In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Territory Manager | Lumber & Building Supply
$88K - $141K *
Drive territory success by executing strategic sales initiatives for building supply products across Canada, engaging key stakeholders to achieve targeted growth and collaboration in a dynamic market...
2 weeks ago
Senior Manager, ENT Sales, Manufacturing - Moveworks
$150K - $180K *
Unlock new business growth by leading an 8-member sales team through strategic planning, mentoring, and execution in a fast-paced technology environment...
1 week ago
$95K - $130K *
Grow your career with hands-on marketing operations, optimizing automation, audience segmentation, and analytics. Collaborate cross-functionally to translate strategies into measurable campaigns and e...
3 weeks ago
Senior Professional Service Sales Manager
$110K - $120K *
Architect best practice solutions based on customer needs, leading the sales cycle by leveraging deep tech expertise. Collaborate with cross-functional teams to enhance service offerings while ensurin...
2 weeks ago
$220K - $248K *
Lead the charge in developing innovative financial products through our Banking as a Service platform, utilizing first principles thinking to create a user-focused experience while collaborating acros...
Reposted 5 days ago
$92K - $144K *
Drive strategic HR initiatives while overseeing recruitment, onboarding, and employee relations. Collaborate with departments to ensure compliance and foster a positive workplace culture, supporting e...
Today
Product Marketing Manager (Chorus)
$110K - $130K *
Shape the market presence of Chorus by owning positioning, messaging, and launch governance. Collaborate with cross-functional teams to craft strategies that enhance product perception and drive insig...
Today
Field Marketing Manager - West
$135K - $150K *
Champion your career as you elevate regional event marketing through innovative strategies and exceptional execution, creating memorable experiences that align with brand goals across the West regions...
5 days ago
$75K - $90K *
Lead the charge in creating an exceptional onboarding experience for new restaurant customers, ensuring seamless integration, and fostering strong communication to optimize their journey from day one...
Reposted 5 days ago
Corporate Account Manager - Data Centers
$93K - $137K *
Contribute to impactful projects by leveraging your expertise in analysis and strategy. Collaborate cross-functionally to drive innovative solutions and enhance operational efficiency, ensuring alignm...
Today
$70K - $130K *
Shape the future of eCommerce by optimizing site merchandising strategies. Collaborate cross-functionally to enhance customer engagement and drive traffic through data-driven insights and innovative p...
2 weeks ago
$74K - $124K *
Lead the charge in enhancing product strategy and operations by collaborating with stakeholders and Agile teams to deliver high-impact initiatives that improve efficiency and customer experience...
5 days ago
$90K - $110K *
Manage financial close processes and reporting for external audits, ensuring compliance with US GAAP and IFRS. Collaborate across teams to provide insights and support for Joint Venture accounting and...
Today
(USA) Senior Manager, Member Engagement
$90K - $180K *
Launch strategic initiatives to enhance member engagement and program operations. Collaborate across teams to align business goals, manage partnerships, and mentor associates while driving performance...
Today
$150K - $180K *
Lead the charge in strategic account management, driving growth and customer satisfaction for mid-to-large enterprises in diverse sectors, while collaborating with a dynamic global team to deliver exc...
Reposted 2 days ago
$110K - $120K *
Accelerate growth through integrated marketing strategies that build B2B and B2C campaigns, attract consumer panelists, and drive brand visibility in the beauty and personal care sectors. Collaborate...
Yesterday
Strategic Account Manager - Southeast
$125K - $150K *
Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...
Reposted 5 days ago
$91K - $126K *
Transform sourcing strategies to enhance margins and drive profitability across multiple departments, collaborating closely with internal teams and suppliers while maintaining strong vendor relationsh...
6 days ago
Senior Director Services Excellence
$195K - $325K *
Elevate and institutionalize a global Services Excellence organization; define operating models, governance frameworks, and performance metrics to drive scalability, profitability, and exceptional cus...
Yesterday
$150K - $180K *
Lead the charge in construction quality management for a large-scale data center portfolio. Drive the establishment of quality standards, ensure compliance, and oversee a dedicated team of Site Qualit...
4 days ago
Business Development Operations Manager
$100K - $120K *
Drive successful business development operations by translating GTM strategies into actionable workflows and campaigns. Utilize data-driven techniques to enhance lead generation and ensure smooth sale...
1 week ago
Controls Program Manager (Remote Eligible, U.S.)
$113K - $188K *
Address project execution and risk management for New Product Introduction programs, ensuring alignment with engineering policies while liaising with cross-functional teams to enhance efficiency, qual...
6 days ago
Manager, Customer Success Management
$120K - $170K *
Engage with strategic accounts by leading a dynamic team of Technical Account Managers, enhancing customer relationships and driving satisfaction through tailored strategies and exceptional service, e...
5 days ago
Manager, Advanced Commercial Services
$100K - $120K *
Lead a dynamic team focused on Advanced Commercial Services, ensuring excellence in service delivery, operational performance, and customer satisfaction across unified communications, managed services...
5 days ago
$96K - $144K *
Manage relationships and drive sales growth within Analytical and Scientific research accounts, utilizing technical expertise to provide tailored solutions. Collaborate with internal teams to enhance...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.