Customer Service Manager Jobs in New York, NY

Transform customer experiences through strategic onboarding and success management. Collaborate across teams to drive product mastery and enhance user adoption. Be the key liaison that champions custo...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Transform the onboarding, operational, and administrative experiences for our communications products. Own end-to-end processes, collaborate with cross-functional teams, and drive measurable outcomes...

Pioneer enterprise growth by leading a high-impact sales team, driving complex deals, and fostering strategic client relationships in a dynamic AI landscape...

Transform customer care excellence by leading service quality initiatives across teams, ensuring alignment with operational goals while embracing a culture of data-driven improvement and accountabilit...

Shape the future of fleet operations by leading client services, optimizing team performance, and fostering strong customer relationships to drive growth and satisfaction in a high-volume environment...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Play a key role in managing business services by ensuring operational excellence, compliance, and effective communication with staff and partners. Support onboarding, client service inquiries, and mar...

Elevate guest experiences by leading the greeter and server teams to uphold service excellence and brand standards while fostering a positive work environment aligned with organizational values...

Accelerate your career by leading greeter and server teams, ensuring exceptional guest experiences and upholding brand standards in a dynamic service environment through training, performance manageme...

Join a dynamic team to manage strategic accounts, deepen client relationships, and drive revenue growth in enterprise sales. Utilize your expertise in complex solutions to exceed targets and deliver e...

Join a team that's focused on driving campaign success across various industries. Manage client relationships while ensuring optimal performance and satisfaction through strategic collaboration and pr...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Drive impactful delivery by leading cross-functional teams to achieve enterprise objectives. Own Disciplined Agile processes to ensure high performance, while teaching delivery excellence and translat...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Join a dynamic team to drive commerce strategies and optimize performance across multiple platforms, including Amazon and Criteo. Ensure achievement of client revenue goals through expert account mana...

Contribute to operational excellence by leading support services and vendor operations, enhancing the efficiency and quality of multiple interlinked teams, while managing vendor relationships, budget...

Drive operational excellence by leading teams in vendor management, cost control, and process improvement. Focus on enhancing efficiency and quality across multiple service lines while ensuring strong...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Manage financial operations and ensure accurate reporting while leading accounting staff. Collaborate cross-functionally to provide insights and maintain compliance, driving process improvements in a...

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

Drive innovation in data solutions by owning BI products and strategies, enhancing data governance, and leading cross-functional initiatives to modernize client operations and streamline data workflow...

Partner with us to drive customer success and strategic growth across enterprise accounts, fostering relationships and delivering impactful PLM solutions within the fashion and retail sectors to maxim...