Customer Service Manager Jobs in Baltimore, MD

Join a dynamic team as you lead Professional Services Sales initiatives, enhance customer experience, and drive key performance metrics while fostering strong partnerships with sales leaders to achiev...

Lead transformative healthcare solutions, driving operational improvements, enhancing client engagement, and managing teams to optimize revenue cycle operations while fostering collaborative relations...

Transform mortgage processing operations across regions by optimizing performance, enhancing efficiency, and fostering team development, ensuring a seamless experience from application to closing whil...

Transform healthcare solutions by leading client engagements, analyzing operations, and implementing actionable improvements while mentoring a talented team and driving consensus across stakeholders i...

Take ownership of a high-impact leadership role, guiding a team to foster strategic partnerships. Drive performance metrics and cultivate an inclusive culture, while mentoring Growth Advisors to eleva...

Unlock potential by leading transformations that empower organizations to thrive. Engage with clients to design agile operating models, drive data insights, and mentor teams, ensuring sustainable grow...

Lead the charge in transforming data into strategic narratives, collaborating across departments to enhance decision-making and drive sales growth. This role requires a keen analytical mindset and exc...

Champion service desk excellence across multiple MSPs by ensuring optimal operations, enhancing performance metrics, sharing best practices, and supporting local managers to drive consistent improveme...

Shape the future of data infrastructure by leading product strategy and execution. Collaborate with engineering and cross-functional teams to drive innovative solutions that enhance developer experien...

Transform marketing operations by optimizing Marketo for lifecycle management, lead scoring, and campaign execution. Collaborate across teams to enhance system efficiencies, ensuring marketing automat...

Join a team that's committed to enhancing employee experience while guiding the HR function. You will oversee recruitment, performance management, and compliance efforts, ensuring effective communicat...

Transform the customer experience by driving account management and sales growth. Engage with key stakeholders to foster long-term partnerships, maximize revenue, and enhance satisfaction through tail...

Pioneer a transformative product strategy for AI & Automation, leading innovative solutions in cloud and on-premises environments, enhancing autonomous operations through cutting-edge engineering and...

Optimize outpatient specialty policy alignment by analyzing data, managing projects, and fostering collaboration. Drive process improvements to enhance efficiency and monitor key performance indicator...

Accelerate progress at managing a portfolio of Enterprise Accounts, driving sales of comprehensive Human Capital Management solutions. Leverage expertise to meet client needs and exceed quotas in a dy...

Shape the future of our GTM recruiting strategy by leading a team of 7. Collaborate with executive leaders to prioritize hiring, streamline processes, and achieve quarterly goals while ensuring top ta...

Shape digital product strategy by advocating for customer needs and aligning stakeholders. Collaborate across teams to deliver exceptional digital experiences that drive business value and customer sa...

Empower distribution excellence as you lead operations across multiple sites, driving continuous improvement and strategic growth. Collaborate with diverse teams to optimize processes and create a hig...

Drive innovative revenue accounting practices and leverage agentic AI to streamline invoicing and recognition workflows in a fast-paced SaaS environment while ensuring ASC 606 compliance and cross-fun...

Champion the transformation of customer service operations by leading strategic initiatives and enhancements. Collaborate with diverse teams while focusing on delivering impactful improvements across...

Advance your career by leveraging your expertise in growth strategy and sales transformation to drive client success and optimize sales solutions across the communications, media, and technology indus...

Empower clients by leading growth strategies for sales and channel transformations, elevating outcomes in the communications, media, and technology sectors through innovative solutions and trusted rel...

Lead the charge in developing strategic communications across federal healthcare programs, collaborating with diverse teams to create impactful messaging and manage campaigns, ensuring quality and eff...

Optimize regulatory reporting processes for 40 Act and non-40 Act funds, ensuring compliance across multiple regulators. Drive continuous improvement initiatives, oversee documentation, and support au...

Contribute to regulatory reporting management for investment funds, ensuring compliance and enhancing processes while collaborating with various stakeholders to address regulatory challenges and suppo...