Customer Service Manager Jobs in Buffalo, NY

Lead and develop a team to enhance customer success and drive satisfaction. Collaborate across teams to optimize servicing processes and build a remote model that supports customer growth, retention...

Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...

Join our team to lead partner sales growth, mentor a talented team, and drive strategic initiatives. Collaborate closely with senior leadership to shape business plans and enhance customer experience...

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...

Champion customer success by aligning innovative solutions with enterprise goals, driving measurable outcomes, and fostering strong partnerships. Utilize your strategic expertise to enhance customer e...

Empower client relationships, drive revenue growth, and enhance satisfaction while collaborating closely with teams to deliver exceptional service and execute strategic account plans effectively...

Lead a dynamic team focused on delivering high-performance sales programs. Collaborate with clients to develop innovative solutions, drive business outcomes and create efficient processes while foster...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Champion customer success and retention by leading a team of CSMs focused on high-value accounts. Drive strategic planning, operational excellence, and cross-functional collaboration to maximize custo...

Empower our customer success efforts by leading a high-performance team dedicated to strategic accounts. Drive retention, foster collaboration, and develop value realization strategies that ensure lon...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Elevate strategic direction for Merchant Services Pricing. Manage implementation of pricing frameworks, drive portfolio revenue, and collaborate with teams to align business objectives and market tren...

Join a team that's dedicated to providing exceptional financial solutions to customers while navigating and ensuring compliance with industry regulations. Drive sales performance and customer satisfac...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Transform post-sales operations by owning reporting, process design, and automation. Collaborate with teams to enhance efficiency and drive success through streamlined systems and insightful data mana...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Execute a transformative role in leading Account Managers to ensure top-tier client service, driving engagement and retention while identifying expansion opportunities for the company's high-value cli...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...