Customer Service Manager Jobs in Herndon, VA

Take ownership of IT project management, leading teams through the software development lifecycle to deliver innovative solutions, drive client engagement, and ensure successful project delivery with...

Champion innovative go-to-market strategies for products, driving awareness and adoption. Collaborate with cross-functional teams to develop compelling messaging, execute campaigns, and leverage custo...

Innovate global CMC regulatory strategies and submissions for biological products. Ensure high-quality compliance with US and Canadian regulations, while collaborating cross-functionally to manage lif...

Drive the performance of AI-powered Help Agents to enhance customer satisfaction by optimizing resolution rates, collaborating across teams, and implementing data-driven strategies for continuous impr...

Tackle supply chain challenges by leading analytical projects to optimize costs and uncover growth opportunities. Collaborate with cross-functional teams to design and implement innovative solutions t...

Engage as a strategic leader, transforming escalation management into a proactive force for excellence and customer satisfaction, mentoring your team to elevate their analytical capabilities while dri...

Shape the future of emergency services by overseeing complex technical projects and initiatives. Collaborate closely with diverse teams to ensure successful program delivery, adhering to quality stand...

Grow your career by managing strategic accounts, driving revenue, and fostering long-term relationships. Leverage expertise in solution selling and account management to deliver customer-centric strat...

Lead end-to-end delivery of a federal website modernization program, managing scope, schedule, and quality from design to multi-year operations. Collaborate with clients, oversee technical teams, and...

Shape product strategy by identifying user and stakeholder needs, converting them into actionable product goals. Collaborate closely with teams to deliver high-value outcomes for federal clients while...

Inspire and lead a talented software development team, ensuring seamless integrations and timely delivery of high-quality solutions that meet business needs and drive innovation across various departm...

Unlock your potential by leading cash operations and financial modeling. Collaborate across teams to enhance treasury functions and drive strategic analysis, optimizing processes as you grow in this i...

Unlock a transformative career as a key player in healthcare sales, navigating complex decision-making processes, building relationships with diverse stakeholders, and driving impactful solutions that...

Optimize AI-driven customer success operations by managing technology infrastructure, enhancing workflows, and ensuring data integrity to enable intelligent, scalable engagement across customer journe...

Drive cloud operations by managing a global team to ensure secure, efficient, and compliant cloud environments. Play a key role in deploying applications, maintaining SOC2 standards, and enhancing inf...

Engage in transforming customer interactions by leading a dedicated team, enhancing service delivery, and driving sales outcomes in a dynamic retail environment focused on elevating customer experienc...

Lead the charge in enhancing service quality for utility-scale solar projects by developing compliance strategies and asset management plans that maximize performance and reliability, driving continuo...

Manage and execute medium-scale projects from concept to completion, guiding cross-functional teams to deliver on time and within budget while fostering collaboration and mitigating risks effectively...

Manage and enhance compensation programs, ensuring alignment with goals and compliance. Drive creative solutions for pay programs while analyzing compensation data to support organizational success an...

Drive impactful employee relations by leading investigations, coaching managers, and analyzing workforce trends. Partner with business leaders to cultivate a culture of accountability and compliance...

Champion the execution of exceptional catering operations to drive client satisfaction and business success. Collaborate with teams to innovate and enhance service delivery while leading and developin...

Shape the future of operations management by leading client-focused teams, optimizing revenue cycle performance, and ensuring seamless communication across billing, collections, and claim resolution w...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Engage in managing the Service Center, ensuring 24/7 IT support for 40,000+ users worldwide. Oversee incident management, Desktop Support, and optimize customer support processes while collaborating w...

Empower your career by leading a dynamic retail team to inspire exceptional customer service and drive sales. Cultivate a thriving store culture while mentoring top talent and exceeding operational go...