Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Drive operational excellence by leading continuous improvement initiatives, optimizing processes, and enhancing safety, quality, and customer satisfaction across multiple business units to achieve mea...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join us to enhance the success of enterprise customers by managing relationships, driving performance, and coordinating with cross-functional teams for growth and satisfaction in a pioneering SaaS env...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$133K - $166K *

Accelerate national convenience strategies by developing customer plans and driving execution, leveraging deep insights and partnerships to enhance distribution, velocity, and sales in priority accoun...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Food & Beverages

$80K - $95K *

Advance marketing operations by managing and optimizing campaigns in Marketo. Focus on building email programs, audience segmentation, and performance analysis, driving operational efficiency through...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $190K *

Accelerate customer growth by managing relationships with key accounts and driving revenue expansion. Become an expert on our products to ensure customer success, guiding them through technical use an...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$92K - $125K *

Lead a dynamic service sales team to drive strategic growth and exceed revenue targets, while collaborating across functions to optimize performance and enhance customer satisfaction in the life scien...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Empower our Commercial teams as a Revenue Operations Manager, overseeing systems and processes that enhance CRM efficiency and reporting accuracy. Drive data quality and operational excellence to ensu...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $200K *

Drive operational excellence and retention by leading a high-performing Customer Success team. Guide strategic client engagements, foster growth, and champion innovative solutions, ensuring exceptiona...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Develop agency relationships and drive sales growth in your territory. Influence independent agents to promote insurance products through strategic business plans and effective communication, ensuring...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$146K - $190K *

Elevate provider success across the South region by spearheading strategic initiatives, optimizing team performance, and driving regional outcomes while ensuring adherence to national standards and lo...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $215K *

Elevate business integrity by spearheading internal audits, enhancing risk assessments, and streamlining processes. Collaborate cross-functionally to ensure robust controls, compliance, and effective...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$95K - $110K *

Champion growth by developing strategic initiatives and engaging key accounts to drive sales and strengthen relationships. Leverage industry expertise and insights to maximize product positioning and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Empower the future of customer relationship management while leading and supporting Resident System Support operations. Drive sales success, ensure quality, improve safety, and enhance employee satisf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Help us design and optimize data architecture by leading high-impact projects and cross-functional teams, ensuring quality data processes while delivering actionable insights across business units...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $118K *

Shape the future of customer success by driving sales in the analytical instruments and scientific research sectors, optimizing account relationships, and enhancing value propositions within a collabo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$157K - $259K *

Join us to lead a dynamic team driving new business sales growth in the Enterprise Sector. You'll strategize and execute market plans, mentor sales talent, and foster C-level relationships to achieve...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $125K *

Elevate your career by leading account management teams, ensuring service excellence while optimizing operational efficiency. You will play a key role in developing staff and managing a significant bo...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $130K *

Shape the future of enterprise software delivery by leading complex implementations, fostering client relationships, and ensuring project alignment on budget and timeline across cross-functional teams...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Drive operational excellence as you manage tech stacks and workflows, delivering data-driven insights and aligning cross-functional teams for revenue growth and partner success...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$66K - $111K *

Elevate customer experience by managing employee benefits and supporting HR functions. Utilize your expertise in insurance and account management to drive collaboration and negotiation in dynamic envi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Drive sales success by leading branch performance, maximizing profitability, and developing strategic growth plans. Collaborate with teams to secure new opportunities and enhance customer relationship...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$70K - $130K *

Strategize planning and operations to enhance team effectiveness, manage initiatives, and foster cross-functional collaboration while ensuring alignment with organizational goals and accountability ac...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$70K - $130K *

Lead operational initiatives by managing project plans, coordinating teams, and driving efficiencies. Analyze data to improve performance while fostering accountability and continuous improvement to m...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$70K - $130K *

Shape the future of operations management by leading cross-functional initiatives, driving project execution, and optimizing processes to enhance efficiency and support business objectives. Collaborat...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.