Customer Service Manager Jobs in Billerica, MA

Elevate your career with a pivotal role managing analytics and workforce systems for customer support. Drive cross-functional performance improvements, develop KPI frameworks, and enhance operational...

Lead the enhancement of customer experience strategies, driving engagement and success while managing and mentoring a high-performing team. Focus on process improvements, customer satisfaction, and re...

Empower maintenance excellence by leading a skilled team in a dynamic 24/7 manufacturing environment, ensuring safety, reliability, and operational efficiency through hands-on technical guidance and c...

Elevate your career by leading strategic web marketing initiatives that drive engagement and conversions in a dynamic B2B SaaS environment. Collaborate across functions to enhance web experiences tail...

Partner with us to lead cross-functional product and technology projects. Drive alignment across multiple teams to ensure successful delivery of client solutions and enhancements while fostering relat...

Play a key role in driving customer success and digital transformation through effective account management, strategic collaboration, and impactful presentations in the manufacturing sector...

Deliver impactful retail management in a dynamic food service environment. Oversee operations, ensure customer satisfaction, and lead your team to excellence while upholding financial accountability a...

Transform client relationships as you drive success and revenue growth with our publisher partners. Leverage your strategic influence to ensure platform adoption and exceed performance metrics through...

Innovate and elevate contact center performance by managing vital knowledge management processes, developing SOPs, and training staff to enhance operational efficiency and client satisfaction...

Drive excellence in transportation operations by managing logistics for airline catering, leading a dynamic team, ensuring regulatory compliance, and optimizing service delivery to meet customer expec...

Drive community engagement by leading outreach initiatives, ensuring compliance, and fostering associate development to enhance customer service and financial performance in a dynamic retail environme...

Lead the vision and execution of product strategy through deep analysis and collaboration across teams, driving product success and delivering customer value in a dynamic environment. Oversee developm...

Join a dynamic team as a Client Success Manager, leading onboarding and account management for Enterprise clients while ensuring strong relationships, seamless implementations, and continuous improvem...

Inspire transformation in contact centers by leveraging data and AI, managing innovative solutions, and mentoring teams to enhance client experiences while driving strategic planning and project succe...

Empower performance excellence in contact center operations by optimizing vendor relationships, enhancing service delivery, and leveraging analytics for a seamless customer experience across channels...

Lead the charge in developing impactful marketing strategies for public sector clients. Collaborate with cross-functional teams to design innovative campaigns that drive growth, engage audiences, and...

Join a team that's driving sales growth in low and medium voltage equipment. As an Account Manager, you'll identify new opportunities, engage with customers, and manage sales processes, contributing t...

Optimize service project execution by managing scope, budgeting, and scheduling. Lead a team, ensure quality service, and maintain clear client communication to drive customer satisfaction and project...

Join a team that manages a vibrant cafe, overseeing daily operations, supervising staff, and ensuring compliance with standards while enhancing customer satisfaction and financial performance through...

Oversee and manage all assigned restoration projects, ensuring efficient operations and high client satisfaction. Lead teams in restoring homes and businesses while driving compliance with project sco...

Lead the strategic management of regional grocery accounts to drive sales growth through data analysis and relationship building. Employ insights to optimize performance and ensure successful executio...

Collaborate with cross-functional teams to deliver accurate financial analysis and reporting. Lead accounting operations, streamline processes, and ensure compliance to drive profitability in a dynami...

The District Operations Manager at Sciens Building Solutions will lead multiple divisions, including engineering and project execution, while ensuring high customer satisfaction and safety compliance...

Transform enterprise relationships by leading and developing Account Managers, engaging with top-tier partners, and driving strategic initiatives across cross-functional teams. Shape business prioriti...

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...