Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $120K *

Drive operational excellence and optimize partner programs by collaborating cross-functionally, managing tools, and enhancing performance metrics to unlock revenue growth in our dynamic partner ecosys...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$90K - $100K *

Drive customer satisfaction and retention as a trusted advisor to enterprise clients. Leverage your expertise in account management to maximize value and foster growth, ensuring consistent delivery of...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $132K *

Optimize client relationships to drive revenue growth, secure renewals, and enhance satisfaction. Collaborate cross-functionally to execute client strategies and ensure superior service delivery withi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Drive sales growth by managing client accounts, exceeding quotas, and building strong relationships. Utilize consultative selling techniques in a dynamic, high-growth environment focused on the pharma...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $110K *

Develop client relationships and ensure quality service delivery for enterprise-level support. Act as a single point of contact for clients, coordinating service incidents and optimizing product use t...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$97K - $133K *

Shape the reporting and analytics strategy for digital product insights, collaborating with stakeholders and external clients to enhance performance and drive strategic decision-making. Deliver action...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Technical Services

$91K - $145K *

Join a dynamic team ensuring compliance and risk management within a wealth management environment. Oversee monitoring, reporting, and governance processes while collaborating with cross-functional te...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $100K *

Drive customer satisfaction and operational excellence by managing video solution contracts and relationships. Collaborate cross-functionally to ensure service delivery, compliance, and issue resoluti...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$90K - $180K *

Lead strategic technology operations for cross-border experiences, enhancing customer and seller satisfaction. Drive multi-year programs and stakeholder engagement to simplify processes and optimize o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Elevate your career by leading a high-performance sales team while driving strategies that enhance value for the hospitality industry. Collaborate across functions to achieve growth and innovate solut...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$128K - $157K *

Transform member engagement by leading content strategies that inspire, inform, and drive growth. Utilize creativity and analytics to design impactful experiences and enhance BECU’s brand presence for...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$102K - $120K *

Transform your career by leading maintenance operations, ensuring safety compliance, operational excellence, and team development. Drive performance improvements, promote a positive culture, and colla...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Join us in delivering exceptional product strategies and value! Lead cross-functional teams to innovate and execute quality solutions that enhance customer experience while driving business growth in...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $130K *

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$64K - $110K *

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $190K *

Transform your future by leading strategic pursuits in complex transformation deals. Collaborate across disciplines to craft compelling narratives that resonate with executives. Drive impactful outcom...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$83K - $106K *

Innovate best-practice operational processes for dealership Parts and Service, utilizing CDK tools to enhance performance, efficiency, and profitability. Lead transformative assessments and coaching t...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $110K *

Drive revenue growth by leading strategic pitch processes and enhancing client relationships across various agency services. Collaborate cross-functionally to deliver tailored solutions and elevate cl...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $130K *

Unlock potential by leading operational excellence in customer success, bridging enterprise partners with internal teams while optimizing support systems and workflows for optimal technical performanc...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$109K - $125K *

Transform financial operations by overseeing budgets, collaborating with IS and finance teams, and enhancing reporting processes. Drive insights to optimize resource allocation and support strategic d...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$130K - $145K *

Join a team that's transforming delivery in software solutions for healthcare. Lead a remote project management team, focusing on high-quality, efficient, and profitable service delivery while fosteri...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Reimagine business growth by leading product sales across multiple sectors. This role requires strategic collaboration with partners, fostering relationships, and delivering exceptional customer suppo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$72K - $100K *

Manage and optimize mid-market customer relationships to drive retention and success, leveraging AI solutions and strategic insights to enhance client outcomes and advocate for customer needs internal...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$60K - $100K *

Join a team that's dedicated to client success by managing all aspects of client relationships, ensuring satisfaction, and overseeing projects with precision. Utilize your skills to drive outcomes and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.