Customer Service Manager Jobs in Marlborough, MA

Engage with multifamily clients to build and maintain strategic relationships that drive business success. Oversee account management, enhance customer adoption, and lead initiatives that promote long...

Contribute to customer success as a manager, enhancing engagement and ensuring customer satisfaction through effective software utilization and strategic growth initiatives in diverse industries...

Shape operational excellence by leading multiple contracted services, managing relationships, and driving customer satisfaction while meeting financial goals in a dynamic environment. Join our team to...

Shape your career by driving channel strategy and partner performance, enhancing distributor capabilities, and achieving sales targets in the ultrasound market. Influence growth and execution with aut...

Champion customer satisfaction by leading Customer Care strategy, performance, and innovation across diverse product lines while ensuring operational excellence and team development to enhance custome...

Optimize cloud operations by leading a skilled team of engineers. Oversee platform design and security for global SaaS products while managing tasks and fostering cross-department collaboration for se...

Champion service delivery excellence across multiple domains, ensuring adherence to SLAs and KPIs. Collaborate with key stakeholders to drive operational improvements and uphold quality standards in a...

Pioneer the delivery of high-quality services across multiple domains in a complex environment. Drive improvements, manage client relationships, and ensure compliance with SLAs while leading a dedicat...

Deliver integrated communications to enhance engagement and brand reputation. Collaborate with teams to create compelling content, execute campaigns, and support events, driving strategic priorities a...

Lead the charge in managing a client service team, ensuring exceptional service delivery and satisfaction through strong relationships and oversight of complex client needs across multiple disciplines...

Manage complex cross-capability projects to produce dynamic digital experiences for Fortune 500 clients, while leading junior team members and implementing best practices within the Project Management...

Champion strategic initiatives by leading client engagements in wealth management. Drive project delivery, manage relationships, and foster team development while navigating complex business transform...

Champion community engagement by designing strategies to enhance outreach and trust. Collaborate with stakeholders to address concerns, build partnerships, and represent the organization in public for...

Transform digital marketing operations by leading web content strategy and optimization efforts, fostering collaboration with cross-functional teams to create engaging user experiences that drive dema...

Advance the Insurance sector by managing high-value accounts, driving growth through strategic sales engagement, and leveraging AI-driven solutions to meet customer needs while navigating complex sale...

Lead the Operations Training function, enhancing onboarding, building trainer capabilities, and designing impactful learning experiences to elevate performance across teams and support operational exc...

The Associate Customer Success Manager at Five9 will act as a trusted partner for customers, addressing their issues and providing effective solutions. This role involves collaborating with cross-func...

Join a team that's dedicated to driving customer expansion through strategic account management. You'll cultivate relationships, identify growth opportunities, and leverage consultative sales techniqu...

Support the success of CRM implementations across North America. Drive team performance, foster customer relationships, and optimize service delivery to ensure effective commercial growth and enhance...

Accelerate progress at our brand by developing compelling digital content, executing strategic e-commerce campaigns, and optimizing online presence to enhance visitor engagement and drive bookings in...

The CRM Manager will lead the North America Commercial Services team, driving the success of Vault CRM projects and optimizing service delivery within the life sciences sector. This role involves buil...

Shape global sales compensation strategies and optimize plans to drive revenue and seller performance. Collaborate across teams to ensure compensation aligns with business priorities and delivers oper...

Lead the charge in managing a high-performing Service Desk team supporting external clients. Drive continuous improvement and ensure reliable service through hands-on leadership, collaboration with en...

Drive customer success by fostering adoption of our automation platform. Support clients from onboarding through renewals, identify opportunities for expansion, and collaborate with internal teams to...

Drive demand and revenue growth by leveraging data and AI in customer journey design. Contribute to integrated marketing strategies that create leads, conversion, and measurable business outcomes in f...