Customer Service Manager Jobs in Reading, MA

Drive customer engagement and revenue growth by managing key accounts, utilizing consultative sales expertise, and delivering exceptional results in a fast-paced, collaborative environment. Build stro...

Elevate customer engagement and drive store performance. Lead operations to achieve sales targets, enhance customer satisfaction, and foster a productive environment through effective team management...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Lead dealership operations by developing teams, driving results, and enhancing customer satisfaction. Empower employees and implement strategic initiatives to ensure growth and operational excellence...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Empower client success by managing a portfolio, driving tool adoption, enhancing satisfaction, and fostering growth through strategic recommendations and risk mitigation, ensuring optimal use of socia...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Shape the future of end-user support by leading a service desk team, ensuring high performance and quality service delivery while transitioning operations from reactive to proactive support strategies...

Manage and nurture relationships with 20-30 Small Pharma clients, driving satisfaction and revenue growth through consultative selling and tailored solutions, while coordinating with cross-functional...

Unlock potential by managing communication strategies that engage employees, enhance financial literacy, and align with organizational goals through innovative digital solutions. You will ensure compl...

Engage with Strategic clients to enhance customer experience by driving AI adoption, ensuring effective onboarding, and building valuable relationships across teams. Shape innovative solutions and opt...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Shape the future of data management by leading a team dedicated to enterprise storage, backup, and disaster recovery services, ensuring optimal performance and compliance while driving continuous impr...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Drive your career with an Agile-focused team that enhances platform functionality and ensures excellent user support. Lead the way in analyzing business requirements, testing, and improving processes...

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...