Customer Service Manager Jobs in Grand Rapids, MI

Transform operational processes and enhance efficiency through strategic development and continuous improvement initiatives within the Project Operations and Risk group, driving successful project del...

Elevate brand reputation by developing dynamic communications strategies that showcase industry leadership in cybersecurity and AI, ensuring impactful media engagement and aligning team narratives for...

Lead strategic sourcing initiatives and supplier management for key categories. Collaborate with HR and Legal leaders to optimize procurement strategies and enhance service delivery. Drive cost saving...

Tackle the challenges of a $5M+ paid media program, driving strategy, measurement, and team building. As a people manager, you'll shape the future of the function, collaborating with cross-functional...

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

Unlock potential by defining frameworks and processes that streamline revenue operations, enhance team collaboration, and improve customer journeys, driving a high-impact revenue function as part of a...

Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

Transform operations by overseeing reconditioning lines, ensuring production goals are met while driving continuous improvement, fostering team growth, and upholding safety standards in a dynamic envi...

Engage in technical presales as you partner with sales teams to deliver innovative customer service automation solutions. Leverage your expertise in AI, analytics, and customer engagement to enhance s...

Drive effective onboarding and enablement for SDRs, managing multiple projects while enhancing skills and strategies that accelerate ramp-up and improve pipeline generation. Collaborate with teams to...

Join a team that's focused on transforming fraud detection through AI. In this role, you'll lead analytics initiatives, design optimization strategies, and communicate findings to stakeholders, all wh...

Shape the future of education by leading go-to-market strategies for innovative Science products. Collaborate with cross-functional teams to create impactful messaging, drive sales enablement, and sup...

Innovate cutting-edge customer engagement solutions by architecting enterprise-scale contact centers utilizing Salesforce and AI technologies, enhancing customer satisfaction and operational efficienc...

Drive customer success by managing relationships and renewals for enterprise accounts. Utilize strategic insights to ensure customer satisfaction and outcomes, facilitating adoption and growth of the...

Drive impactful marketing strategies to elevate brand presence and enhance client engagement. Collaborate with cross-functional teams to develop innovative campaigns that increase revenue and optimize...

Champion excellence in facilities maintenance by leading a skilled team to ensure operational efficiency, safety, and compliance across multiple locations, while fostering a sustainable environment fo...

Champion marketing initiatives as you drive product launches and customer engagement. Collaborate across departments to craft impactful messaging and create compelling content, enhancing customer expe...

Empower supply chain operations by translating complex business needs into functional solutions. Serve as a key technical expert, optimizing the o9 platform and driving analysis and design to enhance...

Empower growth in the renewable energy sector by driving sales in the Northeastern U.S. You will build strong customer relationships, develop new leads, and implement strategic plans to enhance market...

Lead billing operations while ensuring accuracy, compliance, and team efficiency. Optimize workflows, enhance customer service, and manage the integration of systems in a collaborative environment foc...

Pioneer your career as a Product Marketing Manager, driving strategy and collaboration across teams. Own product positioning, messaging, and launches while enhancing market impact in B2B SaaS. Your ex...

Help us drive IT Services sales across North America by connecting with clients in key industries, crafting tailored digital transformation solutions, and building lasting relationships with senior st...

Join us to lead product strategy for a cutting-edge SaaS platform, enhancing auto repair services. Collaborate cross-functionally while leveraging AI to drive impactful product innovations and maintai...

Transform client experiences by driving technical solutions and collaboration. Engage closely with teams to deliver exceptional service and drive product enhancements that ensure customer satisfaction...