Customer Service Manager Jobs in New York, NY

Transform customer service into an AI-driven experience that enhances satisfaction, reduces costs, and builds long-term value for the organization. Lead strategic initiatives and partnerships to eleva...

Join a team that's redefining TV advertising technology and driving product strategy for programmatic initiatives across global platforms. You'll lead innovation and execution, ensuring the scalabilit...

Manage a high-performing team of Client Associates to drive operational efficiency and compliance. Enhance digital adoption and streamline onboarding processes while acting as a liaison between variou...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Optimize customer satisfaction and operational performance by leading a Managed Services Engineering Team, enhancing service delivery, and aligning engineering efforts with strategic goals and custome...

Drive exceptional in-home sales performance through effective coaching, targeted development, and expert guidance, ensuring a superior customer experience and enhanced consultant skills in a dynamic f...

Build strong client relationships as a trusted partner following post-sale, ensuring successful execution and optimization of TV advertising campaigns while collaborating across teams to deliver excep...

Drive data-driven insights for cross-functional teams, transforming complex analytics into strategic narratives that enhance customer service leadership's decision-making capabilities while maintainin...

Lead the charge in defining Customer Success for a new product, partnering across teams to improve client engagement and outcomes while shaping playbooks and strategic initiatives for long-term growth...

Transform client experiences by leading strategic account management for high-end culinary activations. Drive seamless operations and foster partnerships with up to 30 hospitality vendors, ensuring ex...

Champion client success and team growth by managing top-tier accounts, mentoring staff, and driving account stewardship in a dynamic media environment to achieve campaign excellence and enhance brand...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...

Drive exceptional conference and event experiences by leading a dynamic hospitality team. Elevate service excellence through strategic planning, operational oversight, and fostering client relationshi...

Elevate integrated marketing strategies by managing global campaigns and client relationships. Drive day-to-day operations, foster collaboration across teams, and deliver high-quality brand initiative...

Drive employee relations by managing complaints, conducting investigations, and advising on compliance. Collaborate with leaders to resolve complex issues, enhance workplace culture, and implement eff...

Build a safer driving future by overseeing fleet safety operations, coaching drivers, ensuring DOT compliance, and leveraging data insights to enhance safety protocols across transportation offices...

Unlock safety excellence by leading driver training and compliance efforts. Drive continuous improvement in fleet operations while ensuring adherence to DOT regulations and using data to maximize safe...

Drive excellence in fleet safety by managing DOT compliance, training drivers, and implementing best practices. Leverage data to enhance safety protocols, ensuring a culture of safety and performance...

Lead the charge in enhancing customer satisfaction by managing the Customer Account Specialist team, collaborating with cross-functional partners, and mitigating issues through strategic initiatives...

Partner with us to drive client success and account growth through strategic media collaboration, ensuring seamless campaign execution and fostering long-term client relationships while balancing deta...

Lead the management and growth of key client accounts while understanding their needs. Drive business success through relationship building, tailored solutions, and collaboration with internal teams t...

Join a team that's focused on building and enhancing relationships with large managed care accounts. Utilize your expertise in account management to drive customer satisfaction, explore upselling oppo...

Take ownership of CRM strategies and campaign management to enhance B2B marketing effectiveness. Collaborate with cross-functional teams to optimize data-driven marketing initiatives, ensure data qual...

Lead the charge in enhancing operational excellence for franchisees by driving process improvements and supporting business initiatives across a diverse range of store systems. Collaborate with teams...