Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $130K *

Lead operational initiatives by managing project plans, coordinating teams, and driving efficiencies. Analyze data to improve performance while fostering accountability and continuous improvement to m...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$70K - $130K *

Shape the future of operations management by leading cross-functional initiatives, driving project execution, and optimizing processes to enhance efficiency and support business objectives. Collaborat...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $200K *

In this role, you will be responsible for developing new business opportunities, managing key accounts, and expanding presence in the CNC and industrial automation market across the region...

Reposted 1 week ago

  •     Manufacturing & Automotive

$87K - $129K *

Drive large-scale IT project delivery by overseeing transformative programs, aligning business and IT needs. Collaborate with diverse stakeholders to ensure project success, manage teams, and implemen...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $90K *

Transform enterprise deal operations by managing complex opportunities across teams. Ensure visibility and accountability throughout the deal lifecycle, removing roadblocks to drive success from deal...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$112K - $141K *

Shape high-impact client delivery through project management excellence, ensuring timelines and quality standards are met. Collaborate with internal teams and clients, leveraging technical and commerc...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$341K - $409K *

Unlock the potential of physical operations by leading a high-performing sales team. Drive strategic initiatives, coach managers, and foster a culture of growth and collaboration while delivering impa...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$65K - $116K *

Lead middle revenue cycle improvements by managing client medical coding operations, ensuring quality compliance, and optimizing team performance. Drive strategic initiatives while fostering a collabo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$148K - $185K *

Champion customer engagement and retention by leading AI-driven initiatives. Align cross-functional teams to deliver measurable value, fostering a culture of mentorship and innovation in product manag...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K *

Join a dynamic sales team to drive Google Ads revenue growth, leading strategy and execution from hire to close. Collaborate closely with marketing for optimal pipeline results and streamline processe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$143K - $286K *

Lead and develop a high-performing analytics team to drive data-driven product strategies and insights across the product lifecycle, enhancing customer experience and business outcomes through rigorou...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$128K - $150K *

Join our team to lead market intelligence initiatives, transforming complex data into actionable insights that drive strategic decisions and sales success. Collaborate across functions to enhance comp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$85K - $120K *

Shape the future of healthcare operations by driving efficiency, enhancing client delivery, and refining processes in an innovative, AI-driven company, where your leadership will transform operational...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $130K *

Shape and manage multiple projects in digital enablement, collaborating across teams to ensure alignment, drive innovative solutions, and enhance asset visibility for improved operational efficiency a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $120K *

Accelerate client success by managing relationships, driving growth, and leading performance reviews. Collaborate cross-departmentally to meet client needs and achieve revenue targets within a dynamic...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's driving growth through strategic partnerships, delivering innovative solutions in the fluid conveyance industry. You'll enhance market presence and customer satisfaction while navig...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $105K *

Grow portfolio success by managing relationships and driving adoption for 15+ enterprise clients in fintech. Leverage strategic insights to expand revenue, convert pilots to contracts, and lead data-d...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Advance your leadership in delivering complex SaaS programs that reshape insurance technology. Engage deeply in execution, ensuring exceptional results through a hands-on approach while driving client...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Join a team that's redefining customer relationships through innovative claims solutions. As a strategic partner, you'll enhance customer satisfaction and drive results by leveraging strong project ma...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$135K - $203K *

Engage with stakeholders to define and drive innovative solutions that enhance customer satisfaction. Oversee delivery teams with a focus on optimizing their performance while ensuring effective commu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$75K - $90K *

Shape the future of customer success by building processes and resources that empower teams and enhance customer experiences. Collaborate across departments to ensure effective training and communicat...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$120K - $130K *

Optimize payroll operations by leading a team to ensure accurate, timely processing while resolving complex issues and maintaining compliance across a multi-state workforce. Drive continuous improveme...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Contribute to exceptional customer relationships by leading renewal strategies and negotiations. Engage with clients, drive revenue growth, and streamline processes for sustainable success in a collab...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$101K - $204K *

Join a dynamic team to drive enterprise growth and enhance partnerships with national carrier agencies and strategic accounts. Oversee collaboration across functions to ensure seamless experiences and...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's driving growth by expanding market presence in the CPG sector. As a vital part of our enterprise sales, you'll engage with C-level stakeholders to capture new business opportunities...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.