Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$110K - $130K *

Innovate in global cybersecurity by leading a high-performing IAM team, driving service excellence, compliance, and risk reduction while enhancing user experience and operational stability across the...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$73K - $105K *

Grow your sales career as you support field executives, manage accounts, and build essential skills within a structured development framework. Unlock your potential by driving account success and esta...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Elevate your career by driving impactful sales strategies for consulting services across diverse sectors. Own the entire sales process, engage with customers, and develop tailored solutions that maxim...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Drive alignment between business strategy and IT for Commercial and Medical Affairs, enhancing technology solutions and operational excellence while managing Salesforce Life Sciences Cloud and vendor...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Drive customer success by enhancing engagement and boosting revenue in the SaaS sector. Support enterprise customers through strategic relationship management while identifying upsell opportunities an...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$148K - $222K *

Tackle complex datasets to drive strategic decisions in customer experience operations. Act as a quantitative advisor, ensuring impactful data insights guide leadership in a high-growth B2B SaaS envir...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $220K *

Elevate the commercial insurance landscape by spearheading agency partnerships, driving sales growth, and implementing strategic training within your territory to achieve local market dominance and pr...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $140K *

Engage in strategic sales leadership while fostering key customer relationships. Drive business growth through innovative promotions and effective team collaboration, focusing on expanding market pres...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $224K *

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$122K - $159K *

Drive successful infrastructure delivery initiatives across hybrid environments, balancing demand and capacity. Collaborate with engineering and business stakeholders to ensure alignment on strategic...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Transportation

$104K - $146K *

Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$81K - $122K *

Strategize revenue management initiatives, oversee charge capture processes, and lead a professional team to ensure compliance and efficiency in healthcare operations while enhancing financial integri...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$110K - $130K *

Shape the future of data products by leading product strategy, defining roadmaps, and transforming client needs into actionable requirements to deliver measurable business value in collaboration with...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $211K *

Join to lead the governance and enhancement of variable compensation programs, serving as the senior point for complex issues. Collaborate with diverse teams to ensure accuracy, compliance, and scalab...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$105K - $140K *

Join us to empower customers by guiding them through their journey, ensuring maximum value is derived from our SaaS product. Leverage insights and relationship-building to become a trusted advisor and...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$90K - $110K *

Strategize and develop initiatives to enhance refractory installation processes, collaborating with teams to drive performance improvements and technical support while ensuring optimal customer satisf...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$139K - $170K *

Innovate communications strategy by embedding with GTM leadership to craft compelling messages and support major initiatives. Drive clarity and alignment for commercial objectives while leveraging AI...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $140K *

Unlock your potential by enhancing customer relationships, guiding product lifecycles, and driving success strategies. Collaborate closely with teams and ensure exceptional service delivery to strengt...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Shape the future of inventory management by driving sales for an innovative solution that optimizes stock levels, reduces costs, and enhances decision-making for businesses. Collaborate across teams t...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$128K - $226K *

Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Lead the charge in enhancing customer success by driving implementation, retention, and expansion of technology solutions for Public Safety clients, ensuring exceptional service and support to foster...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$112K - $189K *

Lead a team of Account Consultants to enhance client satisfaction and retention in the Mid-Size market. Foster collaboration and drive strategic growth initiatives while maintaining strong client rela...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $130K *

Drive partner success by managing key law firm relationships, leveraging data and strong communication skills to identify trends, optimize performance, and facilitate growth in a dynamic, collaborativ...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$80K - $95K *

Help us enhance our safety and security programs while driving compliance and risk management across operations, promoting a culture of accountability and continuous improvement at all levels...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $170K *

Shape the future of revenue cycle management by leading a high-performing team. Drive collections accuracy, optimize processes, and negotiate effectively with payers, ensuring robust cash flow for sca...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.