Customer Service Manager Jobs in Cambridge, MA

Advance our cutting-edge Voice product line by owning its full lifecycle, from roadmap to revenue, while integrating various telephony systems and driving enterprise adoption to enhance user experienc...

Shape operational excellence by leading high-impact improvement initiatives, driving change through strategic planning and governance while fostering cross-functional collaboration for measurable busi...

Join our dynamic marketing communications team to transform complex scientific data into engaging marketing messages. Collaborate with various stakeholders to develop effective strategies that drive g...

Lead the charge in developing and delivering engaging EH&S training programs that promote a robust safety culture while ensuring compliance with industry regulations across diverse environments and op...

Drive compliance excellence by partnering with Marketing, Product, and Legal to support innovative growth initiatives while ensuring adherence to consumer protection laws and regulations in a fast-pac...

Drive customer engagement and strategic growth in the Steam Power sector, managing complex sales and relationship dynamics while leading initiatives that enhance market positioning and contribute to r...

Inspire growth by leading a dynamic sales team in the Southwest, driving revenue strategies, fostering customer relationships, and optimizing performance across multiple segments in the fast-paced gen...

Manage and develop a high-performing team of Inside Sales Representatives to drive revenue growth and enhance customer engagement within a designated sales region, overseeing a substantial annual sale...

Manage and elevate email and SMS/MMS deliverability strategies, ensuring optimal performance, fostering ISP relationships, and enhancing client satisfaction through data-driven solutions and operation...

Engage with clients to drive revenue growth by aligning technology with business goals. Build impactful relationships with key decision-makers and optimize product adoption while managing trust and co...

Manage financial strategy and execution by leading the accounting team, driving operational efficiencies, and ensuring compliance while collaborating cross-functionally to strengthen the organization...

Support strategic partnerships by managing relationships with insurance carriers, ensuring exceptional service, operational efficiency, and fulfillment of account objectives through proactive communic...

Join us to coordinate the production change lifecycle for clients, ensuring effective communication and smooth project execution across cross-functional teams while adhering to global change managemen...

Grow your career with a pivotal role bridging product strategy and customer engagement. Drive revenue growth by translating market insights into actionable product roadmaps, ensuring alignment between...

Optimize operational strategies and data insights to elevate the Clinical Diagnostic Liaison (CDL) program, ensuring exceptional client delivery and satisfaction while driving efficiency and collabora...

Collaborate with our Carrier-Partners to deliver tailored commercial insurance solutions that drive new business growth and create winning proposals through strategic placements and innovative problem...

Pioneer innovative marketing science initiatives, leading analytics projects from measurement through actionable insights while guiding clients and mentoring team members in a collaborative environmen...

Transform customer relations as a Technical Account Manager, ensuring success with our solutions. Collaborate across teams, resolve complex issues, and enhance customer experiences with our premier se...

Join a team that's dedicated to driving excellence through strategic client relationships, ensuring customer satisfaction, and maximizing the value of solutions while navigating complex technical chal...

Help us drive customer success by managing key treasury relationships, ensuring customer satisfaction, and promoting product adoption to enhance user value and retention in a dynamic software environm...

Join a team that's shaping the future of commercial banking solutions by developing impactful go-to-market strategies and customer messaging while collaborating with cross-functional teams to drive ma...

Empower customer success by managing key client relationships, ensuring tailored service delivery, and enhancing program performance through proactive engagement and collaboration across multifaceted...

Empower our sales team to drive revenue growth and enhance customer satisfaction by managing key accounts and translating strategic objectives into actionable plans. Lead customer programs with a focu...

Join a team that's dedicated to operational excellence, leading a high-performing loan servicing team that drives efficiency, compliance, and a seamless experience from onboarding to payoff—all while...

Elevate our project management practice by leading a skilled team to enhance project delivery and customer satisfaction. Collaborate across services to drive strategic objectives while driving innovat...