Customer Service Manager Jobs in Fairfax, VA

Transform service delivery by leading SaaS operations, ensuring incident management, and driving customer satisfaction across hosted environments through effective team coordination and operational ex...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Drive B2B growth by leading a high-performing sales team, nurturing customer relationships, and achieving key performance goals. Leverage automotive expertise and collaborative leadership to deliver e...

Unlock the potential of SAP Supply Chain Management as you lead teams and drive strategy across production, integration, and architecture. Spearhead change and navigate complex SCM landscapes to deliv...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Join a team that's dedicated to excellence in HVAC and plumbing service management. Lead operations, drive team performance, and deliver outstanding customer satisfaction while ensuring efficiency and...

Reimagine service excellence as a Service Desk Manager, leading operations to enhance IT service delivery and customer satisfaction through innovative process improvements and a focused team environme...

Lead the charge in delivering exceptional client success by overseeing a team of Implementation Consultants, ensuring timely project completions, cultivating strong client relationships, and fostering...

Shape your future by managing daily operations in a dynamic fleet maintenance environment. Engage a team and enhance service delivery for a dedicated client base while driving technical excellence and...

Lead the charge in transforming contact center operations to enhance efficiency and drive customer satisfaction through innovative strategies and technology integration while managing cross-functional...

Lead the charge in transforming contact center operations to drive efficiency and enhance customer experiences. Collaborate with clients to redefine service delivery leveraging technology, AI, and inn...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Join a team that's passionate about advancing clinical trials. As a Project Manager, you'll lead complex projects, ensuring timely delivery, quality standards, and strong client relationships while na...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...

Join a team that's redefining transportation management by optimizing pricing strategies, enhancing carrier relations, and improving route efficiency. Leverage your expertise in carrier procurement an...

Innovate in retail management by leading a Vision Center team. Oversee sales, ensure compliance, and enhance customer service. Mentor associates and engage in community outreach to drive performance a...

Unlock the potential of enterprise service management by leading CMDB lifecycle improvements, collaborating across teams, and integrating innovative AI/ML solutions to enhance data quality and operati...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Unlock your potential by leading a high-performing Customer Success team to drive exceptional customer satisfaction, engagement, and growth, while aligning with strategic business goals and fostering...

Lead the charge in building a high-performing sales team to drive strategic growth in the financial services sector, while cultivating relationships and coaching team members to achieve remarkable sal...

Empower operations by leading a 24x7 team to enhance debit transaction monitoring, driving automation and AI adoption to optimize incident response and maintain high service availability...

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...