Customer Service Manager Jobs in Laurel, MD

Grow your career with a dynamic role focused on strategic sales and client relationship development. You'll leverage your experience to identify opportunities and drive new business growth, while coll...

Lead financial reporting and compliance in retail accounting, manage monthly close processes, and collaborate with external auditors while driving system improvements and ensuring accuracy and integri...

Join a team that monitors the performance of paratransit services, ensuring compliance with safety and operational standards. Manage data, inspections, and reporting while coordinating with multiple s...

Lead the charge in ensuring compliance and quality oversight for a vital paratransit contract, supporting operations and safety efforts. Collaborate with management to uphold service standards and add...

Champion the delivery of client-facing projects as you lead cross-functional teams, ensuring alignment with project goals, timelines, and budget. Drive partnerships and enhance collaboration with Glob...

Shape the future of resource management by overseeing consultant allocation, enhancing operational efficiency, and fostering collaboration across teams to ensure successful project delivery and stakeh...

Join a team that's driving web excellence by enhancing user experiences and optimizing performance across institutional channels, with accountability for KPIs and strategic web direction...

Drive strategic initiatives by leveraging data insights to enhance customer experiences, optimize product offerings, and lead modeling efforts for a major enterprise business function, significantly i...

Grow your career with a vital role fostering enterprise customer relationships. Collaborate across teams to drive strategic conversations, enhance value, and ensure client success through innovative s...

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

Lead the charge in enhancing field execution for multiple data center projects. Oversee workforce allocation and safety while ensuring installation quality and productivity across a team of Superinten...

Lead the charge in driving operational strategy and execution for Customer Support, fostering cross-functional collaboration, and enhancing efficiency through innovative tooling and unified processes...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Accelerate strategic initiatives by driving data-driven growth strategies. Collaborate cross-functionally with various teams to identify opportunities, manage projects, and implement impactful changes...

Take ownership of complex month-end close processes, ensuring GAAP compliance while collaborating across teams to enhance automation and data integrity in a fast-paced, high-growth environment focused...

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Lead critical projects in Lit and Dark Fiber services, ensuring stakeholder alignment and project execution. Collaborate cross-functionally to enhance service delivery and achieve customer satisfactio...

Champion end-to-end project management to drive fiber service implementation and delivery. Collaborate across teams to meet customer requirements, ensuring timelines, budgets, and quality standards ar...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Shape the future of healthcare service partnerships by driving client satisfaction, managing strategic projects, and leading operational excellence across key accounts to foster business growth and re...

Lead the charge in elevating the performance of the Testing Department while mentoring staff and ensuring exceptional customer service. This role fosters a culture of safety and excellence, collaborat...

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

Drive the evolution of a comprehensive Customer Success Operations program, ensuring strategic alignment, stakeholder engagement, and measurable outcomes across diverse operational environments in sup...

Champion customer success at a pivotal federal AI initiative. Drive stakeholder engagement, service adoption, and strategic alignment in a dynamic environment while refining a comprehensive success op...