Customer Service Manager Jobs in Cleveland, OH

Drive operational excellence and enhance customer satisfaction by overseeing multiple locations. Lead, coach, and develop a team of managers, focusing on talent development and business growth in a dy...

Unlock potential by acting as the primary customer liaison, enhancing shipping strategies through strong partnerships, effective integration support, and deep parcel logistics expertise to drive optim...

Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Champion client relationships by driving account growth and retention. Leverage insights and data to enhance service delivery while collaborating with teams to ensure satisfaction and alignment with c...

Lead a dynamic team focused on delivering high-performance sales programs. Collaborate with clients to develop innovative solutions, drive business outcomes and create efficient processes while foster...

Lead the charge in optimizing food service operations across multiple healthcare facilities. Drive quality, compliance, and team development while managing budgets and enhancing resident satisfaction...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Join us in driving growth as you manage a diverse portfolio, enhance client relationships, and implement strategic services to boost hearing aid sales and customer retention across designated territor...

Champion a dynamic Customer Success team to drive retention and expansion across high-value accounts. Utilize strategic planning, operational rigor, and mentorship to ensure optimal customer satisfact...

Champion customer success and retention by leading a team of CSMs focused on high-value accounts. Drive strategic planning, operational excellence, and cross-functional collaboration to maximize custo...

Empower our customer success efforts by leading a high-performance team dedicated to strategic accounts. Drive retention, foster collaboration, and develop value realization strategies that ensure lon...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Transform financial operations by leading day-to-day accounting activities, month-end close processes, and ensuring robust internal controls while fostering high-performing teams that drive efficiency...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Champion client success by managing long-term network support, ensuring customer satisfaction and effective issue resolution while advocating for client needs and driving internal improvement initiati...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...