Customer Service Manager Jobs in Cleveland, OH

Empower client success by managing metrics, driving new opportunities, and fostering relationships. Collaborate with teams to deliver high-quality reports and innovate solutions while ensuring organiz...

Lead the charge in delivering innovative Convenience Retail Programs while collaborating with cross-functional teams to ensure timely and efficient project execution, driving business results and enha...

Drive success by leveraging strong client relationships and sales acumen to expand our sample management services in pharma and academic markets, ensuring exceptional customer service and achieving sa...

Drive project success by managing delivery, quality, and stakeholder relationships while ensuring team motivation and project control within cost and time constraints...

Lead our digital growth initiatives by innovating and optimizing AI automation, multi-channel marketing strategies, and conversion processes to enhance client engagement and revenue generation across...

Join a dynamic team as you drive process improvements and ensure high-quality client service delivery in a fast-paced environment, collaborating across internal teams to optimize benefit administratio...

Lead the Workforce Analytics consulting function, translating data into insights. Collaborate with HR and business leaders to enhance talent strategies, oversee methodologies, and coach analysts while...

Join our innovative Media Analytics team to analyze campaign data, uncover insights, and enhance decision-making. Leverage your analytical skills in a collaborative environment, driving business growt...

Lead the charge in optimizing sales operations to enhance efficiency and drive revenue growth. Collaborate cross-functionally, delivering insights and clarity to transform organizational performance w...

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

Lead post-sale customer engagement, ensuring maximum value and satisfaction for a diverse range of technical customers. Drive ongoing success through strategic onboarding, support resolution, and cont...

Drive regional growth through demand generation, optimizing campaigns in a cross-functional marketing role. Collaborate with various teams to create effective strategies that accelerate revenue growth...

Lead the development and execution of a robust knowledge management program, enhancing customer support quality and effectiveness through strategic content governance and self-service capabilities. Dr...

Drive the evolution of international participant services, shaping compliance, delivery, and enhancement strategies for stock plans while collaborating with cross-functional teams to optimize particip...

Lead a team dedicated to overseeing effective payroll tax operations across multiple states, ensuring compliance and accuracy while managing high-volume employer accounts and fostering continuous impr...

Drive operational efficiency at the intersection of finance and compliance. Collaborate with diverse teams to manage financial reporting, internal controls, and audits while optimizing processes to su...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Elevate customer success by managing 10-20 key enterprise retail accounts. Build trusted relationships and drive business value through strategic planning, data analysis, and innovative solutions whil...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Lead and optimize accounting operations for insurance transactions, ensuring compliance with regulations while managing a team. Collaborate cross-functionally for accurate reporting and drive digital...

Lead the charge in managing accounting operations across global markets, ensuring accurate financial reporting, compliance, and internal controls while mentoring a skilled team of accountants to drive...

Empower financial integrity by overseeing global accounting operations, leading a team, ensuring compliance with U.S. GAAP and international standards, and streamlining processes for accurate reportin...

Empower the future of healthcare analytics by leading AI-driven product development, from ideation to launch. Collaborate with stakeholders and engineering teams to deliver innovative solutions that t...

Join us in redefining marketing measurement by transforming data into actionable insights. You will collaborate with clients and teams to develop strategies that drive effective marketing decisions an...

Optimize brand storytelling by developing impactful content for campaigns, web, and customer marketing across diverse product lines, ensuring consistent messaging that drives engagement and conversion...