Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$95K - $106K *

Join a team that's transforming client relationships in healthcare by driving success and maximizing the value of our solutions. Leverage your expertise to foster partnerships, ensuring top-tier care...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$109K - $149K *

Unlock potential by leveraging consumer insights to shape strategic marketing initiatives that drive growth in the U.S. Foodservice and key retail channels, while collaborating with cross-functional t...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$80K - $120K *

Drive revenue growth by securing new clients and expanding accounts in multi-site portfolios, focusing on commercial construction services across diverse sectors like retail, medical, and logistics wh...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$85K - $100K *

Transform your career by managing operational risk for a diverse property portfolio. Oversee incident investigations, enhance claims coordination, and drive proactive loss prevention strategies to min...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $130K *

Partner with us to architect and drive marketing operations, enhancing operational efficiency and delivering robust demand generation strategies while collaborating with sales and marketing teams to m...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Lead the charge in developing strategic partnerships driving sales growth. Collaborate across teams to enhance partner engagement, analyze performance metrics, and nurture lasting relationships for ma...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$145K - $155K *

Join a team that drives customer success by delivering strategic guidance and insights. You'll collaborate cross-functionally to enhance customer experience and optimize solutions, ensuring value real...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$350K *

Join a high-performance sales team to build Executive-level relationships, drive revenue growth, and engage in complex sales with major accounts. Your expertise will significantly impact vital industr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$108K - $140K *

Drive success by leading large-scale IT service delivery projects. As a senior leader in the PMO, you'll mentor junior managers, manage complex deployments, and ensure project goals are met within bud...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$70K - $137K *

Engage with customers to enhance relationships and ensure satisfaction. Collaborate closely with internal teams to align customer objectives with products, manage expectations, and drive impactful out...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $110K *

Empower sales growth by managing key accounts in the Central Region, driving strategies that enhance customer relationships, optimize performance, and achieve sales targets through effective collabora...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Transform revenue operations by designing and executing scalable customer success processes. Drive engagement, retention, and renewal through data-driven insights and streamlined workflows that ensure...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $130K *

Drive customer success by fostering relationships, enhancing product adoption, and ensuring satisfaction. Serve as a trusted advisor to clients, working with cross-functional teams to achieve business...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$140K - $160K *

Transform business operations by leading strategic initiatives and optimizing cross-functional processes. Collaborate with executives to shape enterprise decisions and enhance the organizational frame...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $165K *

Champion customer success by leading onboarding, engagement, and account health initiatives for new users of our technology platforms. Foster relationships through proactive management and collaborati...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $160K *

Help us drive operational excellence and compliance in title and registration services. Lead teams to ensure high-quality service delivery, manage regulatory relations, and enhance customer experience...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Lead a dynamic sales team to drive substantial new logo growth by building disciplined outbound processes and ensuring consistent performance through hands-on coaching and proactive forecasting...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $150K *

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$143K - $159K *

Join a team that drives high-impact marketing programs by managing and enhancing our internal marketing agency. Lead a diverse group of professionals in executing creative campaigns and ensuring opera...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$87K - $157K *

Lead and develop a high-performing investigative team, overseeing case management, investigative quality, and compliance with standards. Collaborate with various stakeholders to ensure alignment with...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Advance your career by managing financial operations and reporting across U.S. and European entities. Play an integral role in budget management, compliance, and leading a finance assistant in dynamic...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $140K *

Transform customer engagement by building relationships and driving growth in the medical sector. Collaborate globally with teams to identify opportunities, exceed expectations, and navigate regulator...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $100K *

Join a team that's committed to fostering a high-performance culture while leading and developing Sales Consultants, driving sales growth, and enhancing customer service through collaborative relation...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$130K - $140K *

Manage complex life insurance and annuity initiatives across teams, vendors, and stakeholders. Drive project delivery while ensuring alignment with business goals and compliance. Utilize expertise to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$102K - $179K *

Join a team that's dedicated to championing customer success through expert guidance on ServiceNow products, ensuring value realization, driving adoption, and fostering innovative use cases for enhanc...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.