Customer Service Manager Jobs in Hopkinton, MA

Unlock potential as you lead and develop a team of service engineers, driving operational excellence and customer satisfaction across your region while managing resource coordination and service deliv...

Lead cross-functional initiatives to optimize vendor governance, drive performance, and enhance service delivery. Collaborate with business units to ensure compliance and risk management while alignin...

Drive contact center transformation by leveraging innovative technologies, leading projects, and enhancing client interactions while fostering high-performing, diverse teams focused on operational exc...

Engage a dynamic sales team, driving growth through strategic initiatives, customer education, and data-driven insights, while fostering strong relationships and navigating a competitive landscape acr...

Join a team that's driving growth in the Data Centre sector, focusing on sales of cutting-edge power solutions. This strategic role involves relationship-building, forecasting, and collaboration with...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Champion client relationships by driving account growth and retention. Leverage insights and data to enhance service delivery while collaborating with teams to ensure satisfaction and alignment with c...

Lead the charge in empowering customers to achieve their business goals through strategic partnership and effective use of innovative technologies like AI and automation, ensuring successful adoption...

Take ownership of managing and optimizing sales teams for enterprise solutions, driving revenue growth while ensuring excellent service and training. Collaborate across teams to enhance performance ob...

Unlock potential by leading the sales strategy for the Transportation & Logistics sector, forging impactful relationships and driving industry-changing results. Inspire your team and influence clients...

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

Partner with us to lead cross-functional product and technology projects. Drive alignment across multiple teams to ensure successful delivery of client solutions and enhancements while fostering relat...

Drive client success by managing Client Service Team operations, ensuring profitability, building relationships, and delivering tailored solutions. Oversee financial analyses, compliance, and integrat...

Join us in driving growth as you manage a diverse portfolio, enhance client relationships, and implement strategic services to boost hearing aid sales and customer retention across designated territor...

Contribute to the success of a dynamic call center team while overseeing operations, scheduling, and quality service delivery. Engage with staff and stakeholders to resolve issues, enhance efficiency...

Play a key role in driving customer success and digital transformation through effective account management, strategic collaboration, and impactful presentations in the manufacturing sector...

Innovate and elevate contact center performance by managing vital knowledge management processes, developing SOPs, and training staff to enhance operational efficiency and client satisfaction...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Lead the vision and execution of product strategy through deep analysis and collaboration across teams, driving product success and delivering customer value in a dynamic environment. Oversee developm...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Join a team that's driving innovative global brand campaigns across advertising, media, and sponsorships. This role is perfect for early-career professionals eager to learn and contribute to a dynamic...

Inspire transformation in contact centers by leveraging data and AI, managing innovative solutions, and mentoring teams to enhance client experiences while driving strategic planning and project succe...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Empower customer success by managing relationships, driving account growth, and ensuring clients achieve business value through technology. Serve as a trusted advisor in engineering, quality control...