Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$70K - $95K *

Pioneer seamless client onboarding for revenue cycle management, ensuring successful project completion via effective stakeholder collaboration. Leverage your organizational skills to balance diverse...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $150K *

Partner with us to drive strategic value for enterprise accounts, influencing C-suite decisions as you lead customer success initiatives and optimize migration to agentic AI, all while mentoring top-t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $200K *

Drive impactful health program initiatives by collaborating with client and internal teams to ensure effective strategy execution and sustainable outcomes across major health systems...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Empower customer success through expert support and relationship building, ensuring clients achieve optimal value from their solutions and fostering collaboration with cross-functional teams to enhanc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$80K - $120K *

Drive growth in enterprise sales by leveraging your expertise while collaborating with teams to exceed sales goals, establish relationships, and provide tailored solutions that meet the needs of large...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$78K - $126K *

Engage with cross-functional teams to deliver high-quality digital projects on time and within budget. Drive collaboration and ensure client satisfaction while managing risks effectively and implement...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $190K *

Unlock potential by becoming a trusted advisor to enterprise customers, guiding them through product adoption, driving business outcomes, and ensuring high customer satisfaction and retention in a dyn...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $95K *

Champion efficient logistics operations by overseeing warehouse activities, ensuring optimal order fulfillment, inventory management, and team development to enhance customer solutions and operational...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Transform operations management in the fire safety sector. Collaborate across regions to elevate performance, ensure compliance, and deliver customer satisfaction through effective leadership and stra...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$91K - $171K *

Empower your career by leading cross-functional initiatives to innovate and optimize lending and deposit products. Drive strategic goals from concept to delivery, ensuring alignment with business prio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $130K *

Unlock your potential by leading a dynamic sales team in the hearing care sector. Drive strategic partnerships, exceed revenue KPI targets, and implement innovative sales solutions to enhance brand pr...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$86K - $112K *

Drive marketing operations by leading technology integration and analytics, enhancing campaign tracking to optimize performance and growth. Collaborate cross-functionally to implement scalable solutio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Shape product strategy for an Inventory Management System that enhances grocery operations. Collaborate with teams to deliver intuitive solutions, ensuring customer needs drive priorities and developm...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $231K *

Transform healthcare reporting by leading a dynamic team to deliver innovative analytics and insights. Collaborate across disciplines to enhance client experiences and guide strategic decisions throug...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Shape the future of product strategy and growth by leading initiatives that drive revenue and user retention. Collaborate with cross-functional teams to execute a customer-focused vision and mentor te...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $120K *

Shape the future of healthcare by strategically guiding health system clients through their journey, maximizing platform adoption, and ensuring their long-term satisfaction and success while driving r...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$75K - $105K *

Lead the charge in managing a diverse book of business while ensuring client retention, supporting new initiatives, and resolving complex issues through proactive customer service and effective team c...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$140K - $190K *

Join a dynamic team to drive growth in Ooma's Residential business, expanding retail partnerships in Canada. Leverage relationships and strategic initiatives to enhance sales performance across variou...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $90K *

Transform client experience by managing post-sales relationships, analyzing campaign performance, and driving account growth through strategic insights and collaboration with cross-functional teams...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Business Services

$103K - $163K *

Unlock potential by leading strategic growth initiatives with key wholesale partners in the MRO distribution sector. Drive revenue growth, optimize assortments, and enhance profitability through data...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Empower Fortune 500 clients by driving post-sale success, enhancing value, and ensuring long-term relationships. Act as a strategic advisor while collaborating across functions to optimize outcomes an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $190K *

Drive operational excellence by managing multi-faceted client engagements, leading offshore teams, and ensuring high-quality delivery across PeopleSoft and Oracle Cloud environments. Shape strong clie...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $180K *

Take ownership of the digital identity program, ensuring high performance, reliability, and seamless user experiences. Collaborate with cross-functional teams to optimize operational workflows in a fa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$71K - $119K *

Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.