Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Join a fast-paced organization as a Senior BPO Business Development Manager, leading global sales strategies, building remote teams, driving revenue growth, and forging enterprise relationships while...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Lead a dynamic Customer Success team to enhance post-sale value, drive customer satisfaction, and establish operational excellence while collaborating cross-functionally to ensure effective engagement...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $110K *

Join a team that's transforming finance through operational excellence. You'll lead expense management, enhance reporting accuracy, and drive process improvements in a fast-paced environment, partneri...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$115K - $130K *

Lead the development and management of retirement plan services, ensuring compliance with regulations while collaborating across teams to enhance product offerings and client engagement. Drive strateg...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $155K *

Drive the growth of Connected Logistics through innovative SAP EWM solutions, working autonomously to enhance client relationships and oversee high-quality project execution within a dynamic supply ch...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$150K - $200K *

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $191K *

Play a key role in streamlining international logistics and customs processes, ensuring compliance and efficiency. Oversee risk management for international shipments, enhancing visibility and coordin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$80K - $120K *

Optimize logistics operations by leading transportation management, ensuring efficiency and compliance while developing high-performing teams and building strong customer relationships for business gr...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Transportation

$90K - $130K *

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$75K - $95K *

Advance quality excellence by overseeing management systems and processes. Collaborate with teams across branches, perform audits, and implement strategic improvements to drive customer satisfaction a...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $125K *

Transform the care operations landscape by managing workforce strategy and optimizing tools for peak performance, enhancing pros' experience through strategic projects and innovation in a collaborativ...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $180K *

Grow your career with a leading role in driving operational efficiency through project management and cross-functional collaboration to achieve strategic goals and enhance business performance...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$61K - $110K *

Develop and implement comprehensive SEO strategies to boost organic search performance across multiple brands. Collaborate with teams to optimize content and technical aspects for improved visibility...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Media

$107K - $157K *

Accelerate profitable growth as a strategic leader in your region, shaping product strategies and collaborating across teams to optimize offerings and pricing. Drive innovation and manage lifecycle st...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Join a dynamic team as you manage grocery portfolios, drive revenue growth, and foster key relationships with buyers and brokers. Utilize your strategic vision to implement processes that enhance acco...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $95K *

Transform payroll operations by overseeing data accuracy, compliance, and HRIS strategy. Lead a dedicated team and collaborate with cross-functional partners to enhance processes and drive employee en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$94K - $122K *

Collaborate to drive category growth by optimizing assortment and shelf space. Leverage consumer insights and analytics to influence retailer strategies and enhance category performance while fosterin...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$85K - $120K *

Lead the charge in optimizing branch operations and enhancing performance by managing month-end processes, collaborating with cross-functional teams, and providing vital training to ensure efficiency...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Join a team that's dedicated to providing exceptional technical support and collaboration focused on enhancing agricultural solutions. Leverage your expertise to drive initiatives, foster relationship...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Accelerate your career by driving strategic customer outcomes and executive engagement. As a trusted advisor, you will influence and lead complex initiatives with high-value clients, shaping their go...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the charge in managing diverse product merchandising strategies, leveraging data analysis and partnership with suppliers to enhance sales performance and category growth while ensuring operationa...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$79K - $127K *

Transform product portfolio operations by developing resources and monitoring model adoption within the Product Management lifecycle. Collaborate effectively with teams to enhance productivity and str...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $90K *

Shape the future of e-commerce by managing brand strategy and site optimization for multiple home renovation brands. Collaborate cross-functionally to enhance user experience and drive conversion thro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Join a dynamic team as you drive growth through strategic account management, nurturing relationships and delivering tailored solutions, while collaborating with various stakeholders to achieve signif...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Drive growth by developing territory sales strategies and engaging customers in flexographic printing. Collaborate across teams to deliver tailored solutions, stay abreast of trends, and achieve reven...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.