Customer Service Manager Jobs in Providence, RI

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

Shape strategic client partnerships as you manage accounts, drive solutions, and collaborate across teams to enhance client success and revenue growth while utilizing cutting-edge analytics and insigh...

Transform service delivery across IT Infrastructure and Managed Services. Lead client-facing initiatives that drive operational excellence, modernization, automation, and enhance service quality while...

Accelerate operational excellence by leading cross-functional initiatives, coaching teams, and implementing scalable solutions. Drive innovations in post-sales processes and leverage data insights to...

Lead product development and enhance feature delivery, ensuring effective backlog management and prioritization to maximize product value in an evolving B2B SaaS environment. Collaborate across teams...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

Champion product innovation by leading cross-functional teams to develop impactful solutions for a hardware-enabled software platform, enhancing user experiences and driving community success through...

Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Champion innovation by managing the AI Concierge product direction, optimizing onboarding experiences, and ensuring seamless interactions between users and support agents. Collaborate closely with eng...

Drive business success by building relationships and optimizing energy solutions for clients. Manage existing accounts while developing new opportunities to enhance customer satisfaction and reduce en...

Grow as a Client Success Manager, driving digital promotion strategies for CPG clients. Collaborate with sales and internal teams to enhance client satisfaction, exceed targets, and optimize campaign...

Empower client success by driving digital promotion strategies, collaborating closely with cross-functional teams to enhance performance, meet KPIs, and ensure client satisfaction with innovative solu...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

Inspire and elevate employee engagement through strategic internal communications. Collaborate with leaders to craft and deliver impactful messaging that drives understanding of company goals and fost...

Optimize IT service performance management processes, enhance service quality, and ensure adherence to SLAs. Collaborate across teams to identify improvements, maintain service integrity, and drive op...

Drive transformative change in contact center technology, leveraging data and AI to enhance client support. Lead strategic projects, coach diverse teams, and foster operational excellence to create im...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Accelerate progress at our client-focused sales team, driving account retention and revenue growth through strategic relationship management and sales expertise. Collaborate with executive teams to en...

Accelerate progress at the forefront of cybersecurity! Lead a team of Customer Success Managers to enhance client engagement and drive product adoption across enterprise accounts, leveraging your expe...