Care Manager

Sertoma Star Services

• $104K — $114K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in a human services related field.
  • At least one year of clinical or administrative experience.
  • Minimum one year working with individuals with mental illness, preferably using the recovery model.
  • Strong organizational skills and attention to detail.
  • Experience with community mental health resources.
  • Familiarity with Medicaid Rule 140 documentation and billing preferred.
  • Effective oral and written communication skills.
  • Valid driver's license and acceptable motor vehicle report.
  • Proficient in Microsoft Office Suite and various software applications.

Responsibilities

  • Conduct Comprehensive Service Plans (CSPs) to evaluate Class Members' needs and develop goals for their transition.
  • Perform monthly home visits for 18 months post-transition for Colbert Class Members, documenting each interaction.
  • Establish and maintain rapport with multidisciplinary teams to support quality care for Class Members.
  • Attend interdisciplinary meetings to ensure the goals of CSPs are being effectively met.
  • Act as the agency representative in weekly clinical calls, discussing case reviews and incidents involving Class Members.
  • Schedule and document all billing activities to adhere to departmental standards.

Benefits

  • Generous paid time off.
  • 12 Paid holidays.
  • Medical, dental, and vision insurance plans.
  • Employer paid basic life/AD&D insurance and long-term disability coverage.
  • Employee Assistance Program.
  • 403(b) plan with company match.
  • Tuition assistance for further education.
  • Eligibility for Public Service Loan Forgiveness program.
  • Ongoing training and development opportunities.
Full Job Description
Care Manager

Department: Community Mental Health and Counseling
Status: Full-time


Your Role

The Care Manager is directly responsible for service planning, identification of needed supports, and routine contact and home visits with Class Members who are transitioning out of long-term care environments to independent living. This position is responsible for multiple aspects of the transition process and services received during both pre and post transition. The Care Manager is responsible for collaborating with a multi-disciplinary team to ensure members' service needs are met.

Responsibilities
  • Conduct Comprehensive Service Plans (CSPs) for Class Members who are proceeding to transition to evaluate their clinical, functional, or behavioral needs and to ascertain how transitions may be delayed or stalled. Work directly with the Class Member to develop goals to support their progress toward transition. Responsible for regularly updating the CSPs as needed.
  • Conduct monthly home visits of all Colbert Class Members upon transition into the community for at least 18 months following transition while maintaining documentation of all visits.
  • Build and maintain positive rapport and demonstrate effective communication with nursing facility staff, Managed Care Organizations, subsidy providers, UIC-College of Nursing, and Illinois Department of Human Services (IDHS) to support comprehensive, quality care.
  • Attend team meetings across Community Clinical Services to monitor the transition supports and direct services provided to Class Members to ensure that goals of the CSPs are being met.
  • Primary agency representative in weekly clinical call with UIC-CON to discuss case reviews, post-transition, reportable incidents and/or mortality incidents regarding Class Members. Complete necessary information gathering and follow up in collaboration with the teams within Community Services.
  • Schedule and document all billing activities to meet departmental deadlines, timeframes and productivity standards.

Qualifications
  • Master's degree in human services related field.
  • Minimum of one year of clinical and/or administrative experience.
  • Minimum of one year experience working with individuals with mental illness and working knowledge of the recovery-model preferred.
  • Strong organizational skills and detail oriented.
  • Experience with mental health services community resources networking.
  • Experience with Medicaid Rule 140 documentation and billing requirements preferred.
  • Effective communication skills, both oral and written.
  • Valid driver's license and documentation of current auto insurance, with an acceptable motor vehicle report.
  • Proficient in the use of computers, software applications, and working knowledge of Microsoft Office Suite programs.


Benefits
  • Generous paid time off
  • 12 Paid holidays
  • Medical/Dental/Vision Insurance Plans
  • Employer Paid Insurance: Basic Life/AD&D and Long-Term Disability
  • Employee Assistance Program
  • 403(b) with company match
  • Tuition assistance
  • Eligibility for Public Service Loan Forgiveness
  • Ongoing training and development opportunities

Pay Range: $50,000 - $55,000 per hour

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