Customer Service Manager Jobs in Baltimore, MD

Drive strategic pricing and profitability analysis in the Pharma sector. Collaborate with teams to optimize pricing strategies, enhance client value, and support business growth while mentoring talent...

Inspire operational excellence as a Program Manager leading multi-disciplinary teams in delivering critical defense capabilities through strategic program management and stakeholder engagement...

Lead transformative CDI outsourcing initiatives by managing client and vendor relationships, overseeing program performance, and guiding a high-performing team to enhance healthcare documentation prac...

Optimize AI-driven customer success operations by managing technology infrastructure, enhancing workflows, and ensuring data integrity to enable intelligent, scalable engagement across customer journe...

Lead the charge in facility management, overseeing construction projects, ensuring compliance, and fostering communication between diverse stakeholders, while enhancing the operational efficiency of c...

Unlock potential by leading the optimization of advanced hardware accelerators, focusing on AI performance. Shape a transformative practice that delivers top-tier solutions across ML frameworks and in...

Join a team that's dedicated to implementing and enhancing safety protocols across multiple sites, ensuring compliance with regulations, and promoting a strong safety culture through training, audits...

Lead the charge in enhancing service quality for utility-scale solar projects by developing compliance strategies and asset management plans that maximize performance and reliability, driving continuo...

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

Unlock your potential as a strategic leader, enhancing sales, marketing, and customer success through mastery of GTM systems and tools. Drive impactful process improvements and empower teams to optimi...

Accelerate progress at growing mid to large enterprises by managing the full sales cycle for HCM solutions. Drive strategic discussions, build client relationships, and leverage the ADP network for bu...

Join our team to enhance customer journeys by maximizing engagement and revenue. Oversee strategic accounts, drive success using Axway solutions, and collaborate across teams to deliver optimal outcom...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Lead the design and implementation of innovative learning ecosystems for technology clients, driving strategic growth and measurable commercial outcomes. Foster collaboration within global teams to op...

Architect dynamic customer education ecosystems that drive commercial outcomes. This client-facing role encompasses strategy execution, complex sales leadership, and global delivery oversight, requiri...

Lead the charge in transforming customer support through AI-driven solutions, overseeing ticket resolution from tier 1 to 3 while enhancing team efficiency and maintaining knowledge bases for an exqui...

Lead the strategy and execution of lifecycle marketing campaigns, collaborating with cross-functional teams to drive member engagement and loyalty through personalized communications across various ch...

Champion the revenue cycle by directing charge defense and integrity initiatives. Oversee compliance and performance metrics while collaborating with departments to optimize billing accuracy and minim...

Transform revenue cycle operations by directing charge master oversight, enhancing billing accuracy, and leading compliance initiatives with a focus on improving financial performance and operational...

Empower your career by leading a dynamic retail team to inspire exceptional customer service and drive sales. Cultivate a thriving store culture while mentoring top talent and exceeding operational go...

Unlock potential by guiding clients through tailored financial solutions and collaborating closely with sales teams. Leverage expert financial acumen and technology insights to drive business value, f...

Transform food service operations by leading a dynamic team, ensuring exceptional service quality and managing financial performance while fostering development and client relationships for sustained...

Shape the future of communities by offering strong leadership and operational oversight, ensuring compliance and effective communication between the Board and residents while enhancing service deliver...

Shape the future of IT knowledge management by developing and governing a comprehensive knowledge management program in a dynamic Network Operations Center. Collaborate with cross-functional teams to...

Transform your career by leading knowledge management initiatives in a dynamic NOC environment. Collaborate closely with operations teams to enhance knowledge sharing, improve efficiency, and drive co...