Customer Service Manager Jobs in Glen Allen, VA

Join our team as a vital point of contact for clients, nurturing relationships and ensuring seamless communication between customers and internal teams. Lead account management and problem resolution...

Join a dynamic team to lead AI and machine learning project delivery, driving innovation and operational excellence while mentoring talent and fostering client relationships for impactful insights...

Engage in compliance oversight for advertising and marketing efforts. Collaborate with legal and business teams to ensure adherence to regulations while providing expert guidance and support to mainta...

Elevate AI product innovation by guiding cross-functional teams from strategy to market launch. Leverage customer insights and data analytics to drive product strategy, testing, and performance tracki...

Unlock your potential as a Sr. Account Manager, driving publisher relationships, maximizing account growth, and enhancing operational excellence for high-priority media accounts. Your impact will shap...

Architect a dynamic field events strategy that drives engagement and generates pipeline. Collaborate with sales teams and refine outreach strategies to maximize conversion rates, ensuring impactful ex...

Accelerate product innovation by developing strategies that drive business goals and enhance market offerings. Collaborate cross-functionally to manage product lifecycle and leverage data insights for...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...

Optimize global paid media campaigns across major platforms, driving strategy through execution and analysis. Collaborate with cross-functional teams in a dynamic environment to enhance targeting and...

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

Transform the enterprise customer experience by building strategic relationships and driving measurable outcomes through effective platform adoption and technical expertise in a fast-paced AI-driven e...

Empower product understanding and adoption through clear messaging and strategic go-to-market execution. Collaborate across teams to drive initiatives that elevate product positioning, enhance custome...

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

Champion exceptional customer experiences as you drive service excellence, manage leaders, and enhance operational performance within Specialty Customer Care Teams. Partner strategically and deliver r...

Play a key role in optimizing logistics for enhanced operational efficiency, ensuring timely delivery from manufacturing to distribution centers, while leading a cross-functional team to achieve busin...

Lead the charge in optimizing localization production workflows for digital learning, ensuring high-quality and accessible content across multiple languages and platforms while troubleshooting complex...

Drive customer success by enhancing engagement and boosting revenue in the SaaS sector. Support enterprise customers through strategic relationship management while identifying upsell opportunities an...

Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

Drive operational excellence across manufacturing activities, ensuring production meets efficiency and quality goals while fostering a culture of continuous improvement and safety compliance through e...

Lead a skilled team of claims professionals in managing Commercial General Liability claims of varying complexity across multiple jurisdictions, ensuring operational excellence, customer satisfaction...

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

Drive successful infrastructure delivery initiatives across hybrid environments, balancing demand and capacity. Collaborate with engineering and business stakeholders to ensure alignment on strategic...

Lead the charge in developing a high-performing team of Business Analysts to drive consistent delivery of quality analysis. Establish standards and enhance collaboration with product, technology, and...