Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$240K - $300K *

Empower growth by leading a global team to enhance customer relationships, driving net ARR through upselling and renewals. Foster collaboration across functions for optimal client experiences in a dyn...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $141K *

Join a dynamic team to drive CRM programs that enhance customer engagement, retention, and growth for a major marketplace in Canada. Collaborate cross-functionally and optimize campaigns through analy...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$90K - $120K *

Join a dynamic team as you drive growth through strategic account management, nurturing relationships and delivering tailored solutions, while collaborating with various stakeholders to achieve signif...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$255K - $300K *

Drive growth by leading a high-performing sales team, developing talent, and fostering strategic partnerships. Ensure execution of full-cycle sales processes in a dynamic corporate environment focused...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$105K - $125K *

Drive high-impact initiatives that enhance care access for underserved populations while managing complex projects from concept to launch. Collaborate cross-functionally to develop scalable systems th...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $154K *

Unlock potential by driving commercial sales and relationship management within the nuclear energy sector, engaging clients to cultivate long-term partnerships and executing strategic account plans to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$131K - $175K *

Empower software delivery by leading agile development teams, streamlining project lifecycles, and enhancing collaboration across functional areas to achieve operational excellence in a fast-paced, it...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$145K - $162K *

Join us to lead go-to-market strategies for the North America region, driving revenue and customer satisfaction through effective product management and marketing initiatives while collaborating close...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $193K *

Shape the future of cybersecurity products by defining strategies and delivering solutions that optimize security workflows and reduce enterprise risk through robust management and collaboration acros...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $193K *

Shape the future of digital marketplaces by driving product strategy, enhancing user experiences, and orchestrating collaboration between insurance carriers and adjusters, all while operating in an ag...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$148K - $247K *

Transform the dealership accounting landscape by leading product strategy for DMS+ Accounting, driving innovation, and ensuring excellence in execution through a skilled team of product managers while...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $150K *

Engage with internal and external stakeholders to define and execute product strategy, synthesizing inputs into actionable requirements to drive successful software launches and enhance user experienc...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $181K *

Drive innovative product strategies and enhancements for Multiple Employer Plans, overseeing the entire product lifecycle while collaborating cross-functionally to meet business and client needs in th...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $90K *

Elevate client relationships as a Post-Sales Account Manager, overseeing campaign performance and ensuring customer satisfaction. Collaborate cross-functionally to optimize outcomes and identify new b...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$140K - $170K *

Deliver strategic leadership and mentorship to enhance program delivery and regional growth, ensuring high-quality services are achieved consistently while managing performance metrics and client rela...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Elevate customer experience by leading product strategy, discovery, and execution in backoffice cloud solutions. Collaborate with cross-functional teams to drive innovation and deliver outcomes that a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Drive sales growth by building customer relationships and aligning solutions with their needs while leading a talented team to achieve strategic business objectives in the Western Canada Territory...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Accelerate sales success by empowering used-vehicle dealerships to enhance performance through strategic coaching and innovative processes, ensuring seamless customer interactions and driving revenue...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$106K - $198K *

Accelerate user growth through innovative onboarding and retention strategies. Lead cross-functional teams to optimize marketing efforts, leveraging data and AI to drive engagement and reactivate user...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $170K *

Transform operational analytics to drive decision-making in our psychiatry business. Collaborate cross-functionally to build forecasting models, establish capacity metrics, and enhance recruitment and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$111K - $130K *

Empower decision-making by leveraging data insights. This role focuses on business intelligence reporting, training, and cross-functional collaboration to enhance data governance and drive user adopti...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $150K *

Champion customer success by leading cross-functional teams to optimize product delivery, manage UAS programs, and enhance relationships with US Government stakeholders to ensure client satisfaction a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$79K - $116K *

Join a team that drives sales and marketing excellence by building relationships, executing innovative strategies, and identifying growth opportunities in key retail accounts, while consistently excee...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $150K *

Transform your career by driving new business growth for innovative financial SaaS solutions. Engage high-level clients, strategically manage territories, and lead negotiations to maximize revenue whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Shape the future of customer success by leading a dynamic team in achieving exceptional performance metrics and implementing best practices that foster client satisfaction and growth in a rapidly evol...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.