Customer Service Manager Jobs in Novi, MI

Oversee the development of an operational team, ensuring exceptional customer service and efficient scheduling while managing service delivery and team performance to achieve company goals and metrics...

Elevate brand reputation by developing dynamic communications strategies that showcase industry leadership in cybersecurity and AI, ensuring impactful media engagement and aligning team narratives for...

Lead strategic sourcing initiatives and supplier management for key categories. Collaborate with HR and Legal leaders to optimize procurement strategies and enhance service delivery. Drive cost saving...

Tackle the challenges of a $5M+ paid media program, driving strategy, measurement, and team building. As a people manager, you'll shape the future of the function, collaborating with cross-functional...

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

Unlock potential by defining frameworks and processes that streamline revenue operations, enhance team collaboration, and improve customer journeys, driving a high-impact revenue function as part of a...

Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

Lead financial insights and analysis to guide business decisions, partnering with operating staff and senior finance leadership. Use your financial expertise to drive profitability and manage risks ac...

Lead the design and implementation of operational frameworks to enhance delivery efficiency and alignment across teams, ensuring scalable performance in a growing professional services environment...

Transform operations by overseeing reconditioning lines, ensuring production goals are met while driving continuous improvement, fostering team growth, and upholding safety standards in a dynamic envi...

Join a pivotal role in aligning project demand with workforce supply to meet client commitments, driving planning and execution across teams for operational success and growth...

Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...

Drive effective onboarding and enablement for SDRs, managing multiple projects while enhancing skills and strategies that accelerate ramp-up and improve pipeline generation. Collaborate with teams to...

Join a team that's focused on transforming fraud detection through AI. In this role, you'll lead analytics initiatives, design optimization strategies, and communicate findings to stakeholders, all wh...

Shape the future of education by leading go-to-market strategies for innovative Science products. Collaborate with cross-functional teams to create impactful messaging, drive sales enablement, and sup...

Unlock your potential as a leader in the Trim area; oversee operations, drive continuous improvement, and foster a culture of respect and achievement while achieving departmental goals in a dynamic pr...

Innovate cutting-edge customer engagement solutions by architecting enterprise-scale contact centers utilizing Salesforce and AI technologies, enhancing customer satisfaction and operational efficienc...

Drive impactful marketing strategies to elevate brand presence and enhance client engagement. Collaborate with cross-functional teams to develop innovative campaigns that increase revenue and optimize...

Empower our team by building strong customer relationships, managing commercial offers, and overseeing program profitability. Contribute to strategic negotiations and commercial productivity, ensuring...

Drive transformative solutions by leading complex client engagements focused on manufacturing and operations analysis for private equity firms, delivering actionable strategies to optimize performance...

Lead medium-scale projects, ensuring compliance with policies, regulations, and financial targets while managing resources, risks, and stakeholder relations effectively to achieve project goals...

Join a dynamic team as you lead financial and compliance audits, ensuring adherence to policies and standards. Utilize your expertise in internal controls and data analytics to foster operational exce...

Optimize revenue and profitability by leading global pricing strategies, leveraging data analytics, and collaborating with cross-functional teams to enhance customer value and market competitiveness a...

Empower growth in the renewable energy sector by driving sales in the Northeastern U.S. You will build strong customer relationships, develop new leads, and implement strategic plans to enhance market...