Customer Service Manager Jobs in Carlsbad, CA

Join a team that drives strategic program development, collaborating across functions to ensure project alignment with business goals and successfully deliver measurable outcomes in a fast-paced envir...

Oversee dining room operations, ensuring seamless service and guest satisfaction. Train and lead staff to maintain cleanliness and operational excellence in a dynamic restaurant environment, fostering...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

Shape strategic client partnerships as you manage accounts, drive solutions, and collaborate across teams to enhance client success and revenue growth while utilizing cutting-edge analytics and insigh...

Innovate and lead the subcontractor compliance lifecycle, ensuring performance and mitigating risks while collaborating with cross-functional teams to protect stakeholder interests and enhance process...

Reimagine the customer journey by leading a dynamic team to enhance CX measurement and insights, driving strategic improvements and user satisfaction across multiple touchpoints within a collaborative...

Elevate quality across our national facilities by leading the Quality Management System, ensuring ISO compliance, and fostering a culture of continuous improvement in critical environments while mento...

Accelerate operational excellence by leading cross-functional initiatives, coaching teams, and implementing scalable solutions. Drive innovations in post-sales processes and leverage data insights to...

Take ownership of complex CRM and loyalty programs, driving cross-functional initiatives that enhance customer experiences and deliver impactful results for high-profile clients in a collaborative age...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

Elevate client success by managing relationships, driving product adoption, and providing technical guidance for mid-market accounts, ensuring they realize the full value of our cloud security solutio...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...

Inspire and elevate employee engagement through strategic internal communications. Collaborate with leaders to craft and deliver impactful messaging that drives understanding of company goals and fost...

Optimize IT service performance management processes, enhance service quality, and ensure adherence to SLAs. Collaborate across teams to identify improvements, maintain service integrity, and drive op...

Empower innovation by leading contact center transformation initiatives, leveraging AI and analytics to enhance user interactions, drive customer experience excellence, and foster strategic team colla...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Champion operational excellence by analyzing financial and performance metrics. Collaborate with cross-functional teams to enhance service offerings, support strategic decision-making, and drive profi...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Accelerate progress at our client-focused sales team, driving account retention and revenue growth through strategic relationship management and sales expertise. Collaborate with executive teams to en...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...