Customer Service Manager Jobs in Newark, NJ

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Join a team that's leading fleet client services, optimizing operations and driving customer satisfaction in a dynamic environment. Leverage strategic leadership and relationship management to enhance...

Reimagine automotive service management! Lead a dynamic team, optimize operations, and ensure high customer satisfaction while driving performance and profitability in a fast-paced service environment...

Elevate client services by leading a skilled team and optimizing workflows to achieve strategic business goals, ensuring high satisfaction, retention, and operational success across multiple functions...

Accelerate progress at the forefront of customer engagement by driving product adoption and enhancing customer satisfaction. Leverage your expertise to foster strong relationships, providing tailored...

Unlock your potential in a vital operations role that enhances client care coordination, ensures timely execution, and fosters meaningful communication with clients and families, all while supporting...

Champion compliance by managing telecommunications regulatory obligations, ensuring accurate filings and contributing to cross-functional collaboration to mitigate risks and enhance operational effici...

Lead the charge in enhancing clinical operations and driving process improvements while empowering a skilled nursing team to improve claim outcomes and provide strategic support in insurance claims ma...

Accelerate IT Service Management excellence by driving platform strategy, enhancing processes, and fostering collaboration to ensure effective service delivery and operational efficiency across teams...

Take ownership of a client-facing leadership role, managing daily operations across multiple service teams to deliver exceptional experiences and ensuring seamless front-of-house and facilities operat...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Accelerate customer adoption and engagement strategies for mid-market accounts, utilizing data insights to enhance satisfaction and drive growth. Collaborate across teams to ensure successful use of o...

Elevate team performance as you develop and lead 10-15 associates, driving sales and customer satisfaction through training, operational excellence, and strategic execution to enhance overall store su...

Drive strategic account management and advanced customer service for large accounts, ensuring seamless delivery and strong relationships at all levels. Collaborate effectively while managing contractu...

Lead the maintenance team in a fast-paced, high-volume environment. Oversee preventative maintenance programs, manage contractors, ensure operational compliance, and handle budget controls while foste...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of our critical technology infrastructure by resolving complex technical challenges and enhancing operational efficiency. Collaborate with stakeholders to drive process improvement an...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Lead the charge in optimizing club operations and profitability while fostering a high-performance culture and member engagement. Enhance team capabilities and streamline processes to achieve strategi...

Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...

Explore impactful airport operations by overseeing training, workforce planning, and vendor performance while ensuring efficient staffing and resource management to meet operational goals...

Own and elevate an AI-first customer support function by leading a dynamic team to deliver exceptional service, manage costs, and drive continuous improvement while collaborating across departments to...

Accelerate your career by leading a dynamic team to enhance outsourced service delivery and optimize IT performance. You will drive quality improvements, manage stakeholder relationships, and ensure c...

Join as a key leader overseeing operational excellence and service delivery for elite enterprise clients. Drive transformation through automation and strategic communication, enhancing customer experi...