Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$150K - $160K *

Empower our sales strategy by driving new business within logistics technology, cultivating key partnerships, and leading teams. Bring expertise in B2B solutions to expand our market presence and deli...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $150K *

Drive customer success by managing accounts, fostering relationships, and ensuring product adoption. You'll oversee onboarding, training, and continuous improvement efforts to enhance customer satisfa...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $130K *

Optimize sales operations by enhancing process efficiency and productivity. Lead the implementation of automation tools and reporting dashboards, driving continuous improvement throughout the sales fu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Champion growth in a dynamic sales environment by driving B2B and Channel sales for cloud solutions. Own your success while collaborating with teams to enhance customer experiences and achieve ambitio...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$115K - $125K *

Transform your career by leading IT projects in tolling and call center systems. Drive project delivery, manage budgets, and ensure quality standards while collaborating in a dynamic environment. Make...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Transportation

$83K - $114K *

Unlock potential by managing client relationships and ensuring project success. Act as the primary liaison, leading a team to deliver high-quality disclosure documents while fostering collaboration ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$98K - $147K *

Join a team that's redefining email marketing by building, optimizing, and executing dynamic email campaigns in Marketo. Lead strategy on audience engagement and performance while being the go-to expe...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $120K *

Lead the charge in delivering successful global initiatives by managing cross-functional teams and projects. Ensure alignment with organizational goals while engaging stakeholders to drive business tr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Champion dealer partnerships by promoting lending programs, ensuring satisfaction, and driving growth through effective relationship management and strategic training initiatives...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive growth by cultivating client relationships and achieving revenue goals through collaborative efforts in a dynamic, supportive environment. Your role will require strategic planning, market resea...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $145K *

Champion the development and execution of scalable Product and Pricing systems, overseeing integrations across platforms while driving business outcomes and ensuring compliance with enterprise standar...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $194K *

Champion profitable operations across multiple stores, enhancing customer service, and overseeing sales growth. Drive team performance through strategic planning, operational excellence, and hands-on...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $147K *

Unlock potential by driving the successful adoption of Autodesk solutions in higher education. Collaborate with educators and internal teams to create and implement strategies, ensuring customer satis...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $145K *

Shape the future of discovery operations by leveraging your legal expertise and leadership skills to enhance service delivery and team performance, ensuring top-quality results and efficient workflows...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $110K *

Contribute to impactful B2B marketing initiatives, optimizing programs and collaborating with Sales. Drive pipeline growth and enhance lead nurturing across various channels, ensuring effective execut...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Unlock potential by driving customer retention strategies across multiple channels and optimizing lifecycle engagement to enhance customer lifetime value. Become the key expert in analytics, segmentat...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Elevate your career by leading a technical team to enhance collaboration tools in a dynamic, cloud-based environment. Engage with federal clients, drive Agile practices, and ensure toolset efficiency...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$110K - $145K *

Lead the charge in building a high-performing supply chain team for SCADA and metering procurement, managing financials, supplier relationships, and aligning sourcing strategies with engineering to en...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$111K - $150K *

Grow your career with a leadership role that shapes procurement strategies, drives supplier partnerships, and leads a high-performing sourcing team for SCADA and metering equipment in a dynamic engine...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$123K - $137K *

Lead site management activities by overseeing installation teams, ensuring project success through effective communication, risk mitigation, and adherence to quality standards across all on-site opera...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$123K - $137K *

Unlock potential by managing complex project installations and leading teams. Ensure quality, safety, and compliance while communicating with stakeholders. Enhance operational efficiency and oversee s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$123K - $137K *

Take ownership of site activities, leading installation teams and managing complex projects. Ensure effective communication with stakeholders while delivering high-quality results and mitigating risks...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $105K *

Transform guest experiences by optimizing digital interactions across web and mobile platforms. Collaborate with teams to enhance usability, develop strategies, and leverage data for continuous improv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$96K - $186K *

Advance your career by leading high-impact, cross-functional programs that drive operational excellence, establish governance frameworks, and champion continuous improvement for sustainable organizati...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Pioneer innovative AI solutions in healthcare, tackling ambiguous challenges directly. Collaborate with top experts, shipping impactful products at speed while taking full ownership of your work and d...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.