Customer Service Manager Jobs in Chicago, IL

Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...

Lead the charge in driving client success through effective project management and relationship building in a dynamic packaging design environment. Collaborate with internal teams to ensure timely, hi...

Pioneer a service center's success by overseeing operations, optimizing processes, and leading personnel. Ensure safety, compliance, and efficient resource management while enhancing customer service...

Champion customer success by managing strategic accounts, fostering partnerships, and ensuring product adoption. Leverage data-driven insights to enhance satisfaction and business outcomes while addre...

Lead financial operations by consolidating insights to enhance fiscal performance, ensuring compliance and accuracy in all accounting practices. Collaborate with departments to drive efficiency and up...

Pioneer customer success with enterprise restaurant groups. Drive retention, growth, and strategic relationships while shaping best practices. You'll be the business consultant they need to thrive in...

Drive strategy and execution for AI-integrated compensation decisions, enhancing support and fraud functionalities while improving customer experience. Collaborate across teams to foster growth, optim...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Empower community-driven employment services by overseeing operations across Illinois and Indiana, ensuring high-quality delivery while fostering collaboration, accountability, and innovative practice...

Lead and empower a team of Customer Success Managers to enhance customer satisfaction, drive retention, and leverage strategic relationships with enterprise accounts, all while fostering a culture of...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Serve as a key liaison for a portfolio of pharmaceutical clients, driving satisfaction, revenue growth, and adoption of data assets. Collaborate with cross-functional teams to deliver valuable commerc...

Drive your career with a leadership role that shapes customer service strategy, enhances team performance, and fosters exceptional client relationships while improving operational efficiency and satis...

Optimize customer engagement as a Call Center Sales Manager, leading teams to maximize conversion rates and revenue. Drive performance excellence through coaching and a high-performance culture focuse...

Manage operational excellence by developing strategies to enhance productivity, optimizing workflows, and collaborating with teams for continuous improvement in a fast-paced distribution environment...

Contribute to exceptional customer experiences by managing relationships, ensuring order accuracy, and optimizing supply chain operations. Collaborate with cross-functional teams to provide proactive...

Drive the development and oversight of an effective third-party management program, partnering with Procurement and Legal to optimize risk assessment, vendor performance, and compliance across diverse...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Empower a high-performing user experience team by leading tech support operations, ensuring seamless adoption of core tools like O365 and Jira, and enhancing user onboarding. Drive continuous improvem...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Drive efficiency and employee experience as you lead the North America People Operations team, enhancing processes, improving technologies, and fostering a customer-centric culture while partnering wi...