Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Accelerate progress at delivering modern customer experiences through managing complex integrated marketing and technology initiatives while collaborating across diverse teams to ensure successful pro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $110K *

Join a team that's dedicated to client success through effective project management. Oversee multiple concurrent projects, ensuring timely delivery and stakeholder alignment while fostering strong rel...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Shape the future of healthcare by driving sales success within payer and provider organizations. Your strategic vision and collaborative approach will influence key stakeholders and streamline impactf...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$131K - $155K *

Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $180K *

Join a team that's transforming customer experiences through advanced analytics and insights. Leverage your expertise to drive strategic decisions, improve patient engagement, and enhance brand perfor...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$160K - $180K *

Drive client success through leadership and innovative strategies. Oversee a dynamic team, manage client relationships, and resolve complex issues to enhance client satisfaction and support commercial...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$156K - $290K *

Engage in transformative leadership as you drive sales success and innovation. Foster team collaboration, strategize market opportunities, and optimize service delivery while achieving targets within...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$99K - $122K *

Analyze market opportunities and cultivate relationships with crop insurance agents, driving profitable growth through strategic outreach and support. Extensive travel (up to 70%) required to achieve...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $145K *

Drive the go-to-market strategy for a diverse portfolio across Americas, uniting messaging and positioning while engaging with industry leaders. Elevate brand presence and guide product launches with...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$74K - $133K *

Innovate compelling brand experiences that connect with customers at every touchpoint. Collaborate cross-functionally to enhance design quality and operational execution while ensuring brand consisten...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Shape impactful CRM marketing strategies by managing campaigns across diverse channels, enhancing customer engagement, and driving performance through data insights and collaboration with cross-functi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

$120K - $138K *

Collaborate with sales leadership to drive data-informed decisions. Analyze sales performance trends and create actionable insights through innovative reporting and dashboards. Own strategic discussio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Drive sales success by managing relationships and initiatives across multiple Sam's Club locations. Collaborate closely with in-club professionals to maximize adoption of hearing solutions while excee...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$113K - $139K *

Collaborate with key stakeholders to drive sales growth in the automotive sector. This role involves strategic relationship management, developing new product applications, and leveraging industry kno...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K *

Manage new client business startups and oversee technical training programs while coordinating transition activities and engaging stakeholders to ensure a seamless process and operational excellence i...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$100K - $120K *

Champion the successful delivery of complex tech and business initiatives. Lead multidisciplinary teams in a fast-paced environment, ensuring projects meet scope, schedule, budget, and quality require...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$132K - $193K *

Lead and develop a delivery team for diverse Professional Services engagements, ensuring timely execution and customer satisfaction while enhancing processes and driving team performance across cloud...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Drive sales in multicultural, religious, hobby, and fraternal markets by fostering relationships, strategically managing accounts, and executing tailored sales strategies to achieve bookings and enhan...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$100K - $120K *

Drive strategic sourcing and procurement initiatives, managing $10M spend across Infrastructure. Collaborate with teams and suppliers to optimize contracts, foster stakeholder relationships, and enhan...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Healthcare

$103K - $128K *

Create impactful product strategies and drive execution in healthcare quality measurement. Collaborate cross-functionally to deliver products that align customer needs with business objectives, levera...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in change management for complex operations, from process improvements to large-scale transformations. You’ll develop strategies to ensure stakeholder engagement, adoption, and long-te...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$158K - $199K *

Transform your sales team by leading recruiting efforts, achieving financial goals, and fostering relationships with C-level clients. Champion professional growth and deliver strategic direction for r...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Oversee and enhance the accounting function, managing month-end close, key workflows, and automation processes while delivering scalable solutions in a dynamic startup environment. Utilize AI to optim...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$147K - $211K *

Shape the future of sales operations by analyzing performance metrics, driving strategic initiatives, and leading cross-functional projects to enhance efficiency and productivity in the SMB sector. Jo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Empower revenue growth through strategic sales of warehouse automation solutions, targeting diverse clientele. Lead end-to-end sales cycles, build strong customer relationships, and collaborate across...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.