Customer Service Manager Jobs in Fairfax, VA

Transform customer care by leading a team that ensures exceptional service delivery, operational efficiency, and continuous improvement within a dynamic call center environment...

Elevate your career by leading a dynamic Customer Service Team, ensuring exceptional support for merchants while refining processes and optimizing service delivery. Bring your leadership skills and cu...

Manage and enhance the operations of a dynamic inbound call center. Drive efficiency, foster strong relationships, and ensure high standards of service while leading a team dedicated to client satisfa...

Deliver exceptional customer service by leading high-volume call center operations, enhancing team performance, and ensuring operational excellence. Drive development and accountability among supervis...

Innovate high-volume call center operations to enhance customer trust and service quality. Lead supervisors and agents, ensuring performance standards are met while cultivating a culture of engagement...

Engage with clients as a trusted advisor, managing relationships and ensuring success with operational initiatives. Foster collaboration across teams to drive client satisfaction and promote Cotiviti...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Lead the charge in client service excellence by managing relationships, coordinating projects, and implementing solutions for successful FWA program operations. Collaborate internally and externally t...

Inspire a data-driven customer support team, overseeing daily operations, coaching agents, and driving performance metrics to enhance service quality and team development in a transformative support e...

Drive exceptional customer experiences by enhancing client satisfaction and retention through effective management and strategic initiatives while collaborating with cross-functional teams...

Strategize to lead a high-performing contact center team, driving excellence in sales conversion, operational efficiency, and technology adoption. Oversee performance management, team development, and...

Shape the success of client relationships by managing operational execution, driving project initiatives, and promoting Cotiviti's solutions. Collaborate across teams to enhance client satisfaction an...

Transform agent performance and customer growth by leveraging performance analytics, driving targeted coaching, and leading outbound initiatives to enhance revenue generation and optimize contact cent...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Lead the charge in ensuring seamless operational execution and mission alignment, leveraging your expertise to manage risks, drive outcomes, and support continuous improvement in a dynamic environment...

Transform your career by leading operational excellence within a mission-driven environment. You'll ensure strategic alignment across teams, manage risks, and drive performance to meet critical custom...

Develop and lead comprehensive Revenue Cycle Management, overseeing the entire billing process, vendor contracts, and risk adjustment, while collaborating with Clinical, Finance, and Data teams for op...

Champion exceptional service excellence by managing multiple routes and nurturing customer relationships. Elevate team performance and explore growth opportunities while ensuring compliance and operat...

Develop and manage customer relations while overseeing service operations and route performance. Lead and train personnel to drive business growth, ensure compliance, and maintain fleet efficiency acr...

Join a dynamic environment to lead Client Services and Dispatch teams, ensuring operational excellence and service quality. Develop high-performing teams through coaching and strategic oversight while...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Lead transformative CRM initiatives to enhance retail operations and boost customer engagement. Collaborate with cross-functional teams to optimize performance, drive measurable improvements, and leve...

Join a transformative team shaping the workforce of a premier federal agency. Lead strategic human capital initiatives that influence hiring and growth through effective program management and collabo...

Champion the resolution of critical customer escalations by collaborating with internal teams and managing the escalation lifecycle. Drive improvements and ensure transparency in communications to enh...

Optimize manufacturing IT operations by leading system support, enhancing service delivery, and driving digital transformation across facilities while ensuring connectivity and compliance to improve p...