating mar...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$140K - $220K *

Shape sales growth and agency relationships in a defined territory, driving profitable revenue and market share through strategic partnerships and data-driven decision-making. Foster collaboration and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$91K - $138K *

Champion data-driven insights to optimize post-sales operations, enhancing renewals and customer success. Collaborate across teams to drive process adherence and reporting, leading to improved perform...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$133K - $159K *

Champion customer transformation by driving successful adoption and value realization for enterprise accounts. Collaborate with executives to embed innovative AI solutions into operations and ensure l...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.