In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$90K - $110K *
Accelerate progress at delivering modern customer experiences through managing complex integrated marketing and technology initiatives while collaborating across diverse teams to ensure successful pro...
1 week ago
ROI Project Manager (Professional Services)
$80K - $110K *
Join a team that's dedicated to client success through effective project management. Oversee multiple concurrent projects, ensuring timely delivery and stakeholder alignment while fostering strong rel...
1 week ago
Sales Executive - Utilization Management
$100K - $120K *
Shape the future of healthcare by driving sales success within payer and provider organizations. Your strategic vision and collaborative approach will influence key stakeholders and streamline impactf...
2 weeks ago
Sr. Regional Web Product Manager
$131K - $155K *
Drive regional website strategy for multiple international markets. Collaborate cross-functionally to enhance user experience, support AEO/SEO initiatives, and manage web performance metrics. Lead exp...
6 days ago
Manager, Customer Analytics & Insights, EMD
$120K - $180K *
Join a team that's transforming customer experiences through advanced analytics and insights. Leverage your expertise to drive strategic decisions, improve patient engagement, and enhance brand perfor...
4 weeks ago
$160K - $180K *
Drive client success through leadership and innovative strategies. Oversee a dynamic team, manage client relationships, and resolve complex issues to enhance client satisfaction and support commercial...
1 week ago
Senior Director, Sales Manager
$156K - $290K *
Engage in transformative leadership as you drive sales success and innovation. Foster team collaboration, strategize market opportunities, and optimize service delivery while achieving targets within...
1 week ago
$99K - $122K *
Analyze market opportunities and cultivate relationships with crop insurance agents, driving profitable growth through strategic outreach and support. Extensive travel (up to 70%) required to achieve...
Reposted 2 weeks ago
Product Marketing Senior Manager
$125K - $145K *
Drive the go-to-market strategy for a diverse portfolio across Americas, uniting messaging and positioning while engaging with industry leaders. Elevate brand presence and guide product launches with...
1 week ago
$74K - $133K *
Innovate compelling brand experiences that connect with customers at every touchpoint. Collaborate cross-functionally to enhance design quality and operational execution while ensuring brand consisten...
2 weeks ago
CRM Manager (Planning), 1:1 Fan Engagement Marketing
$80K - $95K *
Shape impactful CRM marketing strategies by managing campaigns across diverse channels, enhancing customer engagement, and driving performance through data insights and collaboration with cross-functi...
2 weeks ago
$120K - $138K *
Collaborate with sales leadership to drive data-informed decisions. Analyze sales performance trends and create actionable insights through innovative reporting and dashboards. Own strategic discussio...
3 weeks ago
Account Manager, West & High Plains
$80K - $100K *
Drive sales success by managing relationships and initiatives across multiple Sam's Club locations. Collaborate closely with in-club professionals to maximize adoption of hearing solutions while excee...
4 weeks ago
$113K - $139K *
Collaborate with key stakeholders to drive sales growth in the automotive sector. This role involves strategic relationship management, developing new product applications, and leveraging industry kno...
1 week ago
$135K *
Manage new client business startups and oversee technical training programs while coordinating transition activities and engaging stakeholders to ensure a seamless process and operational excellence i...
1 week ago
$100K - $120K *
Champion the successful delivery of complex tech and business initiatives. Lead multidisciplinary teams in a fast-paced environment, ensuring projects meet scope, schedule, budget, and quality require...
5 days ago
Senior Manager, Professional Services Delivery
$132K - $193K *
Lead and develop a delivery team for diverse Professional Services engagements, ensuring timely execution and customer satisfaction while enhancing processes and driving team performance across cloud...
1 week ago
$90K - $110K *
Drive sales in multicultural, religious, hobby, and fraternal markets by fostering relationships, strategically managing accounts, and executing tailored sales strategies to achieve bookings and enhan...
1 week ago
Category Manager - Infrastructure, Security, Network
$100K - $120K *
Drive strategic sourcing and procurement initiatives, managing $10M spend across Infrastructure. Collaborate with teams and suppliers to optimize contracts, foster stakeholder relationships, and enhan...
Reposted 5 days ago
$103K - $128K *
Create impactful product strategies and drive execution in healthcare quality measurement. Collaborate cross-functionally to deliver products that align customer needs with business objectives, levera...
Yesterday
Manager - Change Management, Outsourced Services
$100K - $120K *
Lead the charge in change management for complex operations, from process improvements to large-scale transformations. You’ll develop strategies to ensure stakeholder engagement, adoption, and long-te...
1 week ago
$158K - $199K *
Transform your sales team by leading recruiting efforts, achieving financial goals, and fostering relationships with C-level clients. Champion professional growth and deliver strategic direction for r...
Reposted 1 week ago
$100K - $120K *
Oversee and enhance the accounting function, managing month-end close, key workflows, and automation processes while delivering scalable solutions in a dynamic startup environment. Utilize AI to optim...
Reposted 4 days ago
$147K - $211K *
Shape the future of sales operations by analyzing performance metrics, driving strategic initiatives, and leading cross-functional projects to enhance efficiency and productivity in the SMB sector. Jo...
1 week ago
$100K - $120K *
Empower revenue growth through strategic sales of warehouse automation solutions, targeting diverse clientele. Lead end-to-end sales cycles, build strong customer relationships, and collaborate across...
2 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.