Customer Service Manager Jobs in Morgan Hill, CA

Drive progress at our residential recovery program by leading direct service staff, overseeing hiring, training, and development, and ensuring high-quality client care while adhering to all regulation...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Join a team that's focused on driving growth through strategic relationships. Engage with medium-to-large government and education clients to deliver complex technology solutions, fostering strong par...

Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...

Lead a cross-functional team to manage multiple accounts, ensure operational excellence, and foster client relationships. Drive strategies to achieve financial and operational goals while supporting c...

Join a team that's transforming customer support through innovative solutions and technologies. Leverage your expertise to optimize service delivery, lead strategic initiatives, and drive impactful ch...

Lead the charge in maximizing customer success by driving system performance through collaboration with engineering and operations, ensuring seamless automation integration and continuous improvement...

Drive compliance excellence by overseeing testing, monitoring, and policy support. Lead a team to ensure regulatory adherence, enhance communications, and manage operational challenges while collabora...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Lead and elevate guest services by managing team operations, ensuring exceptional guest experiences, and fostering collaboration across departments in a vibrant, tech-forward hotel environment...

Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...

Innovate culinary experiences by leading a team to ensure quality, safety, and exceptional service while managing budgets and client relations for optimal food operations...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Transform client engagement through innovative prospecting and strategic B2B sales initiatives. Drive growth by building relationships, closing deals, and collaborating with teams to deliver tailored...

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Transform the onboarding, operational, and administrative experiences for our communications products. Own end-to-end processes, collaborate with cross-functional teams, and drive measurable outcomes...

Manage the multi-location district operations, coordinating finance, HR, IT, and support functions. Drive strategic goals, analyze performance, and ensure regulatory compliance while fostering a posit...

Empower excellence in district operations by leading financial, HR, and administrative activities. Foster teamwork and drive strategic planning to achieve operational goals across multiple locations w...

Drive excellence in service management by leading teams, meeting goals, and ensuring high-quality customer interactions while fostering a collaborative and efficient work environment...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...