Customer Service Manager Jobs in Hagerstown, MD

Champion the delivery of enterprise technology initiatives by coordinating cross-functional teams and managing project lifecycles, ensuring alignment with business objectives while navigating risks an...

Transform incident management processes and lead a team to enhance operational efficiency. Drive AI adoption and ensure seamless communication during high-severity incidents while fostering a culture...

Grow your career with a senior-level role driving client-centric implementations and service excellence while enhancing operational processes through cross-functional collaboration and strategic partn...

Lead customer program management initiatives, acting as the bridge between engineering and clients to optimize operations, enhance customer satisfaction, and drive successful project delivery across c...

Take ownership of safety initiatives across our fulfillment network, ensuring compliance and injury prevention. Lead audits and promote a proactive safety culture while working closely with operations...

Drive performance and safety in the Assembly organization by coaching your team, implementing standardized work practices, and developing employees to meet production goals, fostering high engagement...

Lead the charge in project management by collaborating with stakeholders to deliver comprehensive plans that encompass scope, budget, and timelines while ensuring effective communication and risk mana...

Join a dynamic Customer Success team to drive value for Fortune 500 clients, manage strategic relationships, and enhance software adoption to achieve successful business outcomes in a collaborative, h...

Advance customer loyalty by managing relationships, analyzing needs, and optimizing processes. Lead onboarding and create strategies for enterprise clients, ensuring high satisfaction and strategic al...

Pioneer your career as a key player driving merchant services sales. Specialize in business development for small companies, cultivating relationships and managing a robust sales pipeline to achieve y...

Take ownership of product management for payment solutions, overseeing lifecycle, compliance, and market strategy. Collaborate with cross-functional teams to enhance product performance and drive cust...

Inspire client success by managing relationships, ensuring satisfaction, and fostering collaboration across teams. Engage proactively with clients to understand their needs, drive value, and contribut...

Optimize operations in high-volume e-commerce fulfillment centers by leading teams, validating system capabilities, and establishing efficient workflows to drive scalable and successful launch initiat...

Support strategic financial objectives by managing billing and cash operations, ensuring compliance and efficiency in processes. Drive continuous improvement and lead a team to enhance cash flow and r...

Champion the employee relations strategy across North America, serving as a trusted advisor while leading workplace investigations. Drive consistency, compliance, and a positive culture, balancing emp...

Lead revenue performance in a dynamic environment, driving improvements across reimbursement processes, managing multi-level teams, and enhancing operational workflows. Shape strategic initiatives tha...

Drive successful Warehouse Management System implementation projects globally, partnering with clients and Agile teams to ensure project timelines, functional specifications, and on-site training are...

Join us to establish and lead the Internal Audit program, executing risk-based audits, evaluating governance and controls while partnering with key stakeholders to enhance oversight and contribute to...

Engage in shaping data privacy strategies by overseeing compliance, risk mitigation, and operational execution. Collaborate with cross-functional teams to ensure effective implementation of privacy pr...

Lead and modernize a multi-million-dollar Direct Mail program, integrating it into an omnichannel strategy. Utilize audience data and analytics to enhance performance across acquisition, retention, an...

Drive the global Salesforce strategy by leading architecture, delivery, and evolution for enhanced business processes across the customer lifecycle, shaping an intelligent, AI-native enterprise platfo...

Manage Tier 1 Service Desk operations, ensuring high-quality support and compliance with Service Level Requirements while continually improving processes and enhancing customer satisfaction in a fast...

Innovate product marketing strategies by developing compelling messaging, executing go-to-market initiatives, and collaborating cross-functionally to drive revenue growth and customer engagement...

Shape product strategy and profitability through managing premium growth across multiple states, collaborating with cross-functional teams to drive growth while ensuring compliance and alignment with...

Champion the modernization of the Deltek Vantagepoint ecosystem, driving automation, data integrity, and analytics across Finance, IT, and HR functions for enhanced business growth and streamlined wor...