Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$130K - $150K *

Optimize Sales education and readiness strategies, transforming business priorities into actionable training and tools. Lead a team that enhances Sales effectiveness through impactful content, coachin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$162K - $171K *

Champion a new Technical Account Management team by guiding its growth, ensuring technical health across SFP, and aligning stakeholders through effective communication while driving continuous improve...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$183K - $193K *

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$93K - $124K *

Optimize logistics operations by leading continuous improvement initiatives and enhancing productivity across the network. Collaborate with stakeholders to ensure successful business launches and inst...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Transportation

$125K - $150K *

Empower a high-performing engineering team to build and deliver innovative software solutions. Lead architecture decisions, ensure code quality, and enhance production health while cultivating team gr...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $135K *

Discover impactful marketing strategies as a Senior Segment Product Marketing Manager. Lead end-to-end initiatives that drive results for our Field Service segment, engaging cross-functional teams, an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$90K - $110K *

Champion customer success by driving impactful relationships, ensuring clients maximize platform value through effective training and insights. Collaborate cross-functionally to enhance account growth...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$200K - $250K *

Unlock new revenue streams through strategic technology solutions in a rapidly evolving BPO landscape. Drive sales initiatives, nurture client relationships, and lead a high-performing team to achieve...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Drive sales growth and client engagement to secure new business opportunities while managing key relationships in the certification industry, contributing to continuous revenue generation and market t...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$136K - $162K *

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$221K - $270K *

Lead the charge in driving sales growth for aerospace OEM and tier customers across the Americas. Develop and guide a high-performing team while executing strategic initiatives and strengthening key c...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $151K *

Empower customer success by leading strategic cloud security initiatives, driving adoption, and fostering relationships with top-tier clients. Use your expertise to navigate complex technology environ...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Information Technology

$129K - $177K *

Lead a dynamic sales team to drive growth, enhance customer relations, and achieve profitability goals. Collaborate across functions to execute strategies and cultivate talent while ensuring top-tier...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $134K *

Pioneer in quality assurance by developing robust food safety programs, ensuring compliance with USDA and FDA standards, and enhancing operational excellence. Collaborate across teams to elevate produ...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $151K *

Engage with strategic customers to enhance cloud security practices and drive revenue growth. Collaborate effectively with stakeholders in a high-tech environment, steering complex engagements towards...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$88K - $105K *

Help us manage and oversee a dynamic service delivery team focusing on customer engagement, project management, and quality assurance to drive business success and improve order velocity in a competit...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Unlock growth by managing strategic Financial Institution relationships, driving revenue, and enhancing client satisfaction through operational excellence and expertise in payments and foreign exchang...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$65K - $115K *

Drive customer success by managing a diverse portfolio, enhancing retention, and fostering growth through proactive relationship management and strategic account planning. Add value through consultati...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Business Services

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Champion technical support initiatives by building relationships, managing research funding, and providing training. Collaborate cross-functionally to align regional strategies with overarching busine...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Technical Services

$95K - $148K *

Advance your career by leading a dynamic proposal management team, orchestrating RFP projects to drive business growth and operational excellence. Collaborate with experts, enhance proposal quality, a...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Build and scale customer advocacy programs that transform satisfied customers into vocal advocates, enhancing brand reputation and driving measurable business impact through references, reviews, refer...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$92K - $139K *

Advance enablement strategies by owning high-impact initiatives across functions, facilitating strategic alignment, and delivering effective training solutions to ensure successful product and process...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Unlock strategic growth by managing high-impact sales initiatives while fostering customer relationships and enhancing profitability in the consumer products sector. Collaborate closely with teams and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.