Customer Service Manager Jobs in Cambridge, MA

Help us drive customer success by managing key treasury relationships, ensuring customer satisfaction, and promoting product adoption to enhance user value and retention in a dynamic software environm...

Join a team that's shaping the future of commercial banking solutions by developing impactful go-to-market strategies and customer messaging while collaborating with cross-functional teams to drive ma...

Empower customer success by managing key client relationships, ensuring tailored service delivery, and enhancing program performance through proactive engagement and collaboration across multifaceted...

Empower our sales team to drive revenue growth and enhance customer satisfaction by managing key accounts and translating strategic objectives into actionable plans. Lead customer programs with a focu...

Join a team that's dedicated to operational excellence, leading a high-performing loan servicing team that drives efficiency, compliance, and a seamless experience from onboarding to payoff—all while...

Join a team that drives finance transformation by leading Oracle EPM engagements. You'll manage project workstreams, gather requirements, and advise on process improvements while mentoring junior memb...

Elevate our project management practice by leading a skilled team to enhance project delivery and customer satisfaction. Collaborate across services to drive strategic objectives while driving innovat...

Empower us to enhance digital fraud prevention in eCommerce by developing strategies that ensure athlete trust while enabling seamless shopping experiences. Collaborate across teams to optimize produc...

Elevate digital marketing effectiveness by leading personalization initiatives, managing a team to enhance customer engagement, and optimizing strategies that drive targeted, measurable results across...

Drive business growth in an emerging Power Stability market. Cultivate relationships with utilities and partners, overseeing the full sales cycle from development to contract closure in a remote capac...

Strategize impactful messaging and positioning within commerce domains, leveraging AI capabilities. Collaborate cross-functionally to drive market awareness and sales enablement while translating tech...

Take ownership of innovative projects, leading cross-functional teams to deliver impactful solutions that align with strategic business goals and enhance overall performance...

Drive end-to-end revenue operations by standardizing reporting, analyzing data, and automating workflows for Sales and Customer Success teams, empowering smarter decision-making across CPG and Retail...

Innovate compelling content strategies that drive performance and engage audiences across social platforms. Collaborate in a dynamic studio to optimize storytelling through data-driven insights and pl...

Partner with us to transform client needs into impactful digital solutions, leading presales efforts across digital platforms, eCommerce, AI experiences, and more. Shape proposals from opportunity qua...

Join a dynamic team to drive DTC growth and conversion strategies, leading demand creation and funnel optimization through effective campaigns, merchandising, and data-driven decision-making in a hybr...

Drive revenue growth by developing executive-level relationships, owning end-to-end customer engagements, and executing complex sales strategies within strategic enterprise accounts in a dynamic remot...

Accelerate progress at customer success by driving adoption, nurturing relationships, and managing renewals. Utilize insights and data to enhance value and retention while guiding partners through sea...

Champion profitable growth by influencing public entity strategy, partnering enterprise-wide to navigate risks, analyze market data, and drive innovative underwriting solutions while enhancing EMC's c...

Champion scalable sales operations processes while collaborating with partner teams to drive program success. Utilize your expertise in analytics and Salesforce to enhance productivity and support str...

Empower our clients by delivering exceptional post-sales account management, ensuring their needs are met through strategic partnerships and data-driven insights. Collaborate with internal teams to en...

Join us to drive AI product go-to-market strategies, integrating AI into sales and workflows while leading cross-functional alignment and empowering teams through innovative frameworks and performance...

Accelerate progress at enabling high-performing teams across Sales, CS, and Support. Lead strategy, develop programs, and drive measurable results while partnering with GTM leaders to enhance customer...

Drive operational excellence by overseeing the Quoting and SOW function across teams, enhancing accuracy, consistency, and alignment within Shared Services while leading a skilled team of quoting spec...

Drive exceptional client relationships by managing services and expectations for our alternative investments clients, ensuring satisfaction and engagement through effective communication and collabora...