Customer Service Manager Jobs in New York, NY

Help us ensure strategic customers succeed with tailored solutions and expert guidance. This role involves building relationships, advocating for customer needs, and driving value through effective te...

Champion customer engagement by leading a high-performing team to optimize supply chain initiatives and enhance partnerships with Grocery and HIPE retailers. Drive accountability, data analytics, and...

Explore an opportunity to lead and inspire a dynamic sales team, driving card adoption and developing robust pipelines. Your expertise will help shape our innovative sales environment as we grow and e...

Tackle complex enterprise projects across functions, driving alignment and execution. Collaborate with teams to deliver strategic initiatives, manage risks, and foster relationships with stakeholders...

Lead the charge in optimizing technical support operations, driving efficiency through automation and AI, while mentoring a high-performing team to enhance service delivery for over 35,000 associates...

Drive technical support excellence by overseeing a high-performing team, championing automation and self-service solutions, and ensuring seamless service delivery for 35,000+ associates across the org...

Lead the charge in managing a dynamic Technical Support team, enhancing operational efficiency through automation and innovation while delivering top-notch service to over 35,000 associates across the...

Lead the charge in optimizing technical support operations, driving innovation and efficiency through AI and automation while mentoring a high-performing team dedicated to servicing a large user base...

Champion customer experience by managing onboarding, relationship, and support initiatives while leading a team. Drive operational success and collaboration across various functions to enhance service...

Lead the charge in enhancing store performance and customer satisfaction while driving sales and managing staff. This hands-on leadership role requires strategic oversight, strong communication skills...

Transform risk management by overseeing claims, conducting coverage analysis, and ensuring effective resolution of complex scenarios while collaborating with diverse stakeholders across jurisdictions...

Transform the funeral home industry by managing multiple locations, driving growth, and exceeding client expectations. Lead financial oversight, enhance operational efficiency, and develop a skilled t...

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

Drive exceptional service and operational efficiency for broker-dealer clients by leading strategic initiatives, enhancing client relationships, and managing projects that optimize their overall exper...

Join a team that seeks an ambitious leader to drive growth for a B2C SaaS company. You will transition to CEO by optimizing strategy and execution, enhancing customer journeys, and improving revenue w...

Innovate and drive ecommerce excellence by managing site operations, digital merchandising, and content for a dynamic online retail environment. Collaborate across teams to enhance the customer journe...

Drive customer success by ensuring adoption and value realization through effective relationship management, technical consultation, and cross-functional collaboration, ultimately enhancing customer s...

Join a dynamic team as you guide enterprise customers through complex implementations, enhancing their operational capabilities. Leverage your interpersonal skills to build lasting relationships and d...

Elevate our marketing impact by leading integrated campaigns that resonate. Collaborate cross-functionally to drive brand awareness and engagement, managing projects from concept to optimization while...

Drive the performance and development of a dedicated on-site staffing team, ensuring optimal talent allocation, fostering client relationships, and overseeing employee lifecycle activities to enhance...

Lead the charge in staffing excellence by managing top-tier technical teams at client sites. Drive employee success through effective recruitment, coaching, and continuous performance evaluation, ensu...

Join a team that's redefining culinary excellence, overseeing kitchen operations, menu development, and quality control. Collaborate with chefs, manage staff, and elevate food service while ensuring h...

Collaborate with diverse customers to drive adoption and success with GitLab's DevSecOps platform. Transform strategic goals into actionable success plans while guiding customers on technical journeys...

Drive catering sales success by orchestrating corporate and social events. Lead negotiations, optimize hotel revenue, and ensure exceptional guest experiences. Collaborate cross-departmentally to exec...

Elevate your career by driving sales for corporate and social catering events, balancing negotiation and client relationships. Play a key role in maximizing hotel revenues while ensuring exceptional s...