Customer Service Manager Jobs in Cleveland, OH

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Lead the charge in transforming a digital sales organization, collaborating with stakeholders to enhance growth with a focus on technology, training, and strategic relationship building. Drive broker...

Shape the future of mobile service operations by driving dealer success and consistent execution. Collaborate with teams to enhance customer experiences and operational effectiveness across a diverse...

Own end-to-end brand onboarding, enhancing client success and operational scalability through strategic initiatives, quality standards, and data-driven insights, while managing complex, cross-function...

Unlock potential by managing and optimizing customer engagement strategies through high-quality lifecycle marketing and CRM campaigns, driving guest acquisition, retention, and loyalty across digital...

Pioneer operational readiness for mission-critical projects. Lead turnover planning, risk evaluation, and stakeholder coordination to ensure seamless facility transitions and operational success while...

Engage with us to shape customer success initiatives and drive growth through exceptional account management. Collaborate cross-functionally to enhance client satisfaction and optimize processes in a...

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...

Manage and execute comprehensive projects, ensuring productivity, safety, and customer satisfaction. Lead teams and serve as key customer interface, driving strategic initiatives for successful projec...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Take ownership of HR functions that drive employee engagement and compliance. Support managers in talent acquisition, coaching, and organizational development while maintaining robust HR processes acr...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Partner with us to ensure excellence in Training, Safety, and Quality across projects. You'll drive compliance, foster a proactive culture, and lead initiatives that enhance operational performance an...

Execute seamless project delivery for retail media engagements, overseeing cross-functional teams to ensure alignment and timely resolution of issues. Drive excellence in communication and risk manage...

Collaborate to drive member retention and satisfaction through exceptional service delivery. Lead a multifunctional team, develop data-driven strategies, and foster cross-functional partnerships to en...

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

Take ownership of improving franchise performance through data-driven insights. Collaborate closely with operators to translate complex data into clear, insightful recommendations that drive revenue g...

Transform internal communications by shaping strategic narratives that inform and engage employees. Collaborate with leaders to enhance culture and drive alignment while delivering impactful messaging...

Join a team that's dedicated to enhancing customer experience by driving successful software implementations and ongoing support. Lead key initiatives to maximize satisfaction and growth for users in...

Take ownership of complex PIV/PKI issues by leading a dedicated team, driving technical investigations, and ensuring compliance with federal standards to enhance identity systems and improve operation...

Lead a dynamic SMB Customer Success team, driving digital-first strategies for retention and adoption. Optimize processes and systems to manage a large customer base efficiently while fostering a perf...

Transform the B2B marketing landscape by architecting a robust demand generation strategy, leveraging content and thought leadership to drive acquisition and retention at a fast-growing company...

Elevate your career with a pivotal role managing analytics and workforce systems for customer support. Drive cross-functional performance improvements, develop KPI frameworks, and enhance operational...

Partner with us to enhance digital sales operations by leading a team, ensuring smooth campaign execution, and driving exceptional client experiences across our dynamic digital portfolio. Your strateg...