Customer Service Manager Jobs in Cambridge, MA

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

Partner with us to enhance customer value by leveraging analytics expertise, ensuring strategic account management, and driving growth initiatives focused on improving Net Dollar Retention...

Engage with top trade service firms as a pivotal Customer Success Manager, enhancing their experience and maximizing software value. Manage a complex portfolio to drive growth and foster executive-lev...

Champion exceptional dining experiences while overseeing operations, finances, and team development. Foster strong relationships with clients and staff, ensuring quality and compliance while driving o...

Lead the charge in transforming a digital sales organization, collaborating with stakeholders to enhance growth with a focus on technology, training, and strategic relationship building. Drive broker...

Join a team that's shaping strategic customer relationships in North America, driving success for our Screw Compressor product line. You'll enhance client engagement and market presence while leveragi...

Lead client success initiatives by managing relationships, driving growth, and ensuring satisfaction across a diverse portfolio of accounts. Collaborate cross-functionally to align client needs with b...

Transform your career by leading branch operations and driving sales excellence. Cultivate client relationships while ensuring superior service and operational efficiency. Balance team management with...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...

Manage day-to-day accounting operations and ensure compliance with standards. Oversee billing processes and lead financial reporting efforts while collaborating with financial partners to support seam...

Champion strategic initiatives and drive performance as you manage, mentor, and engage a high-performing sales team. Foster relationships and lead decisively to achieve branch goals while adapting to...

Drive operational excellence and client relationships, ensuring site performance optimization, safety compliance, and continuous improvement across multiple facilities in this advanced management role...

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Transform the automotive repair experience by leading a dynamic team focused on sales growth, customer satisfaction, and innovation while fostering a supportive, family-oriented work environment...

Lead a dynamic team focused on enhancing client delivery operations, driving service excellence, and fostering executive relationships. Elevate performance through strategic insights and operational i...

Unlock the potential of our Personal Lines department by managing recruitment, sales strategies, and team development while driving operational excellence and fostering collaboration across functions...

Inspire excellence in credit and collections management while optimizing cash flow and enhancing customer relationships. Drive effective collection strategies and oversee a dedicated team to ensure ti...

Join us as a Program Manager, driving technology transformation projects to align with strategic goals. Lead cross-functional teams and ensure successful delivery while fostering collaboration and con...

Partner with us to ensure excellence in Training, Safety, and Quality across projects. You'll drive compliance, foster a proactive culture, and lead initiatives that enhance operational performance an...

Transform customer service standards as you lead the automotive service team, ensuring high satisfaction and operational efficiency while driving parts sales and fostering a collaborative environment...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Pioneer customer success as you enhance operations through software solutions, driving strategic growth while delivering exceptional support. Collaborate with clients to identify solutions and ensure...

Take ownership of complex PIV/PKI issues by leading a dedicated team, driving technical investigations, and ensuring compliance with federal standards to enhance identity systems and improve operation...

Unlock potential as you lead and develop a team of service engineers, driving operational excellence and customer satisfaction across your region while managing resource coordination and service deliv...