Customer Service Manager Jobs in Herndon, VA

Join a team that's driving revenue growth by enhancing marketing and sales operations through strategic data analysis and automation. Leverage your HubSpot expertise to optimize CRM processes, support...

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Lead the charge in restaurant operations, managing a team to ensure exceptional hospitality, culinary excellence, and profitability, while nurturing client relationships and employee development for a...

Empower operational excellence by leading service delivery, optimizing client satisfaction, and driving team development in a dynamic environment. Elevate performance through strategic mindset and dat...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Join a team that's managing helpdesk operations and driving quality service delivery for a federal client. Lead service performance, compliance, and customer satisfaction while coordinating staff and...

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

Transform customer success in cybersecurity by leading a dedicated team of CSMs. Drive engagement and solutions while maximizing value for our enterprise clients, fostering innovation, and establishin...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

Join a dynamic team as you lead and innovate high-performance programs, driving client success through strategic planning and personnel management while achieving targeted business outcomes and delive...

Unlock your potential as a strategic advisor, guiding organizations to leverage innovative Appian technologies, enhancing customer success through collaborative engagement, business alignment, and pro...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...

Lead the charge in developing and executing strategic external communications that enhance brand perception and engage key audiences. Manage a team to implement innovative marketing strategies across...

Tackle complex client needs by strategically managing relationships, improving services, and advocating for client success. Collaborate cross-functionally to ensure operational excellence and drive re...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...