Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$80K - $95K *

Develop and enhance safety and security programs to ensure compliance and promote a culture of accountability across the organization while leading risk assessments and training initiatives for improv...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$115K - $186K *

Lead the development and enhancement of compliance oversight programs for Commercial Banking and Payment Operations. Provide strategic compliance advice, manage risk assessments, and build trusted rel...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Lead complex implementation projects, driving alignment across teams and stakeholders while ensuring outstanding customer satisfaction and financial success. Mentor others while improving tools and pr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$83K - $128K *

Join a team that's driving commercial excellence and growth by managing key customer accounts, executing strategic plans, and leveraging analytical insights to maximize sales performance and profitabi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$113K - $186K *

Discover the power of digital analytics as you own measurement strategy, govern data, and deliver actionable insights across channels, enhancing marketing performance and customer engagement in a rapi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$86K - $138K *

Innovate in product strategy by defining value propositions, aligning stakeholders, and overseeing execution. Engage in sprint reviews to optimize performance and drive value across product portfolios...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Healthcare

$112K - $169K *

Transform client relations by managing global accounts with a focus on growth and profitability. Collaborate with internal stakeholders to execute strategies that enhance business performance and nurt...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$500K+*

Develop strategic customer relationships, drive retention and expansion for complex accounts, and collaborate across teams to ensure customer success and satisfaction. Build trust with C-suite stakeho...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$83K - $95K *

Elevate client success through insightful data analysis, coaching junior staff, and delivering impactful recommendations as a trusted advisor. Manage multiple projects while utilizing NIQ tools to sha...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$154K - $232K *

Join a team that empowers the Customer Success organization through tailored training, strategic coaching, and data-driven insights, ensuring exceptional client experiences and measurable business gro...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$142K - $227K *

Lead the charge in building high-performing teams that deliver innovative, scalable technology solutions. Your strategic vision will foster collaboration, drive execution, and ensure that our products...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Manage and enhance the Quality Management System while driving process improvements across the organization. This role blends traditional quality responsibilities with a focus on operational excellenc...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$125K - $140K *

Lead the charge in product management, collaborating with cross-functional teams to define strategy, develop solutions, and achieve product vision while fostering cooperative relationships for success...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$110K - $154K *

Unlock sales potential by leading, developing, and managing a team of Market Representatives to drive residential and commercial growth across a defined territory, fostering collaboration and exceptio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$184K - $250K *

Lead a high-performing team of Account Executives in the Mid-Market Sales segment, focusing on driving quota achievement and talent development in a dynamic SaaS environment. Collaborate across teams...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $105K *

Innovate in client engagement as you manage significant employer groups, providing strategic guidance on benefits, renewals, and growth. Collaborate with sales teams while fostering relationships to e...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $190K *

Accelerate customer growth by managing relationships with key accounts and driving revenue expansion. Become an expert on our products to ensure customer success, guiding them through technical use an...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$87K - $157K *

Optimize network performance by leading a dynamic team of Provider Relations professionals, fostering strategic growth, and enhancing provider partnerships to elevate member outcomes and satisfaction...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$74K - $97K *

Optimize brand visibility and pipeline growth by leading impactful B2B events. Collaborate across teams to execute seamless in-person and virtual experiences that engage clients, showcase solutions, a...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Join a team that's dedicated to finance excellence, collaborating across functions to drive financial strategies and insights, ensuring the fiscal health and growth of our organization through innovat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $110K *

Grow your career with a dynamic team leading sales efforts in your region. Drive growth through innovative strategies while mentoring your team to surpass ambitious sales goals and enhance customer ex...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive sales growth and customer satisfaction by leveraging expertise in High-Power Rectifier Systems and Automation. Collaborate across teams to create optimal solutions, meeting targets while identif...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$80K - $115K *

Build strong client relationships by executing strategic media initiatives, managing budgets, and ensuring client satisfaction. Drive performance through collaboration across teams while navigating ac...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Media

$115K - $186K *

Unlock potential by providing senior-level compliance risk oversight and expertise, driving program excellence and regulatory adherence in a dynamic corporate environment while influencing stakeholder...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Transform employee relations by leading sensitive investigations, ensuring fairness and integrity. Collaborate with HR, legal, and leadership to uphold cultural values and strengthen ethical business...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.