Customer Service Manager Jobs in Newton, MA

Lead a team of account managers to drive insurance solutions, enhance client satisfaction, and identify new business opportunities, all while fostering strong relationships and ensuring service excell...

Partner with us to drive customer success in the Architecture, Engineering, and Construction industries. Manage post-sale relationships, execute success plans, and ensure customers achieve long-term v...

Lead the partnership efforts in Financial Services by fostering relationships, managing cross-functional projects, and translating technical concepts for business strategy. Engage with customers and i...

Drive sales goals and inspire a motivated team in our home service sector. Collaborate across functions to enhance performance and customer satisfaction, while developing effective training programs f...

Lead the management of pharmacovigilance case processes, ensuring compliance and quality. Collaborate with cross-functional teams and vendors to optimize safety measures for investigational and approv...

Join a team that's dedicated to enhancing customer experiences while leading a retail environment. Drive sales, ensure quality service, and foster a culture of belonging through effective leadership a...

Lead operational excellence in managing complex claims while developing a high-performing team and collaborating with key stakeholders to enhance customer service and drive growth in the health insura...

Join us to lead strategic partnerships with mid-market and enterprise accounts, driving retention and growth across a $5M to $6M portfolio. Be the key contact for People and L&D leaders, turning strat...

Empower client relationships and drive business growth by serving as the key contact for escalated accounts. Collaborate with teams to deliver effective solutions and ensure client satisfaction in the...

Grow with us to lead our Customer Success team, engaging clients to ensure satisfaction and operational excellence while driving strategic initiatives and team development across a collaborative, cust...

Support and enhance production processes by managing recovery efforts, troubleshooting issues, and documenting solutions. Collaborate cross-functionally to ensure operational excellence through ITIL p...

Empower your career by leading a dynamic sales team to exceed targets, develop strategic marketing plans, and enhance market share in the roofing industry. Drive success through effective project mana...

Join a team that's dedicated to servicing commercial accounts while fostering strong relationships. This pivotal role ensures efficient operations and client satisfaction, contributing to the continue...

Lead the charge in servicing commercial insurance policies while fostering strong relationships with clients and underwriters, ensuring a seamless experience with expert guidance...

Shape the future of product delivery as you lead agile teams in maximizing customer value, driving measurable outcomes, and collaborating cross-functionally to align business goals with innovative sol...

Analyze fraud trends and lead e-commerce risk strategies, overseeing critical fraud prevention efforts. Collaborate across teams to enhance detection and minimize financial exposure while mentoring a...

Transform customer success management by leading a dynamic team, driving revenue retention, expansion, and exceptional account journeys. Collaborate cross-functionally to ensure customer needs and sat...

Elevate client partnerships by managing and expanding strategic accounts in healthcare. With a focus on analytics, deliver tailored solutions to enhance satisfaction, retention, and growth while servi...

Take ownership of office operations and executive support, streamlining administrative processes for multiple leaders, enhancing workplace efficiency, and fostering executive communication and collabo...

Serve as a strategic HR advisor for senior leadership, shaping talent management and organizational design to enhance business performance across multiple divisions and regions while driving engagemen...

Elevate the future of product management by leading strategic modernization initiatives, melding strong execution with UX design thinking to create impactful digital platforms that resonate with user...

Transform fiduciary services by providing governance, oversight, and strategic operational support. Drive regulatory compliance and risk management while collaborating with leadership to enhance organ...

Join a team that's dedicated to enhancing robotic efficiency by leading a skilled group focused on overseeing repairs, optimizing processes, and ensuring high-quality standards in a fast-paced manufac...

Join us to drive revenue growth by leading pricing, promotion, and commercial strategies. Collaborate cross-functionally to maintain profitability and empower decision-making through analytics, ensuri...

Lead the transformation of IT support operations for a global workforce, optimizing service delivery and enhancing user experience through innovative solutions and strategic management. Oversee a dedi...